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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of nCIno SimpleNexus Engagement Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Great Southern Bank Banking and Financial Services 1000 $220M United States nCino nCIno SimpleNexus Engagement Customer Engagement 2017 n/a In 2017, Great Southern Bank implemented nCIno SimpleNexus Engagement as part of an initiative to consolidate its commercial banking technology onto nCino’s cloud Bank Operating System. The program addressed rapid growth across more than 100 offices in 11 states and targeted end to end automation of the loan process. The deployment centralized core commercial lending capabilities including loan origination workflows, document management, credit file assembly, and servicing workflow orchestration within a single cloud platform, reducing the number of point software solutions used by the bank. nCIno SimpleNexus Engagement was positioned to manage the customer experience and operational touchpoints that drive loan lifecycle processing, aligning Customer Engagement with loan operations. Implementation activities included an initial Discovery Workshop with the vendor to analyze processes and remove inefficiencies, followed by a cloud deployment covering loan operations, underwriting, and customer facing teams. The bank emphasized early employee engagement and training to support adoption, and the nCino Support team provided ongoing product enhancements and operational support as part of the partnership. Governance and change management features included a formal internal nCino Champions program to surface super users, active sponsorship from senior management, and cross functional participation from software administrators and IT. By April 2019 Great Southern Bank celebrated one year live on the platform, reporting a cultural shift toward embracing continuous improvement and an ongoing cadence of process enhancements driven by users and vendor collaboration.
KeyBank Banking and Financial Services 17000 $7.5B United States nCino nCIno SimpleNexus Engagement Customer Engagement 2013 n/a In 2013, KeyBank implemented nCIno SimpleNexus Engagement on the nCino Cloud Banking Platform to advance its Customer Engagement strategy. The decision aligned with CIO Amy Brady’s mandate to reorient Technology and Operations, a division of more than 5,000 staff, toward business-led digital capabilities and workforce enablement. KeyBank initiated the nCino journey with the Treasury Management Sales & Onboarding Solution, an atypical starting point for the vendor, and subsequently configured additional nCino solutions including the Small Business Banking Solution, Customer Engagement Solution, and Commercial Banking Solution. nCIno SimpleNexus Engagement was provisioned as part of that broader suite to support customer-facing engagement, sales orchestration, onboarding workflows, and case management consistent with Customer Engagement functional terminology. The deployment used a cloud-based single platform architecture through the nCino Cloud Banking Platform, consolidating sales, onboarding, treasury and commercial workflows into a unified environment. Operational coverage extended across KeyBank’s US retail and commercial banking functions, enabling shared data models and cross-segment process reuse while breaking down internal silos to serve multiple business lines from the same platform. Governance evolved toward centralized platform stewardship and cross-functional process ownership, reflecting a shift in workflows and skill expectations within Technology and Operations. The partnership with nCino and the rollout of nCIno SimpleNexus Engagement increased organizational confidence in handling more complex processes, and KeyBank reported improved efficiency and effectiveness alongside efforts to proactively address changing demands for skills and experience.
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FAQ - APPS RUN THE WORLD nCIno SimpleNexus Engagement Coverage

nCIno SimpleNexus Engagement is a Customer Engagement solution from nCino.

Companies worldwide use nCIno SimpleNexus Engagement, from small firms to large enterprises across 21+ industries.

Organizations such as KeyBank and Great Southern Bank are recorded users of nCIno SimpleNexus Engagement for Customer Engagement.

Companies using nCIno SimpleNexus Engagement are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using nCIno SimpleNexus Engagement are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of nCIno SimpleNexus Engagement across Americas, EMEA, and APAC.

Companies using nCIno SimpleNexus Engagement range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 50%.

Customers of nCIno SimpleNexus Engagement include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified nCIno SimpleNexus Engagement customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.