List of Onicon Customers
Moscow, 101000,
Russia
Since 2010, our global team of researchers has been studying Onicon customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Onicon for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Onicon for Chatbots and Conversational AI include: Emermed, a Russia based Retail organisation with 10 employees and revenues of $721.0 million, Xalq Bank, a Azerbaijan based Banking and Financial Services organisation with 753 employees and revenues of $300.0 million, MCA LOGISTICS, a United States based Transportation organisation with 300 employees and revenues of $90.0 million, Eksten Medikal, a Russia based Distribution organisation with 100 employees and revenues of $39.0 million, Piter Vtormet, a Russia based Professional Services organisation with 43 employees and revenues of $27.0 million and many others.
Contact us if you need a completed and verified list of companies using Onicon, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Onicon customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aegis Building Prefab Corp | Construction and Real Estate | 5 | $1M | Canada | Onicon | Onicon | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Aegis Building Prefab Corp implemented Onicon on its public website as a customer-facing conversational interface. Aegis Building Prefab Corp uses Onicon in the Chatbots and Conversational AI category to route customer and prospect queries toward sales and service workflows on the site.
The deployment is a web-embedded chat widget backed by Onicon's conversational engine, configured with intent classification, scripted conversational flows, and an FAQ knowledge base typical of Chatbots and Conversational AI implementations. Configuration and content updates are managed through Onicon's administrative console, with dialogue trees and message templates tuned to construction and prefab product inquiries, and form capture elements added to collect contact details for follow up. Governance is light weight, administered by a small internal team, and the implementation scope is limited to the corporate website for inbound customer engagement and lead capture.
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Aizorel | Retail | 10 | $1M | Russia | Onicon | Onicon | Chatbots and Conversational AI | 2014 | n/a |
In 2014, Aizorel deployed Onicon, a Chatbots and Conversational AI application, on its public website. The Onicon implementation provides an embedded web chat widget to handle customer inquiries, product guidance, and basic order assistance, aligning the Chatbots and Conversational AI application with front line customer service and online sales support.
Configuration focused on conversational flows, FAQ automation, and session routing to human staff for complex queries, consistent with typical Chatbots and Conversational AI capabilities. Operational ownership is assigned to retail operations and customer service personnel at Aizorel, who monitor conversations and maintain content via the Onicon administration interface, and the deployment is limited to the company website with no other system integrations explicitly stated.
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Alfa | Distribution | 10 | $1M | Russia | Onicon | Onicon | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Alfa implemented Onicon on its public website, deploying Onicon as the customer facing conversational interface. The deployment is aligned with the Chatbots and Conversational AI application category and is visible on Alfa’s website.
Configuration emphasized a web chat widget, intent classification, scripted dialogue flows and FAQ automation consistent with Chatbots and Conversational AI capabilities. Operational scope covers online inquiry handling and customer support for Alfa’s distribution business, with centralized administration and a lightweight footprint appropriate for a 10 employee organization.
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Avalon | Distribution | 10 | $1M | Russia | Onicon | Onicon | Chatbots and Conversational AI | 2017 | n/a |
In 2017, Avalon implemented Onicon on its website, deploying Onicon as a Chatbots and Conversational AI solution to manage customer interactions for its distribution business in Russia. The implementation is a web-embedded conversational interface that provides intent recognition, scripted dialogue flows, FAQ automation, and session handling to present automated responses directly on avalon-med.ru.
Configuration was centered on conversational modules for customer support and lead capture, with Avalon staff responsible for maintaining dialogue content and updating flows to reflect product and service information. The deployment is scoped to the customer-facing website and aligns the Onicon Chatbots and Conversational AI application to sales and support functions within the 10 employee organization, without integration to other enterprise systems described in the source.
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Chishmyenergoservis | Utilities | 107 | $2M | Russia | Onicon | Onicon | Chatbots and Conversational AI | 2015 | n/a |
In 2015, Chishmyenergoservis deployed Onicon on its corporate website. Onicon provides Chatbots and Conversational AI capabilities to handle customer inquiries, guided troubleshooting, frequently asked questions, and basic contact capture in a utilities context. Chishmyenergoservis Onicon Chatbots and Conversational AI supports customer service and billing interactions on the public site.
The implementation is realized as a web embedded conversational widget that surfaces scripted dialog flows and intent recognition typical of Chatbots and Conversational AI products, with configuration managed through the Onicon application interface. Operational coverage is focused on customer facing workflows for the utility, including communications and service desk processes, with governance organized around content updates and flow maintenance by internal teams. The deployment is visible on the company website and serves as the primary digital conversational channel for external customer engagement.
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Distribution | 10 | $1M | Russia | Onicon | Onicon | Chatbots and Conversational AI | 2015 | n/a |
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Retail | 10 | $1M | Russia | Onicon | Onicon | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $10M | Russia | Onicon | Onicon | Chatbots and Conversational AI | 2021 | n/a |
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Utilities | 160 | $2M | Russia | Onicon | Onicon | Chatbots and Conversational AI | 2015 | n/a |
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Distribution | 100 | $39M | Russia | Onicon | Onicon | Chatbots and Conversational AI | 2019 | n/a |
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Buyer Intent: Companies Evaluating Onicon
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