List of OmniBot Customers
Oldenburg, 26125,
Germany
Since 2010, our global team of researchers has been studying OmniBot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OmniBot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OmniBot for Chatbots and Conversational AI include: Volkswagen Germany, a Germany based Automotive organisation with 293338 employees and revenues of $351.27 billion, EWE, a Germany based Utilities organisation with 9500 employees and revenues of $9.50 billion and many others.
Contact us if you need a completed and verified list of companies using OmniBot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OmniBot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
EWE | Utilities | 9500 | $9.5B | Germany | OmniBot | OmniBot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, EWE deployed OmniBot, a virtual assistant in the Chatbots and Conversational AI category, for its service center. The implementation focused on outbound telephony to schedule installation appointments, reflecting use of outbound-telephony and appointment-scheduling modules, and OmniBot managed conversational booking flows and outbound call orchestration for appointment handling.
The deployment targeted customer service and operations teams within the service center, extending outreach outside normal business hours and increasing overall service capacity. Configuration emphasized appointment-scheduling workflows, automated outbound dialing sequences, and conversational state management to reduce live agent load, while governance changes aligned scheduling processes and escalation paths with existing operational procedures. Outcomes explicitly cited by the project include increased service capacity and the ability to perform outbound calls outside normal business hours.
|
 |
Volkswagen Germany | Automotive | 293338 | $351.3B | Germany | OmniBot | OmniBot | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Volkswagen Germany deployed OmniBot, implementing the OmniBot application within the Chatbots and Conversational AI category for its virtual-reality design and manufacturing platform. OmniBot delivered a completely voice-driven, real-time virtual assistant user interface to enable hands-free voice command and to speed multi-step workflows in production and engineering.
The implementation centered on voice and speech-recognition modules paired with a real-time natural language understanding module, providing intent parsing and conversational state management inside the VR environment. OmniBot was configured as a real-time conversational agent that listens for operator utterances, interprets multi-step workflow intents, and surfaces contextual actions within the virtual-reality design and manufacturing UI.
Integration was executed directly into Volkswagen’s virtual-reality design and manufacturing platform, aligning the OmniBot assistant with production and engineering workflows to reduce manual input during hands-on VR sessions. The deployment positioned Volkswagen Germany OmniBot within Chatbots and Conversational AI to support production and engineering business functions, with voice models and training data tuned to manufacturing terminology.
|
Buyer Intent: Companies Evaluating OmniBot
- Dialectica, a United States based Professional Services organization with 994 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
 |
Dialectica | Professional Services | 994 | $80M | United States | 2025-03-04 |