List of Microsoft Dynamics NAV SCM Customers
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Since 2010, our global team of researchers has been studying Microsoft Dynamics NAV SCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft Dynamics NAV SCM for Supply Chain Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft Dynamics NAV SCM for Supply Chain Management include: Royal Canin, a France based Consumer Packaged Goods organisation with 7000 employees and revenues of $1.70 billion, YSQ International, a Singapore based Consumer Packaged Goods organisation with 1500 employees and revenues of $500.0 million, Windlas Biotech, a India based Life Sciences organisation with 1028 employees and revenues of $60.5 million, Healthy Options, a Philippines based Retail organisation with 350 employees and revenues of $44.0 million and many others.
Contact us if you need a completed and verified list of companies using Microsoft Dynamics NAV SCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Healthy Options | Retail | 350 | $44M | Philippines | Microsoft | Microsoft Dynamics NAV SCM | Supply Chain Management | 2015 | n/a |
In 2015, Healthy Options implemented Microsoft Dynamics NAV SCM to standardize Supply Chain Management processes across its retail operations in the Philippines. The deployment targeted operational business functions including procurement, inventory control, warehouse operations and order fulfillment, and serviced users in Supply Chain Management, Finance and Marketing.
Configuration emphasized core Microsoft Dynamics NAV SCM modules common to retail supply chains, including inventory management, purchase to pay workflows, warehouse management and order management, with demand and replenishment controls configured for store level distribution. Business System Analysts developed requirement specifications and documented standard operating procedures to guide module configuration and automation of transactional workflows.
Project artifacts and integrations included department subsites built in SharePoint for documentation and collaboration, and Tableau workbooks for BI analytics and operational reporting that consumed NAV data. Project staff provided functional support to Microsoft Dynamics NAV ERP users across Supply Chain Management, Finance and Marketing during rollout and steady state operations.
Governance and quality assurance followed Agile methodology, Business System Analysts authored detailed test scripts for enhancements and bug fixes, and the team documented current business processes to embed standardized workflows and user support procedures. Staff on the program also took part in implementing a NetSuite ERP system, indicating concurrent ERP workstreams within the broader IT organization.
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Royal Canin | Consumer Packaged Goods | 7000 | $1.7B | France | Microsoft | Microsoft Dynamics NAV SCM | Supply Chain Management | 2021 | n/a |
In 2021, Royal Canin implemented Microsoft Dynamics NAV SCM as a global Supply Chain Management platform to standardize processes, automate internal controls, and enable digital sales channels. The implementation aimed to increase customer satisfaction and global IT efficiency while supporting a fast worldwide rollout and a shared ERP operating model.
The Microsoft Dynamics NAV SCM deployment included configured modules for finance management, supply chain management, sales and marketing, and a middleware layer using Microsoft BizTalk to automate key business processes. Royal Canin and its implementation team built a shared core model, adapting Microsoft Dynamics NAV SCM configurations to incorporate best practices defined in cross-subsidiary workshops and customizing workflows where required.
Operational coverage was defined through workshops with employees from 20 top-performing subsidiaries to capture global best practices, and the rollout executed country-by-country with a formal gap analysis to identify local requirements and adaptations. Deployments have reached 13 countries to date with a target of 60 deployments over five years, and the implementation footprint explicitly touches sales, logistics, distribution, customer service, and e-commerce enablement.
Governance was established around the shared core model, structured stakeholder communications, and standardized change management processes to ensure compliance across subsidiaries and simplify subsequent functional additions. Reported outcomes in the project documentation include faster deliveries, increased operational capabilities and efficiency, automation of routine order processing, improved customer satisfaction, and a platform foundation that facilitates further digital initiatives such as a direct-to-consumer e-commerce channel.
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Windlas Biotech | Life Sciences | 1028 | $60M | India | Microsoft | Microsoft Dynamics NAV SCM | Supply Chain Management | 2012 | n/a |
In 2012, Windlas Biotech implemented Microsoft Dynamics NAV SCM as its enterprise supply chain backbone. Microsoft Dynamics NAV SCM was provisioned to centralize procurement, inventory transactions and material management under the Supply Chain Management category.
The deployment focused on classical ERP supply chain modules, explicitly the Purchase Module, Material Management and broader Supply Chain Management functionality. Implemented capabilities reflected in operational procedures include tender enquiry management, quotation comparison and approval workflows, purchase order creation with proper taxations, vendor master maintenance, goods receipt and inward stock posting, and management of raw material procurement including excipients, APIs, laboratory chemicals, reference standards, and filtration consumables.
Operational coverage centers on the purchasing function with cross functional coordination into user departments, stores or warehouse teams, quality stakeholders and supplier counterparts. Governance touches procurement approval hierarchies, comparative statement sign off by management, supplier selection and development, and formalization of annual maintenance contract work orders with confirmations from legal and site engineering resources.
Role level records show sustained operational use, with personnel noting hands on work on Microsoft ERP Navision 2016 from May 2014 onward, which aligns with ongoing administration of purchase lifecycle, supplier performance evaluation based on quality, delivery and price, and resolution workflows for supply, quality, service and invoicing issues within the Supply Chain Management implementation.
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Consumer Packaged Goods | 1500 | $500M | Singapore | Microsoft | Microsoft Dynamics NAV SCM | Supply Chain Management | 2014 | n/a |
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