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List of NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Lotus's (Thailand) Retail 3200 $500M Thailand NCR Voyix NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) Customer Loyalty 2023 n/a
In 2023, Lotus's (Thailand) deployed NCR R10 Enterprise Loyalty formerly Retalix Loyalty from NCR Voyix as its Customer Loyalty platform. The deployment was led by the Acting Head of Customer IT who oversees the loyalty, online and offline marketing, partnership, branding, commercial and call center teams, aligning loyalty capability development with member acquisition and penetration objectives and broader commercial initiatives. The implementation configuration emphasized core Customer Loyalty capabilities including membership management, campaign orchestration for online and offline marketing, rewards and tiering logic, partner management, and redemption workflows. The NCR R10 Enterprise Loyalty implementation was configured to expose APIs and connectivity points for external operational systems to support call center service workflows and commercial promotional execution, and included data capture and segmentation features typical of enterprise loyalty platforms. Governance was executed through the MY Project Governance Board Lead, with oversight of cross-functional stakeholder alignment and a program budget exceeding RM 20 million. The loyalty deployment was coordinated in parallel with related projects overseen by the same governance structure, notably development of a B2B system, implementation of an E-Invoice solution and the deployment of the NCR R10 Retail POS system, enabling synchronized rollout planning and acceptance testing across marketing, commercial and store operations.
Robinsons Supermarket Retail 20550 $170M Philippines NCR Voyix NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) Customer Loyalty 2018 n/a
In 2018 Robinsons Supermarket deployed NCR R10 Enterprise Loyalty, formerly Retalix Loyalty, as its Customer Loyalty platform. The implementation was delivered in tandem with the companys Retalix point of sale installation across its retail operations in the Philippines, establishing a unified transaction and customer data capture layer. NCR R10 Enterprise Loyalty was configured to support standard Customer Loyalty capabilities including membership management, points accrual and redemption workflows, campaign and promotion orchestration, and customer segmentation for targeted offers. Configuration work emphasized store-level earning rules and centralized campaign scheduling to align promotions with in-store POS events and loyalty rules. The loyalty platform is integrated with the POS to capture transaction-level data and with the retailers central product and inventory database, and the supplier portal that provides suppliers controlled access to that database. Through the supplier portal suppliers can manage inventory records and collaborate on replenishment and promotional activities, creating a data flow between sales, inventory and marketing systems. Governance changes centered on controlled supplier access to shared data and centralized campaign approval workflows, enabling operational teams and suppliers to coordinate inventory and promotions. The combined architecture of NCR R10 Enterprise Loyalty, POS integration, and the supplier portal supports more targeted marketing activities and contributes to more consistent service levels as described by the retailer.
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Buyer Intent: Companies Evaluating NCR R10 Enterprise Loyalty (formerly Retalix Loyalty)

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FAQ - APPS RUN THE WORLD NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) Coverage

NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) is a Customer Loyalty solution from NCR Voyix.

Companies worldwide use NCR R10 Enterprise Loyalty (formerly Retalix Loyalty), from small firms to large enterprises across 21+ industries.

Organizations such as Lotus's (Thailand) and Robinsons Supermarket are recorded users of NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) for Customer Loyalty.

Companies using NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) are most concentrated in Retail, with adoption spanning over 21 industries.

Companies using NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) are most concentrated in Thailand and Philippines, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) across Americas, EMEA, and APAC.

Companies using NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 50%.

Customers of NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified NCR R10 Enterprise Loyalty (formerly Retalix Loyalty) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Loyalty.