List of NextGen Practice Management Customers
NextGen Healthcare
3525 Piedmont Rd., NE Building 6, Suite 700,
Atlanta, 30305, GA,
United States
Atlanta, 30305, GA,
United States
1 404-467-1500
Professional Services
2840
$718M
Since 2010, our global team of researchers has been studying NextGen Practice Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NextGen Practice Management for Medical Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NextGen Practice Management for Medical Practice Management include: Cardinal Health, a United States based Healthcare organisation with 53084 employees and revenues of $222.58 billion, Community Reach Center, a United States based Healthcare organisation with 350 employees and revenues of $47.0 million, Robertson, William W Md, a United States based Healthcare organisation with 45 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using NextGen Practice Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NextGen Practice Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cardinal Health | Healthcare | 53084 | $222.6B | United States | NextGen Healthcare | NextGen Practice Management | Medical Practice Management | 2019 | n/a |
In 2019 Cardinal Health implemented NextGen Practice Management as part of its Medical Practice Management initiatives, with Business Analyst activity concentrated in Dublin Ohio from March 2019 to December 2019 to define scope and architecture. The engagement emphasized requirements scoping, cost benefit and feasibility analysis, and the creation of formal artifacts including business process diagrams, activity diagrams, sequence diagrams, and a Requirements Traceability Matrix to connect design requirements to test cases.
NextGen Practice Management workstreams included validation and testing of core revenue cycle and administrative transaction sets, specifically 837 healthcare claims, 835 claims payment and remittance, 270 271 eligibility request response, and 834 enrollment and disenrollment. Configuration and testing activities covered billing code validation for ICD 9 and ICD 10 and adherence to HIPAA 4010 and HIPAA 5010 formatting, plus testing of NextGen EPM software for use in Patient Care Centers and end to end processing of Medicaid claims through a full HIPAA compliance lifecycle that included gap analysis, mapping, implementation, and testing.
Integrations and operational coverage addressed TriZetto Facets related interfaces and EDI workflows, including inbound and outbound interfaces, load and extraction programs, and Facets EDI 834 processing. Operational responsibilities included day to day EDI transmission, reject tracking, reconciliation and running EDI reconciliation reports documented in Microsoft Excel, as well as SQL query driven analysis of files and reports to validate requirements and test artifacts while aligning provider system process and workflow with payor data flows.
Governance and rollout activities were structured around cross functional collaboration with business users, product owners, project managers, technical teams, solution architects, quality assurance, deployment, maintenance, DevOps and scrum teams across all phases of the SDLC. Formal governance artifacts and forums were established, including JAD sessions, a Business Glossary to standardize terminology, and the transition of Track Wise support, to support consistent requirements validation and ongoing operational support.
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Community Reach Center | Healthcare | 350 | $47M | United States | NextGen Healthcare | NextGen Practice Management | Medical Practice Management | 2023 | n/a |
In 2023, Community Reach Center implemented NextGen Practice Management as part of a broader adoption of NextGen Healthcare's cloud platform to support Medical Practice Management across its Denver area network. The deployment was positioned to support the organization’s combined behavioral health, substance abuse, and primary care services that reach approximately 22,000 patients annually and the organization’s school-based therapy program.
NextGen Practice Management was deployed alongside NextGen Enterprise electronic health record and NextGen Behavioral Health Suite, with additional components including NextGen Virtual Visits, NextGen Mobile, and NextGen Managed Cloud Services. Configuration focused on core Medical Practice Management workflows such as patient scheduling and registration, claims and billing orchestration, revenue cycle management, and behavioral health clinical documentation, aligning practice management processes with specialty behavioral health requirements.
The implementation emphasized interoperability between practice management and the NextGen Enterprise EHR and behavioral health modules to enable cross-provider information sharing and to streamline state reporting. Operational coverage extended across primary care offices, school-based therapy locations, home visits, and outpatient facilities, bringing front-office and clinical workflows into a unified platform used by behavioral health clinicians, primary care providers, and administrative staff.
Governance shifted toward centralized administration on NextGen Managed Cloud Services, simplifying reporting and record access while enabling more secure patient information exchange across providers. Community Reach Center leadership indicated that the integrated practice management and EHR environment would make state reporting easier and allow staff to spend more time with clients, reflecting targeted improvements to workflow efficiency and clinical information flow.
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Robertson, William W Md | Healthcare | 45 | $5M | United States | NextGen Healthcare | NextGen Practice Management | Medical Practice Management | 2025 | n/a |
In 2025, Robertson, William W Md implemented NextGen Practice Management to participate in a broader NextGen Closed Loop Experience deployment supporting Arkansas Palliative Care and Arkansas Hospice. This deployment targets Medical Practice Management functions aimed at strengthening billing and data integrity while expanding patient access and staff efficiency as the organization scales with two new clinics opening in summer 2025.
The implementation centers on NextGen Practice Management alongside NextGen Enterprise EHR, forming an integrated practice management and clinical record footprint hosted as a cloud-first solution. Functional capabilities configured include automated referral workflows, insurance verification automation via NextGen Referrals powered by Luma, revenue cycle management modules, NextGen Financial and Operational Analytics for consolidated reporting and data integrity, and mobile access through NextGen Mobile to support point of care documentation.
Integrations emphasize interoperability across program workflows and hospital rounding activities, supporting in-home, rehabilitation, nursing home, and assisted living care venues, as well as the state in-state GUIDE dementia program. Patient engagement capabilities were provisioned with NextGen Patient Engage powered by Luma and the NextGen PxP Portal to enable pre-visit intake and secure patient communications, while NextGen Virtual Visits expands telehealth availability including 24/7 nurse practitioner access for rural patients.
Operational rollout aligns with a corporate rebrand effective October 1 to LifeTouch Health, implying consolidated governance across Arkansas Palliative Care and Arkansas Hospice programs. Implementation governance focused on reducing manual billing tasks and automating verification and referral processing to reshape front office and clinical workflows, with stated objectives to enhance billing and data integrity, expand patient access, and improve staff and provider efficiency.
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Buyer Intent: Companies Evaluating NextGen Practice Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating NextGen Practice Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating NextGen Practice Management for Medical Practice Management include:
- North Cascade Billing Partners, a United States based Healthcare organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD NextGen Practice Management Coverage
NextGen Practice Management is a Medical Practice Management solution from NextGen Healthcare.
Companies worldwide use NextGen Practice Management, from small firms to large enterprises across 21+ industries.
Organizations such as Cardinal Health, Community Reach Center and Robertson, William W Md are recorded users of
NextGen Practice Management for Medical Practice Management.
Companies using NextGen Practice Management are most concentrated in Healthcare, with adoption spanning over 21 industries.
Companies using NextGen Practice Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of NextGen Practice Management across Americas, EMEA, and APAC.
Companies using NextGen Practice Management range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 33.33%.
Customers of NextGen Practice Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified NextGen Practice Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Medical Practice Management.