List of NCR Voyix Back Office Customers
Atlanta, 30308, GA,
United States
Since 2010, our global team of researchers has been studying NCR Voyix Back Office customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NCR Voyix Back Office for Time and Attendance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NCR Voyix Back Office for Time and Attendance include: TGI Friday's, a United States based Leisure and Hospitality organisation with 11000 employees and revenues of $2.00 billion, Bob Evans, a United States based Leisure and Hospitality organisation with 30625 employees and revenues of $385.0 million and many others.
Contact us if you need a completed and verified list of companies using NCR Voyix Back Office, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NCR Voyix Back Office customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bob Evans | Leisure and Hospitality | 30625 | $385M | United States | NCR Voyix | NCR Voyix Back Office | Time and Attendance | 2020 | n/a |
In 2020, Bob Evans implemented NCR Voyix Back Office, deploying a Time and Attendance solution across its U.S. restaurant and corporate operations. The NCR Voyix Back Office Time and Attendance implementation was positioned to centralize time capture and attendance reporting for Bob Evans Restaurants, LLC while aligning with corporate payroll processing workflows.
Configuration work focused on core Time and Attendance capabilities such as clock in and clock out enforcement, schedule management, configurable labor rules, PTO tracking, tip allocation logic, and payroll export formatting. The implementation included configuration for exception handling and manual pay adjustments, reflecting existing payroll practices for severance, termination immediate payments, relocation reimbursements, referral and sign-on bonuses, returned deposits, and manual check creation.
Integrations were implemented with systems explicitly in use by Bob Evans payroll teams, including ADP and Microsoft Dynamics 365 for payroll and finance feeds, Gratuity Solutions and Visa PAT for tip and payment reconciliation, and existing NBO N C R timekeeping systems for device-level time capture. These system connections supported time data flow into downstream payroll processing and gratuity reconciliation workflows.
Governance and operational control were organized around the corporate payroll function, with payroll representatives in New Albany, Ohio managing standard procedures for processing payroll, handling high volume employee inquiries, and resolving timekeeping and pay exceptions. Rollout and operational processes emphasized timekeeping exception workflows, payroll adjustment approval paths, and continued operational coordination between restaurant sites and corporate payroll.
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TGI Friday's | Leisure and Hospitality | 11000 | $2.0B | United States | NCR Voyix | NCR Voyix Back Office | Time and Attendance | 2015 | n/a |
In 2015, TGI Friday's implemented NCR Voyix Back Office as its Time and Attendance solution. The deployment targeted a conversion across twenty six TGI Fridays restaurants and focused on standardizing store-level time capture and labor scheduling workflows.
NCR Voyix Back Office was configured to manage core Time and Attendance functions including clock-in and clock-out capture, shift scheduling, labor rules enforcement, exception tracking, and consolidated labor reporting. Configuration work emphasized standard shift templates, rule sets for overtime and break enforcement, and reporting views for both store managers and back-office administrators.
The technical deployment used a centralized back-office configuration model with per-store endpoints for local terminals and time capture, enabling centralized policy management while preserving local operations execution. The implementation supported operational workflows across store operations, scheduling, and payroll preparation, consolidating labor data for back-office review.
Implementation activities included establishing standard implementation and process protocols across all stores to meet the conversion schedule and allow for optimum use of the software. Governance centered on a conversion schedule, standardized operating procedures for store staff and managers, and coordination between IT and operations to ensure consistent configuration and user adoption.
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