List of NICE Actimize Integrated Fraud Management (IFM-X) Customers
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Since 2010, our global team of researchers has been studying NICE Actimize Integrated Fraud Management (IFM-X) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NICE Actimize Integrated Fraud Management (IFM-X) for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NICE Actimize Integrated Fraud Management (IFM-X) for AML, Fraud and Compliance include: Scotiabank, a Canada based Banking and Financial Services organisation with 86746 employees and revenues of $24.55 billion, DNB Bank, a Norway based Banking and Financial Services organisation with 11045 employees and revenues of $8.40 billion, KeyBank, a United States based Banking and Financial Services organisation with 17396 employees and revenues of $7.30 billion, First Technology Federal Credit Union, a United States based Banking and Financial Services organisation with 1700 employees and revenues of $431.0 million, GoTyme Bank Philippines, a Philippines based Banking and Financial Services organisation with 450 employees and revenues of $160.0 million and many others.
Contact us if you need a completed and verified list of companies using NICE Actimize Integrated Fraud Management (IFM-X), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DNB Bank | Banking and Financial Services | 11045 | $8.4B | Norway | NICE Actimize | NICE Actimize Integrated Fraud Management (IFM-X) | AML, Fraud and Compliance | 2020 | n/a |
In 2020, DNB Bank deployed NICE Actimize Integrated Fraud Management (IFM-X) to deliver real-time fraud detection, AI-powered decisioning and automation across its retail and commercial banking operations in the Nordics. The project leveraged the AML, Fraud and Compliance capabilities of NICE Actimize’s Enterprise Fraud Management to centralize detection and decisioning workflows for digital channels and transaction streams.
The implementation configured core functional capabilities including real-time detection, AI decisioning models, automated case orchestration and centralized alert management to support high-volume adjudication. Configuration work focused on scalable rule orchestration and automated decisioning paths to reduce manual investigation load while preserving human review for complex exceptions.
Operationally the IFM-X deployment was instrumented at the transaction and digital channel layer, ingesting telemetry from retail and commercial banking flows and routing alerts through the AI decisioning engine and automated playbooks. Coverage was explicitly across DNB’s retail and commercial banking operations in the Nordics, aligning monitoring and response processes with existing fraud operations and compliance teams.
Governance changes emphasized centralized monitoring, automated workflow governance and staged rollout of automated decisioning to maintain oversight. According to the vendor case study, the program enabled DNB to handle a nearly 1000% increase in digital fraud cases through automation while improving detection rates, demonstrating scaled operational capacity in the AML, Fraud and Compliance domain.
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First Technology Federal Credit Union | Banking and Financial Services | 1700 | $431M | United States | NICE Actimize | NICE Actimize Integrated Fraud Management (IFM-X) | AML, Fraud and Compliance | 2017 | n/a |
In 2017, First Technology Federal Credit Union implemented NICE Actimize Integrated Fraud Management (IFM-X) to strengthen AML, Fraud and Compliance capabilities across its compliance and fraud operations. The deployment aligned with a financial crime cloud strategy using NICE Actimize cloud offerings, with delivery structured as a cloud SaaS solution that centralized detection and case management functions for the institution.
The implementation configured multiple functional modules of NICE Actimize Integrated Fraud Management (IFM-X), including transaction monitoring, customer due diligence and watch list filtering, combined with behavioral analytics and a rules engine for scoring and alert generation. Integrated case management capabilities were enabled with pre defined workflows, checklists, and role based user definitions to standardize investigation handling and escalations within the compliance organization.
Operational coverage targeted member facing channels and the credit union s branch network, instrumenting monitoring across deposit and payment activity and feeding alerts into the centralized case management system. The solution was positioned to support Suspicious Activity Report filing workflows and to provide a single platform for analysts to investigate and document suspected money laundering and fraud incidents.
Governance changes accompanied the technical rollout, with compliance teams adopting the vendor supplied process templates and role assignments to enforce workflow consistency and auditability. First Technology Federal Credit Union stated that the NICE Actimize deployment would enable the institution to manage evolving anti money laundering and fraud requirements and to meet demanding regulatory expectations.
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GoTyme Bank Philippines | Banking and Financial Services | 450 | $160M | Philippines | NICE Actimize | NICE Actimize Integrated Fraud Management (IFM-X) | AML, Fraud and Compliance | 2023 | n/a |
In 2023, GoTyme Bank Philippines implemented NICE Actimize Integrated Fraud Management (IFM-X) as part of a cloud-based deployment of NICE Actimize financial crime solutions. The deployment targeted end-to-end fraud prevention and AML coverage, aligning the NICE Actimize Integrated Fraud Management (IFM-X) application with the bank's cloud-first launch in the Philippines, and it is recorded under the AML, Fraud and Compliance category.
The implementation configuration emphasized fraud detection and AML functional modules common to the category, including transaction monitoring, real-time fraud detection and scoring for digital onboarding, payment monitoring, alerting and case management workflows. NICE Actimize Integrated Fraud Management (IFM-X) was configured to deliver scalable detection logic and centralized alert handling to support digital account protection and onboarding risk decisions.
Operational integrations focused on the bank's digital onboarding channels, payments rails and customer account platforms to provide coverage across online account opening, deposit and payment flows. The scope of the deployment was national, concentrated on the Philippines market and on customer-facing digital channels to protect retail customer accounts as the bank scaled.
Governance and operational workflow changes centered on establishing AML and fraud alert triage, escalation and case management processes within existing compliance and operations teams. The 2023 rollout was positioned to support fast growth by providing a cloud-native enforcement layer for fraud prevention and AML monitoring without specifying measured outcomes or vendor implementation partners.
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KeyBank | Banking and Financial Services | 17396 | $7.3B | United States | NICE Actimize | NICE Actimize Integrated Fraud Management (IFM-X) | AML, Fraud and Compliance | 2024 | n/a |
In 2024, KeyBank implemented NICE Actimize Integrated Fraud Management (IFM-X) on the NICE Actimize X-Sight enterprise platform to strengthen AML, Fraud and Compliance capabilities across its operations. The deployment was positioned to protect retail and commercial channels across the United States and to centralize detection, alerting, and investigation workflows within the bank’s financial crime operations.
The implementation explicitly deployed Integrated Fraud Management, branded as NICE Actimize Integrated Fraud Management (IFM-X), together with ActOne case management as core functional modules. Configuration work focused on rule and scenario orchestration for fraud detection, alert triage and case lifecycle management, aligning detection logic with investigation and case resolution workflows common to the AML, Fraud and Compliance category.
Operational coverage extended across retail and commercial channels, with the platform operating as an enterprise layer for fraud and AML activities rather than isolated point solutions. The rollout timeline began with the 2024 implementation and pursuant public communications in 2025 the bank stated it was fully live with fraud and AML capabilities, indicating a multi-phase production cutover and progressive operationalization across business units.
Governance changes and process restructuring concentrated on case management handoffs, alert management ownership and regulatory change responsiveness within financial crime operations. According to the vendor announcement, outcomes reported include improved system reliability, greater operational efficiency and an enhanced ability to adapt quickly to regulatory change.
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Scotiabank | Banking and Financial Services | 86746 | $24.5B | Canada | NICE Actimize | NICE Actimize Integrated Fraud Management (IFM-X) | AML, Fraud and Compliance | 2016 | n/a |
In 2016 Scotiabank implemented NICE Actimize Integrated Fraud Management (IFM-X) as a central AML, Fraud and Compliance application to consolidate enterprise fraud detection and screening workflows. The deployment was positioned to support cross‑functional fraud and financial crime operations and involved frequent engagement with the Global Sanctions Office, the second line policy office, the Global FIU, and relationship managers to align detection logic with regulatory and policy requirements.
The NICE Actimize Integrated Fraud Management (IFM-X) implementation focused on core modules common to the category, including transaction monitoring, alert management, case management, and watchlist screening, with configuration workstreams for rule sets, scenario tuning, and alert scoring. Automation of case assignment and standardized investigation workflows were applied to streamline review, escalation, and documentation for suspicious activity processing.
Integrations were established with existing data and operational systems referenced by internal stakeholders, including Oracle systems for back‑office data access, PEGA front line workflows for investigator tasking, and external intelligence streams such as Factiva and WorldCheck for entity and negative news enrichment. The integration approach concentrated on feeding normalized alerts and enriched investigative data into IFM‑X so front‑line investigators and the second line could work from a single consolidated case view.
Governance was structured to embed IFM‑X into second‑line policy review and escalation processes, with the platform used to resolve internal policy interpretations and to capture documented risk assessments for client relationships. The rollout emphasized operational alignment between front‑line teams and policy owners, and the system served as the authoritative case repository for investigations without prescriptive claims about measured outcomes.
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Buyer Intent: Companies Evaluating NICE Actimize Integrated Fraud Management (IFM-X)
- Blackstone, a United States based Banking and Financial Services organization with 4895 Employees
- Bfb, a United States based Professional Services company with 10 Employees
- Circle Internet Group, a United States based Professional Services organization with 900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Blackstone | Banking and Financial Services | 4895 | $11.0B | United States | 2026-04-02 | |
| Bfb | Professional Services | 10 | $1M | United States | 2025-10-20 | |
| Circle Internet Group | Professional Services | 900 | $186M | United States | 2024-07-05 |