List of NICE Incentive Compensation Management Customers
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Since 2010, our global team of researchers has been studying NICE Incentive Compensation Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NICE Incentive Compensation Management for Incentive Compensation Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NICE Incentive Compensation Management for Incentive Compensation Management include: Nationwide Retirement Plans, a United States based Insurance organisation with 24000 employees and revenues of $68.50 billion, American Airlines, a United States based Transportation organisation with 136900 employees and revenues of $54.21 billion, Medline, a United States based Life Sciences organisation with 38000 employees and revenues of $21.20 billion and many others.
Contact us if you need a completed and verified list of companies using NICE Incentive Compensation Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The NICE Incentive Compensation Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Airlines | Transportation | 136900 | $54.2B | United States | Nice Systems | NICE Incentive Compensation Management | Incentive Compensation Management | 2018 | n/a |
In 2018 American Airlines implemented NICE Incentive Compensation Management as its Incentive Compensation Management platform. The deployment was delivered within a broader NICE solutions footprint that included Interaction Analytics, Quality Management, Interaction Recording, and Performance Management, aligning the compensation platform with existing NICE customer engagement tooling.
NICE Incentive Compensation Management was configured to support core category capabilities, including plan modeling, automated commission and incentive calculation, statement generation, dispute and reconciliation workflows, and role based approval processes. The implementation emphasized a centralized compensation calculation engine and audit trail functionality to support governance and compliance for incentive plans.
The NICE Incentive Compensation Management implementation was positioned alongside NICE Interaction Recording and Performance Management to correlate recorded interactions and performance metrics with incentive outcomes, extending incentive logic into contact center and customer engagement workflows. Integrations focused on data flows between incentive calculation, performance scoring, and interaction analytics to ensure statements and disputes reflected operational performance signals.
Governance was implemented through centralized administration, defined approval and exception workflows, and traceable audit logs to control plan changes and payouts. Configuration and operational processes were organized to support ongoing plan maintenance, dispute resolution, and periodic reconciliation consistent with Incentive Compensation Management best practices.
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Medline | Life Sciences | 38000 | $21.2B | United States | Nice Systems | NICE Incentive Compensation Management | Incentive Compensation Management | 2018 | n/a |
In 2018, Medline selected NICE Incentive Compensation Management as part of a cloud-based Sales Performance Management deployment to manage territory, quota and sales compensation planning. The implementation is categorized under Incentive Compensation Management and was procured from Nice Systems as a unified SPM solution for Medline.
The NICE SPM implementation combined NICE Territory & Quota Management and NICE Incentive Compensation Management, configured to support territory design, quota allocation, compensation plan definition, commission calculation engines and payout workflow orchestration. Configuration work emphasized plan modeling, rule-based calculations and administrative controls to manage multiple compensation plan variants across product and role dimensions.
Operational coverage targeted Medline’s direct sales organization, more than 1,600 field representatives responsible for selling 550,000+ medical devices and support services, and extended to functions responsible for quota setting and compensation administration. The deployment touched sales operations, field sales management and compensation administration workflows, consolidating territory assignments and quota planning within the cloud SPM platform.
Governance was organized around centralized administration of territory and compensation lifecycles, incorporating approval workflows, version control for quota and plan changes, and auditability within the NICE solution. The cloud-based architecture framed a single system of record for territory, quota and incentive data, enabling coordinated operational processes for plan rollout and ongoing compensation management.
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Nationwide Retirement Plans | Insurance | 24000 | $68.5B | United States | Nice Systems | NICE Incentive Compensation Management | Incentive Compensation Management | 2017 | n/a |
In 2017, Nationwide Retirement Plans implemented NICE Incentive Compensation Management to consolidate and streamline their compensation processes, deploying a system aligned with the Incentive Compensation Management category for enterprise compensation administration. The decision emphasized NICE Incentive Compensation Management because it offered the flexibility to accommodate variable compensation options and the simplicity needed for frequent plan updates, while being designed to be robust for a company of Nationwides scale.
The implementation focused on standard Incentive Compensation Management capabilities, including configurable plan modeling, a rules-driven calculation engine, centralized pay element and eligibility administration, and operational reporting and audit trails to support governance and payout validation. Configuration and administrative interfaces were simplified to enable nontechnical compensation analysts to update plans and rules without heavy IT intervention, improving maintainability of variable commission structures and incentive plans.
Operational coverage centered on compensation administration functions across sales compensation and related finance workflows, with role-based access controls and administrative segregation of duties to support governance. The solution consolidated previously fragmented processes into a centralized compensation management layer, enabling consistent plan execution and streamlined administrative updates across benefit and incentive programs.
Outcomes stated by the customer included overcoming existing compensation challenges through consolidation and streamlined processes, retention of flexibility for variable compensation, and simplified updating workflows, delivered by a NICE Systems product engineered for large enterprise scale.
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