List of OneShield Enterprise Billing Customers
Marlborough, 1752, MA,
United States
Since 2010, our global team of researchers has been studying OneShield Enterprise Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OneShield Enterprise Billing for Time Tracking and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OneShield Enterprise Billing for Time Tracking and Billing include: PMA Companies, a United States based Insurance organisation with 1800 employees and revenues of $450.0 million, Hiscox United States, a United States based Insurance organisation with 420 employees and revenues of $300.0 million, Utica First Insurance Company, a United States based Insurance organisation with 120 employees and revenues of $95.0 million and many others.
Contact us if you need a completed and verified list of companies using OneShield Enterprise Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OneShield Enterprise Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hiscox United States | Insurance | 420 | $300M | United States | OneShield | OneShield Enterprise Billing | Time Tracking and Billing | 2017 | n/a |
In 2017 Hiscox United States implemented OneShield Enterprise Billing as part of a OneShield suite deployment in the Time Tracking and Billing category. The program consolidated policy, billing, claims and reporting onto a single platform to enhance the company digital client experience and operational efficiency across its US operations.
Implementation centered on OneShield Enterprise Billing as the billing module, configured alongside OneShield policy administration, claims management and reporting components. Functional capabilities deployed included account billing, invoicing, payment processing, reconciliation workflows and customer portal billing visibility, aligned with typical Time Tracking and Billing functional workflows.
The deployment covered Hiscox operations in the United States and impacted billing, finance, customer service and claims business functions by centralizing transaction processing and statement generation. OneShield Enterprise Billing was configured to streamline payments and reconciliations and to extend consolidated client facing interfaces to improve customer self service.
Governance and rollout focused on unifying billing and reconciliation processes within the OneShield suite and aligning operational workflows across reporting and claims. The public announcement highlights that billing usage was part of the core OneShield suite and that the rollout aimed to improve customer self service and operational efficiency.
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PMA Companies | Insurance | 1800 | $450M | United States | OneShield | OneShield Enterprise Billing | Time Tracking and Billing | 2015 | n/a |
In 2015, PMA Companies implemented OneShield Enterprise Billing as a Time Tracking and Billing solution to automate invoice, reconciliation and delinquency workflows across agency and direct billing in the United States. The deployment targeted billing and finance operations within PMA Companies and was positioned to centralize premium billing activities and receivables control for the insurer.
The OneShield Enterprise Billing implementation configured explicit invoicing, reconciliation, and delinquency processing capabilities, and provided centralized receivables management as a core operational module. The project delivered portal access for agents to support agency billing workflows and enabled operationalization of delinquency processing using OneShield Enterprise Billing modules.
Operational scope remained focused on billing and finance departments supporting both agency and direct billing channels in the United States, with functionality aligned to receivables management, collections workflow automation, and agent self-service. The implementation emphasized process automation of invoice generation, payment reconciliation, and delinquency workflows within OneShield Enterprise Billing to streamline ongoing billing operations.
Governance and workflow restructuring concentrated on standardizing billing operations and agent interactions through the OneShield Enterprise Billing platform, with configuration-led control over receivables and delinquency handling. The implementation delivered centralized receivables management, portal-based agent access, and improved delinquency processing as explicit outcomes of the OneShield Enterprise Billing deployment.
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Utica First Insurance Company | Insurance | 120 | $95M | United States | OneShield | OneShield Enterprise Billing | Time Tracking and Billing | 2019 | n/a |
In 2019, Utica First Insurance Company implemented OneShield Enterprise Billing to modernize its agent portal, policy administration and billing systems, supporting growth and analytics across its U.S. product lines. OneShield Enterprise Billing, classified in the Time Tracking and Billing category, was configured to prioritize policy and billing process automation and improved agent and customer servicing.
The implementation established core functional modules for policy administration, agent portal enhancements and a centralized billing capability, with analytics instrumentation to surface billing and policy metrics. Configuration emphasized process automation for policy and billing lifecycles, and the deployment leveraged configurable services common to Time Tracking and Billing platforms, including billing engine orchestration, invoice presentment and payment workflow automation to align operations with underwriting and service teams.
Configurability for third party integration was a stated engagement requirement, so the implementation provisioned integration points for external services and vendor connectors consistent with the platform's extensible architecture. Operational scope covered policy administration, billing operations and agent servicing across Utica First Insurance Company product lines in the United States, enabling unified transaction and servicing flows between agents and customer service.
Governance and rollout centered on standardizing billing workflows and embedding configurable services to reduce bespoke interfaces, while analytics capabilities were positioned to support product line growth and improved servicing. The project outcome explicitly targeted modernization for analytics-driven servicing and enhanced agent and customer billing experiences through OneShield Enterprise Billing.
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