List of Newgen Enterprise Search Customers
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Since 2010, our global team of researchers has been studying Newgen Enterprise Search customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Newgen Enterprise Search for Application, Web and Enterprise Search from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Newgen Enterprise Search for Application, Web and Enterprise Search include: Aboitiz Power, a Philippines based Utilities organisation with 4678 employees and revenues of $3.32 billion, Centennial Bank, a United States based Banking and Financial Services organisation with 1800 employees and revenues of $619.0 million, Bank Midwest, a United States based Banking and Financial Services organisation with 150 employees and revenues of $36.0 million and many others.
Contact us if you need a completed and verified list of companies using Newgen Enterprise Search, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Newgen Enterprise Search customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aboitiz Power | Utilities | 4678 | $3.3B | Philippines | Newgen | Newgen Enterprise Search | Application, Web and Enterprise Search | 2019 | n/a |
In 2019, Aboitiz Power implemented Newgen Enterprise Search as part of a NewgenONE Contextual Content Services deployment in the Philippines. The rollout focused on document-driven business functions, primarily Accounts Payable invoice capture, leveraging Newgen content and document automation and OCR to ingest and index supplier invoices. The initiative is categorized under Application, Web and Enterprise Search and centers on searchable content repositories for operational teams.
Newgen Enterprise Search was configured alongside automated document intake, optical character recognition, metadata extraction, and contextual content storage to centralize indexing and retrieval. Functional capabilities implemented included capture-to-repository automation, contextual content services for document organization, and search-driven discovery to surface invoice and contract documents. These modules supported the operational requirement to convert paper and electronic invoices into searchable assets.
The deployment supported an overhaul of document-driven workflows across finance and operational teams and went live just before the COVID-19 pandemic, enabling continuity of remote operations for users in the Philippines. Enterprise Search usage for document discovery is aligned with the NewgenONE Contextual Content Services platform presence within the deployment, providing centralized access to indexed content for distributed teams.
Governance and process changes focused on standardizing capture, indexing, and retrieval workflows and instituting content lifecycle controls through the Newgen platform. The implementation explicitly enabled improved process efficiency and remote processing capability as reported, with search and content automation serving as the primary enablers.
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Bank Midwest | Banking and Financial Services | 150 | $36M | United States | Newgen | Newgen Enterprise Search | Application, Web and Enterprise Search | 2019 | n/a |
In 2019, Bank Midwest deployed Newgen Enterprise Search as part of a NewgenONE initiative to modernize digital account opening and later to expand support for small business lending and loan origination. The deployment is classified in the Application, Web and Enterprise Search category and was implemented alongside NewgenONE content and case management capabilities in the United States.
The Newgen Enterprise Search implementation emphasized contextual content services, indexing customer documents and case artifacts to enable unified search across content and case management records. Configuration work focused on metadata extraction, relevance tuning, and content classification to surface account opening and loan documentation within live workflows.
Search functionality was embedded in the bank's content and case management deployments, providing search driven retrieval to support account opening and loan origination processes. Operational coverage included retail digital account opening teams, small business lending intake, and loan operations staff who accessed consolidated document and case information through search interfaces.
Rollout was phased, beginning with digital account opening and expanding into small business lending and loan origination, with governance aligned to content lifecycle and case handling policies. Reported outcomes include improved turnaround times and the enablement of a digital first channel.
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Centennial Bank | Banking and Financial Services | 1800 | $619M | United States | Newgen | Newgen Enterprise Search | Application, Web and Enterprise Search | 2024 | n/a |
In 2024 Centennial Bank implemented Newgen Enterprise Search to digitize and streamline its online deposit account opening process, with the explicit objective of reducing manual intervention and improving the customer onboarding experience. The deployment centered on NewgenONE content services and enterprise search capabilities as the primary instrument for improving retrieval and accessibility of onboarding documents across digital channels.
The implementation used Newgen Enterprise Search functionality typical for the Application, Web and Enterprise Search category, including enterprise indexing, metadata-driven retrieval, unified content access, and search-led navigation of customer and document records. These capabilities were configured to surface onboarding documents, speed verification, and support automated routing of cases and content-centric tasks within the account opening workflow.
Operational scope emphasized retail deposit account opening and customer onboarding workflows, with adoption by frontline onboarding teams and back-office operations that handle verification and account provisioning. Governance changes focused on workflow orchestration and reduced manual touchpoints through search-enabled content services, and the stated outcomes were a reduction in manual intervention and an improved customer onboarding experience using Newgen Enterprise Search.
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