List of NewgenONE OmniDocs Platform Customers
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Since 2010, our global team of researchers has been studying NewgenONE OmniDocs Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NewgenONE OmniDocs Platform for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NewgenONE OmniDocs Platform for Document Management include: Abu Dhabi Commercial Bank, a United Arab Emirates based Banking and Financial Services organisation with 8460 employees and revenues of $3.20 billion, RAKBANK, a United Arab Emirates based Banking and Financial Services organisation with 4000 employees and revenues of $1.20 billion, Mashreq Bank, a United Arab Emirates based Banking and Financial Services organisation with 5400 employees and revenues of $1.01 billion and many others.
Contact us if you need a completed and verified list of companies using NewgenONE OmniDocs Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NewgenONE OmniDocs Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abu Dhabi Commercial Bank | Banking and Financial Services | 8460 | $3.2B | United Arab Emirates | Newgen | NewgenONE OmniDocs Platform | Document Management | 2008 | n/a |
In 2008 Abu Dhabi Commercial Bank implemented the NewgenONE OmniDocs Platform from Newgen. The implementation targeted retail account opening and related operational processes across ADCB branches in the United Arab Emirates, deploying the NewgenONE OmniDocs Platform as a Document Management solution to centralize capture and workflow for branch level paperwork.
The deployment combined BPM enabled workflow orchestration with document imaging and bulk import pipelines to automate onboarding and high volume document intake. Functional capabilities implemented included scanning and importing large document volumes, capture and indexing, and workflow driven case management for account onboarding, with process rules for routing and exception handling aligned to Document Management operational patterns.
Operational scope covered branch level retail operations and back office processing in the UAE, with governance centered on workflow orchestration, standardized routing and audit controls to enforce consistent onboarding procedures. System configuration emphasized capture pipelines, indexing schemas and BPM process models, positioning NewgenONE OmniDocs Platform as the core document management and workflow layer within ADCB branch operations.
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Mashreq Bank | Banking and Financial Services | 5400 | $1.0B | United Arab Emirates | Newgen | NewgenONE OmniDocs Platform | Document Management | 2018 | n/a |
In 2018, Mashreq Bank implemented NewgenONE OmniDocs Platform for Document Management to automate remittance and payments case processing across its UAE operations. The engagement with vendor Newgen targeted process automation and included a QR-code based forms initiative to digitize capture and intake workflows for payments and remittances.
The NewgenONE OmniDocs Platform deployment leveraged enterprise content management and case management capabilities to orchestrate document capture, forms processing, automated data extraction, and rule-based routing, aligning Document Management with payments operations and customer service functions. Configuration focused on automating data extraction from QR-code enabled forms, reducing manual data entry and enabling workflow automation to shorten case processing cycles while improving data accuracy.
Operational scope covered payments and remittance processing teams and customer-facing intake channels in the UAE, embedding document and forms workflows into daily case handling. Governance and process changes formalized automated case workflows and rules-based routing within existing operations, and the engagement is documented as delivering reduced processing time, lower manual entry and improved accuracy and customer satisfaction.
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RAKBANK | Banking and Financial Services | 4000 | $1.2B | United Arab Emirates | Newgen | NewgenONE OmniDocs Platform | Document Management | 2023 | n/a |
In 2023, RAKBANK implemented NewgenONE OmniDocs Platform as the underlying content services layer for Newgen's Trade and Supply Chain Finance solution to digitize and automate end-to-end trade finance and international business finance processes. The project is positioned within the Document Management category to strengthen customer self-service and back-office orchestration for trade finance operations in the UAE.
The implementation emphasizes contextual content services and enterprise content management capabilities, including document capture and classification, centralized content repository, case management and rules based workflow automation consistent with Document Management practices. Configuration focused on automating trade and supply chain finance workflows to reduce manual touchpoints, and on exposing content driven services to customer self-service channels and internal operations teams.
NewgenONE OmniDocs Platform is described as the delivery platform, indicating the solution leverages NewgenONE Contextual Content Services to manage documents and case information across workflows. Operational coverage centers on trade finance and international business finance units and associated back-office functions, with orchestration designed to span customer facing portals and internal processing queues.
Governance and process changes include standardizing document centric processes and embedding workflow orchestration for back-office operations, enabling a coordinated rollout across trade finance teams and support functions. The stated outcomes include improved customer self-service and enhanced back-office orchestration as the primary business objectives.
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Buyer Intent: Companies Evaluating NewgenONE OmniDocs Platform
- YoBoHo New Media, a India based Media organization with 70 Employees
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