List of NorthStar Customer Information & Billing Customers
Alpharetta, 30022-1524, GA,
United States
Since 2010, our global team of researchers has been studying NorthStar Customer Information & Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NorthStar Customer Information & Billing for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NorthStar Customer Information & Billing for Utilities Customer Care and Billing include: JAR House, a United States based Construction and Real Estate organisation with 40 employees and revenues of $5.0 million, Co-medical, a Japan based Consumer Packaged Goods organisation with 45 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using NorthStar Customer Information & Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NorthStar Customer Information & Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Co-medical | Consumer Packaged Goods | 45 | $4M | Japan | Northstar Technologies | NorthStar Customer Information & Billing | Utilities Customer Care and Billing | 2017 | n/a |
In 2017, Co-medical implemented NorthStar Customer Information & Billing from Northstar Technologies. NorthStar Customer Information & Billing is positioned as a Utilities Customer Care and Billing application to consolidate customer master records and billing workflows for the company operating in Japan, supporting customer service and finance processes as headcount and operational complexity increased.
The implementation focused on configuring core Utilities Customer Care and Billing capabilities, including customer information management, billing cycle orchestration, invoice generation, and rate schedule management. NorthStar Customer Information & Billing was configured to automate recurring billing runs and standard invoice formatting, fitting the scale of a 45 person consumer packaged goods company while enforcing role based access to customer financial data.
Operational coverage emphasized customer service and finance departments, with the system serving as the single source for billing data and rate controls. Concurrently in February 2017 Co-medical introduced freee HR for in house payroll and personnel and labor affairs, a separate deployment used to calculate payroll, manage attendance derived inputs, and protect salary visibility through restricted access workflows.
Governance changes included formalizing in house payroll responsibility and stricter confidentiality around salary information, driven by the HR rollout. End users reported that freee HR provided automated rate updates and accessible help resources, including help pages and chat support, which supported first time payroll processing and simplified ongoing rate maintenance compared with simple payroll software.
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JAR House | Construction and Real Estate | 40 | $5M | United States | Northstar Technologies | NorthStar Customer Information & Billing | Utilities Customer Care and Billing | 2018 | n/a |
In 2018, JAR House implemented NorthStar Customer Information & Billing. NorthStar Customer Information & Billing is deployed as the Utilities Customer Care and Billing solution for JAR House, with production use beginning January 2018 for the Atlanta United States operation.
The implementation emphasized core Utilities Customer Care and Billing capabilities including a centralized customer master, account management, billing and invoicing, payment application and receivables, billing cycle and rate table configuration, customer service case handling, and financial reporting. Configurations addressed account hierarchies and billing cycles to support property-level and tenant-facing invoicing, with standard workflows for account creation, invoice generation, payment posting, and dispute handling.
Operational scope covered the boutique real estate brokerage workforce of approximately 40 employees, extending to finance and billing staff, customer service personnel, and property operations in Atlanta. The system centralized customer and billing records to consolidate utility charge management across the firm’s property portfolio and provide a single source of truth for account balances and statements.
Governance and adoption workstreams included role based access controls, billing approval workflows, and staff training aligned to January 2018 rollout timing. NorthStar Customer Information & Billing was embedded into JAR House operational processes to standardize billing, collections and customer inquiry handling, formalizing workflows for account setup, exception resolution and service requests.
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Buyer Intent: Companies Evaluating NorthStar Customer Information & Billing
- Conexon, a United States based Communications organization with 800 Employees
- City of Cartersville, a United States based Government company with 200 Employees
- Sancom International, a United States based Manufacturing organization with 10 Employees
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