List of NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) Customers
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Since 2010, our global team of researchers has been studying NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) for Customer Loyalty include: Lotus's (Thailand), a Thailand based Retail organisation with 3200 employees and revenues of $500.0 million, Robinsons Supermarket, a Philippines based Retail organisation with 20550 employees and revenues of $170.0 million and many others.
Contact us if you need a completed and verified list of companies using NCR R10 Enterprise Loyalty (formerly Retalix Loyalty), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Lotus's (Thailand) | Retail | 3200 | $500M | Thailand | NCR Voyix | NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) | Customer Loyalty | 2023 | n/a |
In 2023, Lotus's (Thailand) deployed NCR R10 Enterprise Loyalty formerly Retalix Loyalty from NCR Voyix as its Customer Loyalty platform. The deployment was led by the Acting Head of Customer IT who oversees the loyalty, online and offline marketing, partnership, branding, commercial and call center teams, aligning loyalty capability development with member acquisition and penetration objectives and broader commercial initiatives.
The implementation configuration emphasized core Customer Loyalty capabilities including membership management, campaign orchestration for online and offline marketing, rewards and tiering logic, partner management, and redemption workflows. The NCR R10 Enterprise Loyalty implementation was configured to expose APIs and connectivity points for external operational systems to support call center service workflows and commercial promotional execution, and included data capture and segmentation features typical of enterprise loyalty platforms.
Governance was executed through the MY Project Governance Board Lead, with oversight of cross-functional stakeholder alignment and a program budget exceeding RM 20 million. The loyalty deployment was coordinated in parallel with related projects overseen by the same governance structure, notably development of a B2B system, implementation of an E-Invoice solution and the deployment of the NCR R10 Retail POS system, enabling synchronized rollout planning and acceptance testing across marketing, commercial and store operations.
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Robinsons Supermarket | Retail | 20550 | $170M | Philippines | NCR Voyix | NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) | Customer Loyalty | 2018 | n/a |
In 2018 Robinsons Supermarket deployed NCR R10 Enterprise Loyalty, formerly Retalix Loyalty, as its Customer Loyalty platform. The implementation was delivered in tandem with the companys Retalix point of sale installation across its retail operations in the Philippines, establishing a unified transaction and customer data capture layer.
NCR R10 Enterprise Loyalty was configured to support standard Customer Loyalty capabilities including membership management, points accrual and redemption workflows, campaign and promotion orchestration, and customer segmentation for targeted offers. Configuration work emphasized store-level earning rules and centralized campaign scheduling to align promotions with in-store POS events and loyalty rules.
The loyalty platform is integrated with the POS to capture transaction-level data and with the retailers central product and inventory database, and the supplier portal that provides suppliers controlled access to that database. Through the supplier portal suppliers can manage inventory records and collaborate on replenishment and promotional activities, creating a data flow between sales, inventory and marketing systems.
Governance changes centered on controlled supplier access to shared data and centralized campaign approval workflows, enabling operational teams and suppliers to coordinate inventory and promotions. The combined architecture of NCR R10 Enterprise Loyalty, POS integration, and the supplier portal supports more targeted marketing activities and contributes to more consistent service levels as described by the retailer.
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