List of NCR Voyix Loyalty Pro Customers
Atlanta, 30308, GA,
United States
Since 2010, our global team of researchers has been studying NCR Voyix Loyalty Pro customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NCR Voyix Loyalty Pro for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NCR Voyix Loyalty Pro for Customer Loyalty include: Ahold Delhaize Usa, a United States based Retail organisation with 236000 employees and revenues of $58.97 billion, Hy-Vee, a United States based Retail organisation with 93000 employees and revenues of $12.00 billion, Foodstuffs, a New Zealand based Retail organisation with 26000 employees and revenues of $7.00 billion and many others.
Contact us if you need a completed and verified list of companies using NCR Voyix Loyalty Pro, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NCR Voyix Loyalty Pro customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ahold Delhaize Usa | Retail | 236000 | $59.0B | United States | NCR Voyix | NCR Voyix Loyalty Pro | Customer Loyalty | 2016 | n/a |
In 2016, Ahold Delhaize Usa deployed NCR Voyix Loyalty Pro as a Customer Loyalty application to support point of sale and fuel rewards functionality. The NCR Voyix Loyalty Pro implementation served as the core Customer Loyalty solution for retail POS and fuel rewards business functions across the company environment.
The implementation encompassed advanced loyalty capabilities including discount coupons, paper coupons, bonus points instant redemption, LTC Offer processing, earn and redeem points workflows, alternate ID handling, percent off and associate discount rules, treat as manufacturer logic, restricted item handling, and card workflows such as forgot card and last card scanned. Copient Advanced Marketing Solution related functionality was exercised for promotional and coupon scenarios, and POS-level receipt generation and validation were key configuration and test focus areas.
Integration and operational coverage included POS and Fuel Labs testing with EPM and EPP broker interfaces and the FR Fuel Rewards program for retail banners such as Giant Landover and Stop & Shop. The rollout workstreams also validated handheld store devices MC92N0 and MC9090 for ISP menu and PV audit workflows, and coordinated in-store application hosting through the Store Virtual Server Project VISP which involved migration testing from UNIX to Linux for in-store applications. End to end test activities extended to cross-team integrations with Finance Saturn Finance single ledger for Retail Business Services and HR Payroll US grading and rewards for brand stand up scenarios.
Program governance for the NCR Voyix Loyalty Pro deployment followed a centralized testing as a service model within the TCOE, led by program test management and QA leads. The program included creation of central and local CPE test plans, preparation and execution of test scenarios, test readiness reviews, SIT signoffs and coordination of UAT, daily status calls with more than 35 technical subject matter experts, and collaboration with vendors and Ahold Delhaize Copient SMEs along with automation teams for UFT, mobile and web regression coverage.
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Foodstuffs | Retail | 26000 | $7.0B | New Zealand | NCR Voyix | NCR Voyix Loyalty Pro | Customer Loyalty | 2023 | n/a |
In 2023, Foodstuffs implemented NCR Voyix Loyalty Pro to consolidate Customer Loyalty capabilities across its New Zealand retail operations. The deployment targeted loyalty operations, promotion management, and in-store customer engagement workflows under the Customer Loyalty application scope.
The implementation of NCR Voyix Loyalty Pro included configuration of a Loyalty Management System and a Loyalty Promotion Engine, aligned to typical Customer Loyalty functional modules such as customer enrollment and identity, points accrual and redemption, campaign and offer management, and tiering and segmentation workflows. NCR Voyix Loyalty Pro was instrumented to manage promotion logic and campaign orchestration, with configuration work focused on promotion rules, offer lifecycle, and real-time eligibility checks.
Integrations were executed with a third party point of sale software provider to enable in-store redemption and to surface Loyalty Promotion Engine rules at checkout. The program included a targeted deployment for Foodstuffs South Island in New Zealand, and the vendor team documented and delivered software upgrades and onboarding across multiple retail accounts, including successful on-boarding of Coles Liquorland and First Choice retailers to the Loyalty Management System, and software upgrades for Australia Post, Kmart and Target.
Governance and rollout were managed through NCR Voyix professional services technical consultants who delivered onboarding and upgrade waves, coordinating POS integration points and promotion rule migration. Operational coverage focused on retail store POS integration and centralized loyalty operations, with process workstreams around campaign governance, promotion change control, and staged software upgrade rollouts.
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Hy-Vee | Retail | 93000 | $12.0B | United States | NCR Voyix | NCR Voyix Loyalty Pro | Customer Loyalty | 2008 | n/a |
In 2008, Hy-Vee implemented NCR Voyix Loyalty Pro, a Customer Loyalty application. Industry reporting dated January 11, 2008 also recorded that Hy-Vee and other grocery chains were selecting Retalix Loyalty and promotion management solutions at the same time, reflecting contemporaneous vendor activity in grocery loyalty platforms.
The deployment of NCR Voyix Loyalty Pro concentrated on standard Customer Loyalty capabilities, including member enrollment and account management, points accrual and redemption engines, promotions management and coupon orchestration, and campaign segmentation with reporting. Configuration emphasized rule-based offer qualification and centralized promotion scheduling to support targeted campaigns and in-store redemptions.
Integrations were aligned to retail operational systems, linking transaction streams from point-of-sale devices to loyalty account updates, integrating membership issuance and barcode or card acceptance at store locations, and feeding centralized data stores for analytics and reconciliation. Operational scope mapped to Hy-Vee's North American grocery store network, with functional impact on marketing, merchandising, store operations, and central analytics teams.
Governance centered on a dedicated loyalty program team responsible for offer governance, configuration control, and campaign cadence, with phased rollout and centralized monitoring of promotions and redemptions. NCR Voyix Loyalty Pro served as the platform to centralize promotion workflows and to standardize campaign execution across Hy-Vee store operations.
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Buyer Intent: Companies Evaluating NCR Voyix Loyalty Pro
- Unidrogas Colombia, a Colombia based Distribution organization with 3000 Employees
- Foodstuffs South Island, a New Zealand based Retail company with 14000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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