List of Mitel Unified Communicator Advanced Customers
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Since 2010, our global team of researchers has been studying Mitel Unified Communicator Advanced customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mitel Unified Communicator Advanced for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mitel Unified Communicator Advanced for Audio Video and Web Conferencing include: Pcb Bank, a United States based Banking and Financial Services organisation with 270 employees and revenues of $100.0 million, Hancock & Estabrook, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Mitel Unified Communicator Advanced, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hancock & Estabrook | Professional Services | 10 | $1M | United States | Mitel | Mitel Unified Communicator Advanced | Audio Video and Web Conferencing | 2010 | Twinstate/Voice.data.video.inc. |
In 2010, Hancock & Estabrook implemented Mitel Unified Communicator Advanced and Mitel Audio & Web Conferencing together with Mitel Communications Director to extend Audio Video and Web Conferencing capabilities across its legal practice in the United States. The deployment targeted firm offices across upstate New York and focused on enabling mobility, unified presence and secure collaboration for attorneys and administrative staff.
Mitel Unified Communicator Advanced was configured to provide consolidated presence and one number mobility, aligning client desktop presence with office telephony controlled by Mitel Communications Director. The Mitel Audio & Web Conferencing component provided hosted conferencing capabilities intended to reduce reliance on third party conferencing services. Functionally the implementation emphasized presence management, call routing and multi party audio and web conferencing workflows consistent with Audio Video and Web Conferencing solutions.
The solution architecture integrated Mitel Unified Communicator Advanced with Mitel Communications Director and the Mitel Audio & Web Conferencing service as a cohesive communications stack, retaining call control and conferencing orchestration within the Mitel environment. Operational coverage included multiple office sites in upstate New York and was scoped to firm wide legal and professional services functions. Twinstate/Voice.data.video.inc. acted as the systems integrator and is identified in the case study as the partner responsible for deployment.
The rollout delivered immediate unified presence, one number mobility and reduced third party conferencing costs as documented in the case study. Governance centered on centralizing collaboration controls within the Mitel platform and updating user workflows for mobile and remote access to conferencing and presence capabilities.
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Pcb Bank | Banking and Financial Services | 270 | $100M | United States | Mitel | Mitel Unified Communicator Advanced | Audio Video and Web Conferencing | 2010 | n/a |
In 2010, Pcb Bank implemented Mitel Unified Communicator Advanced to centralize communications across its branch network in the United States. The deployment leveraged Audio Video and Web Conferencing capabilities to align real-time voice, presence and conferencing with branch customer service workflows.
The implementation combined Mitel Dynamic Extension and Mitel Communications Director to provide centralized call control, extension mobility and unified endpoint management while integrating voice and data on the bank network. Mitel Unified Communicator Advanced was configured to support category-aligned functionality such as presence, softphone capabilities and multi-modal conferencing tied to branch operator and teller workflows. The architecture emphasized centralized telephony control with distributed endpoints to preserve continuity across sites.
Operational coverage targeted retail banking and customer service functions across branches, with governance centered on centralized communications administration and standardized call handling processes. The deployment produced integrated voice and data, improved first-contact resolution, operational savings and in-house disaster recovery capabilities as reported by the bank. Rollout prioritized branch centralization and continuity of service within the United States finance and banking environment.
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