List of OneSpan eSignLive Customers
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United States
Since 2010, our global team of researchers has been studying OneSpan eSignLive customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OneSpan eSignLive for Digital Signing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OneSpan eSignLive for Digital Signing include: United States Department of Agriculture (USDA), a United States based Government organisation with 100000 employees and revenues of $230.00 billion, Royal Bank of Canada, a Canada based Banking and Financial Services organisation with 96628 employees and revenues of $48.64 billion, Bank of Montreal, a Canada based Banking and Financial Services organisation with 53597 employees and revenues of $25.19 billion, OneMain Financial, a United States based Banking and Financial Services organisation with 9100 employees and revenues of $4.28 billion, BMO Capital Markets, a Canada based Banking and Financial Services organisation with 2800 employees and revenues of $364.0 million and many others.
Contact us if you need a completed and verified list of companies using OneSpan eSignLive, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The OneSpan eSignLive customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of Montreal | Banking and Financial Services | 53597 | $25.2B | Canada | OneSpan | OneSpan eSignLive | Digital Signing | 2016 | n/a |
In 2016 Bank of Montreal implemented OneSpan eSignLive as the Digital Signing component of an enterprisewide eForms and eSignature shared services platform for Personal Banking onboarding. The deployment was part of a broader program with timelines from December 2015 through December 2016 and a national rollout to production across 940 Canadian retail branches by December 2016.
The implementation combined OneSpan eSignLive with a modular eForm engine and document rules engine, orchestrated via microservices for document storage, document tracking, and eSig integration services. Quadient Inspire Interactive and Inspire Designer were used to create dynamic, auto populating and QR coded eForm templates, enabling nontechnical product and process owners to edit templates through a thin client portal and promote templates to production via an automated approval workflow.
Operational integration focused on the end to end account opening flow, including capture of customer information, identity validation, document generation, electronic signing with OneSpan eSignLive, real time account provisioning, online banking enrollment, and card fulfillment. The Digital Signing and eForms platform was channel agnostic and designed for reuse across mobile, branch, and back office channels, supporting a smartphone based onboarding path that reduced account opening to under eight minutes.
Governance and rollout were driven by a cross functional team and an Enterprise eForms Center of Excellence, supported by a Digital VIPs frontline adoption program. The program used a fit for purpose Agile approach combined with staged governance, with automated review and sign off by legal, compliance, audit, marketing, business, and IT before templates were promoted into production.
Explicit results documented from the deployment include elimination of paper forms for the scoped products, reduction of everyday banking documents from 44 to 26 and process steps from 25 to 13, generation of approximately 1.4 million digital documents by December 2016, an overall frontline efficiency improvement of about 40 percent and an 80 percent improvement in the audit process. Error categories such as scanning dropped by 92 percent and missing files fell by 66 percent, and frontline staff time savings were reported between 15 and 30 minutes per day for roughly 2,000 sales staff.
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BMO Capital Markets | Banking and Financial Services | 2800 | $364M | Canada | OneSpan | OneSpan eSignLive | Digital Signing | 2016 | n/a |
In 2016, BMO Capital Markets integrated OneSpan eSignLive as the Digital Signing component of an enterprisewide eForms and eSignature shared services platform. The work was part of a broader enterprise initiative that kicked off in December 2015 and reached national rollout across BMO retail branches between October and December 2016, with OneSpan eSignLive functioning as the primary eSignature engine for account opening and onboarding workflows.
The implementation used a modular architecture that combined OneSpan eSignLive with Quadient eForms capabilities, including an eForm Engine, Doc Rules Engine, eSig Integration Services, orchestration services, document storage, and document tracking microservices. BMO deployed Inspire Interactive and Inspire Designer to allow nontechnical product and process owners to build, rationalize, and update dynamic eForm templates, and to promote templates into production through an automated, auditable approval workflow that required legal, compliance, audit, marketing, business, and IT signoffs.
OneSpan eSignLive was integrated into end to end onboarding flows to capture customer information, validate identity, generate digital account opening documents, obtain electronic signatures, and trigger downstream provisioning such as account opening, online banking enrollment, and card issuance. The deployment was channel aware and designed for reuse across lines of business, with explicit extension into commercial banking, wealth management, and capital markets noted as subsequent phases.
Governance and rollout relied on a cross functional core team and an extended contributor base, the formation of Digital VIPs among frontline staff to drive adoption, and a fit for purpose Agile approach that combined iterative delivery practices with staged governance reviews. An automated template approval and promotion process and standardized workflows increased auditability and reduced manual intervention in document maintenance and change control.
The OneSpan eSignLive enabled platform supported a paperless onboarding experience and delivered documented operational changes in 2016, including a reduction in the number of forms used in the account opening process from 44 to 26 and a reduction in process steps from 25 to 13. The program enabled smartphone account opening in under eight minutes, delivered up to an 80 percent reduction in certain error categories, approximately a 40 percent increase in onboarding process efficiency, and an 80 percent improvement in the audit process.
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CIBC Private Wealth Management US | Banking and Financial Services | 800 | $300M | United States | OneSpan | OneSpan eSignLive | Digital Signing | 2022 | n/a |
In 2022, CIBC Private Wealth Management US implemented OneSpan eSignLive to support Digital Signing across its client service operations. The deployment focused on Client Service Associates in Boston, MA who used OneSpan eSignLive to send documents electronically as part of account opening and closing workflows.
OneSpan eSignLive was configured to provide electronic signature transmission, signature status tracking, document routing, and audit trail capabilities that align with Digital Signing use cases. The implementation supported document preparation and envelope sending, capture of signed documents into team folders, and status tracking tied to Excel trackers used by client service staff.
Operational workflows placed OneSpan eSignLive within existing ORS ticket driven processes and Trust Desk account creation activities, with ORS tickets from Relationship Managers triggering the gathering and assembly of required documents prior to electronic signature dispatch. Governance and process controls were maintained through required checklists for account documentation, procedures for cash disbursements and statement or tax information requests, and enforcement of branch and company policies, with OneSpan eSignLive serving as the signing layer within those controls.
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OneMain Financial | Banking and Financial Services | 9100 | $4.3B | United States | OneSpan | OneSpan eSignLive | Digital Signing | 2014 | n/a |
In 2014, OneMain Financial implemented OneSpan eSignLive for Digital Signing. The initiative began after OneMain planned an in house build, but a market evaluation narrowed the options to two vendors and led to the selection of OneSpan eSignLive based on advanced capabilities and vendor stability. Legal, compliance and IT mandated that loan documentation remain on premises so the company could retain control of every transaction, and the on premises deployment option in OneSpan eSignLive met that requirement.
OneSpan eSignLive was configured to provide a white labeled customer experience while delivering on premises document custody and enterprise security controls. The implementation focused on electronic signature capture, authentication controls and audit trail capabilities consistent with Digital Signing platforms. Configuration work concentrated on templates, process orchestration and customer facing signing flows tied to loan document execution.
Operational scope centered on loan documentation and customer execution pathways, with governance and retention controls administered by legal, compliance and IT. The deployment model preserved custody of executed loan documents on premises and enabled the business to present a branded signing experience for customers. Vendor selection reduced the timeline risk associated with building an in house solution, since market capabilities offered production ready functionality that would have taken years to replicate internally.
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Royal Bank of Canada | Banking and Financial Services | 96628 | $48.6B | Canada | OneSpan | OneSpan eSignLive | Digital Signing | 2014 | n/a |
In 2014 Royal Bank of Canada implemented OneSpan eSignLive as its Digital Signing platform to support electronic contracting and signature capture across business workflows. OneSpan eSignLive is noted to power e-contracting processes for large public sector and commercial customers, and the 2014 deployment at Royal Bank of Canada aligned the bank with that enterprise-grade e-signature footprint.
The deployment emphasized core Digital Signing capabilities, including configurable signing workflows, document templates and assembly, audit trail and tamper-evident evidence, role-based access controls, and multi-factor authentication options. Configuration work focused on embedding signing sessions into existing contract lifecycle procedures, standardizing document templates, and enforcing sequential and parallel approval flows consistent with contract governance.
Integrations were implemented using platform APIs to connect e-signature flows with enterprise document repositories, contract management and workflow systems, and identity and access management services. Operational coverage targeted contract origination, legal review, compliance verification, and downstream operations, enabling those business functions to submit, track, and complete signature transactions within the OneSpan eSignLive environment.
Governance and rollout centered on centralized control of signature policies, auditability for regulatory compliance, and role-based approval matrices to reflect legal and compliance requirements. The OneSpan eSignLive implementation at Royal Bank of Canada established an auditable, enterprise Digital Signing capability for contract execution and record retention without asserting specific performance metrics or cost outcomes.
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Banking and Financial Services | 1200 | $80M | Canada | OneSpan | OneSpan eSignLive | Digital Signing | 2015 | n/a |
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Government | 100000 | $230.0B | United States | OneSpan | OneSpan eSignLive | Digital Signing | 2018 | n/a |
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Buyer Intent: Companies Evaluating OneSpan eSignLive
- Modern Aviation, a United States based Transportation organization with 210 Employees
- Energy Insulation Conservation, a United States based Construction and Real Estate company with 15 Employees
- Borderlesshr, a Canada based Professional Services organization with 35 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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