List of Nulab Backlog Customers
Fukuoka, 810-0041,
Japan
Since 2010, our global team of researchers has been studying Nulab Backlog customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Nulab Backlog for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Nulab Backlog for Collaboration include: Books Kinokuniya, a Japan based Retail organisation with 5000 employees and revenues of $913.0 million, SoftBank Robotics Japan, a Japan based Manufacturing organisation with 200 employees and revenues of $50.0 million, Books Kinokuniya Singapore, a Singapore based Retail organisation with 150 employees and revenues of $40.0 million, LucidiTV Taiwan, a Taiwan based Media organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Nulab Backlog, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Nulab Backlog customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Books Kinokuniya | Retail | 5000 | $913M | Japan | Nulab | Nulab Backlog | Collaboration | 2020 | n/a |
In 2020, Books Kinokuniya implemented Nulab Backlog, adopting a Collaboration application to centralize project and task management across retail and corporate teams. The deployment focused on creating a single workspace to align planning for merchandising, store operations, marketing and corporate projects.
Nulab Backlog was configured to provide issue tracking and task management, project boards for concurrent initiatives, a shared wiki for campaign and process documentation, file attachments and threaded comments to keep work contextual. Role based permissions and project templates were applied to standardize workflows, enforce ownership and control access across projects.
The implementation covered cross functional operational scope within the retailer, bringing merchandising, store operations, marketing and supporting IT teams onto the same platform to coordinate campaign planning, store projects and recurring operational tasks. Workflows were instrumented to support assignment, review cycles and notification routing consistent with Collaboration application practices.
Governance included central administration, template driven rollouts and staged user onboarding to enforce consistent task states and approval steps. The stated outcome was getting teams on the same page using Nulab Backlog, centralizing project documentation and collaboration.
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Books Kinokuniya Singapore | Retail | 150 | $40M | Singapore | Nulab | Nulab Backlog | Collaboration | 2019 | n/a |
In 2019, Books Kinokuniya Singapore implemented Nulab Backlog as its Collaboration platform to centralize project and issue workflows for regional webstore operations. The rollout targeted the Singapore regional webstore team and established a coordinated triage path for cross region issues involving Japan headquarters, aligning collaboration tooling with ecommerce and webstore business functions.
The implementation emphasized project and issue management capabilities of Nulab Backlog, with explicit use of the Wiki for knowledge sharing and issue templates to standardize bug reporting. Configuration focused on issue lifecycle orchestration, template driven submissions for client and vendor communications, and knowledge base curation to reduce duplicated troubleshooting and inquiries.
Operational governance shifted toward centralized reporting and cross region triage, instituting consistent templates and owner assignments to streamline escalation to Japan HQ when required. Outcomes reported in the case interview include reduced repetitive inquiries to Japan HQ and improved transparency across regional teams, achieved through the combined use of the Wiki, issue templates, and structured project boards in Nulab Backlog.
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LucidiTV Taiwan | Media | 10 | $1M | Taiwan | Nulab | Nulab Backlog | Collaboration | 2018 | n/a |
In 2018 LucidiTV Taiwan implemented Nulab Backlog as its primary Collaboration application to support the software development lifecycle. The deployment centers on using Nulab Backlog for task and issue tracking across the SDLC, and the organization explicitly leverages Backlog's Git repositories to manage source control.
The implementation configures Backlog's issue tracking and version control capabilities, with issue workflow and repository management aligned to development and release activities. Nulab Backlog is used to capture tasks, defects, and feature work, while Git repositories provide branch and commit management for code assets.
Operational coverage is focused on the company engineering and development workflow and spans the full SDLC for the 10 person media technology team. The configuration consolidates task tracking and source control into a single application environment, reducing context switching between planning and code management.
Governance adjustments included standardizing issue lifecycle states and repository usage policies to align team practices with Backlog workflows. LucidiTV credits the combined use of Nulab Backlog issue tracking and Git repositories with roughly tripling productivity, reflecting a notable operational outcome reported in the vendor case study.
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Manufacturing | 200 | $50M | Japan | Nulab | Nulab Backlog | Collaboration | 2019 | n/a |
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