List of NCC Group Managed Services Customers
Manchester, M3 3AQ, M3 3AQ,
United Kingdom
Since 2010, our global team of researchers has been studying NCC Group Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NCC Group Managed Services for Security MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NCC Group Managed Services for Security MSP include: Department of Health and Social Care, a United Kingdom based Government organisation with 3540 employees and revenues of $243.60 billion, Melbourne Cricket Club, a Australia based Leisure and Hospitality organisation with 220 employees and revenues of $130.0 million, Microlise Group Holdings Ltd., a United Kingdom based Professional Services organisation with 613 employees and revenues of $79.0 million and many others.
Contact us if you need a completed and verified list of companies using NCC Group Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Department of Health and Social Care | Government | 3540 | $243.6B | United Kingdom | NCC Group | NCC Group Managed Services | Security MSP | 2020 | n/a |
In 2020, the Department of Health and Social Care engaged NCC Group Managed Services under the Security MSP category to deliver cloud security and managed monitoring for the national Test & Trace programme during the COVID response. The NCC Group Managed Services engagement covered multi cloud workloads across AWS, Azure and Google Cloud, secured hundreds of workloads and protected access for over 15,000 users while achieving high vendor assessed security scores.
The implementation centered on managed monitoring, alerting, detection, incident response and advisory services, with NCC Group Managed Services operating as the primary security operations layer for the programme. Functional capabilities included continuous log and event monitoring, threat detection workflows, incident triage and response playbooks, and security advisory support to inform configuration and hardening across cloud workloads.
Operational coverage explicitly spanned multi cloud infrastructure providers AWS, Azure and Google Cloud and extended to national scale user access for Test & Trace operations, impacting IT infrastructure, identity and access management, and security teams within the Department of Health and Social Care. Integrations focused on ingesting telemetry and security signals from cloud environments into managed detection and response pipelines to provide unified alerting and incident handling at programme scale.
Governance for the engagement combined managed service escalation and incident response procedures with ongoing advisory to align cloud security controls to the programme mission, and the work was delivered during the 2020 COVID response window. Outcomes reported by the engagement include securing hundreds of cloud workloads, protecting access for more than 15,000 users, and attaining high vendor assessed security scores.
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Melbourne Cricket Club | Leisure and Hospitality | 220 | $130M | Australia | NCC Group | NCC Group Managed Services | Security MSP | 2021 | n/a |
In 2021 Melbourne Cricket Club engaged NCC Group to deploy NCC Group Managed Services under a Security MSP engagement for the Melbourne Cricket Ground in Australia. The engagement established a centralized security operations capability to protect the venue's IT and event infrastructure.
NCC Group Managed Services delivered Managed Extended Detection and Response, MXDR, and a SOC engagement providing continuous monitoring, threat detection and incident response workflows. Functional modules implemented included MXDR telemetry ingestion, alert triage and SOC analyst operations, and a dedicated service delivery manager to coordinate delivery and incident escalation. The implementation aligned with Security MSP operating models for managed detection and response and structured SOC workflows.
The service integrated with the club's existing systems and venue infrastructure to forward telemetry and coordinate alerts with on site operations. A dedicated service delivery manager served as the single point of contact for governance, runbook updates and operational handovers during events. Operational scope was focused on the Melbourne Cricket Ground security operations and venue IT function rather than club wide enterprise systems.
Since October 2021 the NCC Group Managed Services Security MSP engagement has maintained 99.9% system availability and strengthened the club's security posture. The service reduced cyber risk for the venue and established governance controls and incident escalation processes documented and managed by the service delivery manager.
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Microlise Group Holdings Ltd. | Professional Services | 613 | $79M | United Kingdom | NCC Group | NCC Group Managed Services | Security MSP | 2024 | n/a |
In 2024 Microlise Group Holdings Ltd engaged NCC Group Managed Services under the Security MSP category following an October 2024 ransomware attack in the United Kingdom. The engagement was scoped as a 12 week digital forensics and incident response engagement focused on containment, eradication, and operational stabilization.
NCC Group Managed Services executed a digital forensics and incident response DFIR engagement that combined forensic analysis, active remediation, an Active Directory rebuild, and deployment of an industry leading EDR solution. Functional capabilities implemented included endpoint detection and response, forensic evidence collection and analysis, remediation workflows, and continuous 24/7 monitoring and immediate threat remediation.
Operational coverage centered on Microlise IT and security operations across the UK, with the Active Directory rebuild addressing identity and access integrity and the EDR deployment protecting endpoint estate and telemetry ingestion for the monitoring service. The Security MSP engagement aligned incident response playbooks with Microlise operational procedures and extended security operations center style monitoring into a continuous managed service.
Governance and rollout followed a defined 12 week incident response program, with NCC Group Managed Services delivering eradication of the threat actor, persistent 24/7 monitoring, and immediate remediation capabilities. The engagement materially improved Microlise long term cyber resilience as stated in the case study, with remediation and monitoring retained as ongoing managed security functions.
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