List of Mozeo Customers
Mozeo
109 S Warren St 704,
Syracuse, 13202, NY,
United States
Syracuse, 13202, NY,
United States
n/a
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Mozeo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mozeo for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mozeo for Chatbots and Conversational AI include: Global Orange, LLC., a United States based Leisure and Hospitality organisation with 2000 employees and revenues of $282.0 million, Jolyn, a United States based Retail organisation with 100 employees and revenues of $35.0 million, Pacific Coast Jet, a United States based Transportation organisation with 70 employees and revenues of $15.0 million, Annie Sez, a United States based Retail organisation with 10 employees and revenues of $1.0 million, Ticket Express, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Mozeo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mozeo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Annie Sez | Retail | 10 | $1M | United States | Mozeo | Mozeo | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Annie Sez implemented Mozeo on its public website to introduce conversational customer engagement, using the Mozeo application within the Chatbots and Conversational AI category. Annie Sez is a small retail company and this deployment focuses on web‑facing interaction rather than internal back office systems.
The Mozeo implementation is configured as a site-embedded conversational widget that provides scripted conversational flows, automated responses to common product and shipping questions, lead capture and subscriber opt-in workflows, and guided shopping prompts. Configuration emphasizes content authoring for conversational scripts, intent routing for common inquiries, and template-driven messaging consistent with Chatbots and Conversational AI capabilities.
Operational responsibility resides with the retailer’s small internal team, who manage message content and conversation scripts through the Mozeo console, and monitor interactions on a lightweight cadence. The deployment scope is customer service, e-commerce support, and onsite marketing across the public website, and governance centers on script version control and routine content updates managed by marketing or operations staff.
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Global Orange, LLC. | Leisure and Hospitality | 2000 | $282M | United States | Mozeo | Mozeo | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Global Orange, LLC implemented Mozeo, a Chatbots and Conversational AI application to support Biggby Coffee's franchise network and store level customer engagement across more than 240 locations. The deployment focused on enabling rapid customer outreach from store teams and corporate marketing with minimal additional staff effort, aligning the application with retail messaging workflows common to hospitality brands.
The implementation included Mozeo Autoresponders, Bulk Text Messaging, and Mozeo Inbox, configured to deliver continual messaging sequences, one off campaigns, and inbound message management. Mozeo was used to operationalize keyword driven opt ins and in store signage for subscriber acquisition, combining conversational automation, broadcast messaging, and an inbox driven agent workflow for handling responses.
Operational coverage spanned store teams and corporate marketing, with rollout activities oriented around a messaging roadmap that emphasized list growth and persistent customer connectivity during slow periods. Governance changes included standardized messaging cadence, opt in mechanics using keywords, and local store permissions to execute targeted one off messages within centrally defined templates and guidelines.
Documented outcomes reported by Biggby Coffee include the ability to connect instantly with customers during slow business periods, ongoing month over month growth of the contact list through keywords and signage, and strong satisfaction with Mozeo support. No financial metrics or cost figures were provided.
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Jolyn | Retail | 100 | $35M | United States | Mozeo | Mozeo | Chatbots and Conversational AI | 2019 | n/a |
In 2019 Jolyn implemented Mozeo on its website to provide conversational customer engagement, deploying the application as a web-embedded interface. The implementation positions Mozeo within the Chatbots and Conversational AI category to support guided product discovery and handling of routine customer inquiries through conversational workflows.
The Mozeo deployment concentrated on configuring conversational flows, intent recognition rules, and form-based lead capture within the vendor's interface, with emphasis on widget behavior, session management, and response scripting. Operational scope was limited to the customer-facing website, with responsibility allocated to customer service and marketing functions for message authoring, template management, and day-to-day interaction handling.
Governance focused on workflow templates and content version control to manage conversational scripts and ensure consistent messaging across the site, with rollout contained to the primary domain. Integration details in public sources are limited to web embedding, no additional system integrations are documented.
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Pacific Coast Jet | Transportation | 70 | $15M | United States | Mozeo | Mozeo | Chatbots and Conversational AI | 2018 | n/a |
In 2018 Pacific Coast Jet deployed Mozeo on its website as a Chatbots and Conversational AI solution to manage inbound web inquiries and to support customer engagement for the transportation operator. The implementation positions Mozeo as the front line for website-driven contact, linking conversational interactions to sales and customer service workflows for a 70 person company.
The deployment centered on an embedded web chat interface and configured conversational flows, using Mozeo to capture booking inquiries, surface frequently asked questions, and qualify leads through scripted intent recognition and form-based data collection. Mozeo was configured to maintain conversational templates and to escalate sessions to human agents when required, reflecting standard Chatbots and Conversational AI functional patterns for automated triage and handoff.
Operational coverage focused on website interactions with primary business functions in customer service, charter sales, and operations receiving routed conversations and lead information. Administrative governance included centralized conversation script management and role based access for staff updating response content and escalation rules, enabling iterative updates to chat logic and message flows.
The narrative documents Pacific Coast Jet using Mozeo, the Mozeo application, within the Chatbots and Conversational AI category to support website customer engagement and operational routing of inquiries without reference to other named backend integrations.
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Ticket Express | Leisure and Hospitality | 10 | $1M | United States | Mozeo | Mozeo | Chatbots and Conversational AI | 2019 | n/a |
In 2019 Ticket Express implemented Mozeo as a web-embedded Chatbots and Conversational AI solution to handle customer inquiries and online ticketing interactions on its website. The deployment is implemented as a site widget on ticketexpress.com and is configured to centralize automated messaging and lead capture for a 10 person leisure and hospitality operator. Ticket Express uses Mozeo to provide conversational handling of common support questions and pre sale ticketing workflows.
Implementation work focused on configuring Mozeo conversational workflows, message templates, session controls, and the web widget display, with content managed through the Mozeo administration interface. Operational ownership was assigned to customer support and sales functions, which maintain scripts and escalation rules and operate the Mozeo conversational channels as part of online customer engagement. This configuration positions Ticket Express Mozeo Chatbots and Conversational AI as the primary automated channel for customer engagement and online ticket sales processes.
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Buyer Intent: Companies Evaluating Mozeo
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Mozeo Coverage
Mozeo is a Chatbots and Conversational AI solution from Mozeo.
Companies worldwide use Mozeo, from small firms to large enterprises across 21+ industries.
Organizations such as Global Orange, LLC., Jolyn, Pacific Coast Jet, Annie Sez and Ticket Express are recorded users of
Mozeo for Chatbots and Conversational AI.
Companies using Mozeo are most concentrated in Leisure and Hospitality, Retail and Transportation, with adoption spanning over 21 industries.
Companies using Mozeo are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Mozeo across Americas, EMEA, and APAC.
Companies using Mozeo range from small businesses with 0-100 employees - 80%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 0%.
Customers of Mozeo include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Mozeo customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.