List of Netsmart AlphaCollector Customers
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United States
Since 2010, our global team of researchers has been studying Netsmart AlphaCollector customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Netsmart AlphaCollector for AR Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Netsmart AlphaCollector for AR Automation include: Acadia Healthcare, a United States based Healthcare organisation with 22500 employees and revenues of $2.30 billion, Amedisys, a United States based Healthcare organisation with 20000 employees and revenues of $2.22 billion, Bayada Home Health Care, a United States based Non Profit organisation with 31500 employees and revenues of $1.49 billion and many others.
Contact us if you need a completed and verified list of companies using Netsmart AlphaCollector, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Netsmart AlphaCollector customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acadia Healthcare | Healthcare | 22500 | $2.3B | United States | Netsmart Technologies | Netsmart AlphaCollector | AR Automation | 2024 | n/a |
In 2024 Acadia Healthcare deployed Netsmart AlphaCollector as part of an AR Automation program to centralize collections and standardize accounts receivable workflows across its network. The decision positioned Netsmart AlphaCollector as the core AR Automation application supporting centralized collections and eligibility automation across the enterprise.
Netsmart AlphaCollector was configured to automate eligibility checks, centralize collections, and strengthen denials management capabilities. Functional capabilities implemented include automated eligibility verification, denials tracking and disposition, centralized collections orchestration, and staff productivity dashboards to monitor collector activity and case status.
The implementation was deployed alongside RevConnect and Netsmart RCM services, integrating denials and eligibility data flows between the AlphaCollector application and Netsmart RCM operations. This integrated architecture provided near real time visibility into claims status and denials across more than 175 clinics in the United States, enabling consolidated collections workflows across clinical sites and revenue cycle teams.
Governance emphasis in the rollout focused on denials workflow ownership and operational monitoring for revenue cycle teams, with process changes to prioritize prior authorization and eligibility remediation. The program delivered near real time visibility into denials and staff productivity, enabling faster collections and more proactive prior authorization and eligibility workflows.
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Amedisys | Healthcare | 20000 | $2.2B | United States | Netsmart Technologies | Netsmart AlphaCollector | AR Automation | 2022 | n/a |
In 2022 Amedisys implemented Netsmart AlphaCollector to automate claim status checks and standardize collector documentation for home health and hospice revenue cycle operations in the United States. The deployment uses the AR Automation category to support accounts receivable workflows and collector case management across its U.S. revenue cycle organization.
Netsmart AlphaCollector was configured to execute automated claim status checks and to centralize collector notes, leveraging auto-status and other AlphaCollector capabilities to reduce manual touchpoints. Implementation included configuration of status polling, case assignment rules, and standardized documentation templates to align collector workflows with revenue cycle policies.
The deployment processed over 616,000 accounts in a year and Amedisys reported approximately 51,400 hours saved, equivalent to about 25 FTEs, through auto-status and other AlphaCollector features. Operational scope focused on home health and hospice revenue cycle operations in the United States, affecting collectors, accounts receivable staff, and revenue integrity functions.
Rollout began in May 2022 and concentrated on standardizing collector documentation and automating status updates to streamline claim follow up. Governance emphasized workflow standardization and centralized documentation controls to ensure consistent collector procedures across sites.
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Bayada Home Health Care | Non Profit | 31500 | $1.5B | United States | Netsmart Technologies | Netsmart AlphaCollector | AR Automation | 2023 | n/a |
In 2023, Bayada Home Health Care deployed Netsmart AlphaCollector to centralize accounts receivable and standardize collections workflows across multiple EHR platforms in the United States. The deployment positioned Netsmart AlphaCollector as the AR Automation platform to unify billing workstreams and create a single operational system for collections.
Implementation emphasized AR Automation capabilities including centralized collections management, automated workflow orchestration, and management analytics for coaching and allocation. Netsmart AlphaCollector was configured to consolidate itemized balances, surface collection priorities, and provide role based dashboards for AR staff and managers. Integrations consolidated data feeds from multiple EHR platforms to normalize patient, encounter and claim status information for collections processing.
The operational scope covered AR teams and revenue operations across Bayada Home Health Care US sites, standardizing collections processes and enabling centralized oversight. The deployment improved AR staff efficiency and provided management visibility for analytics, coaching and allocation decisions. Governance centered on standardized collections workflows and role based analytics to support coaching and allocation, aligning the business functions of accounts receivable, revenue operations and finance.
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