List of Onlim Chatbots Customers
Wien, 1020,
Austria
Since 2010, our global team of researchers has been studying Onlim Chatbots customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Onlim Chatbots for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Onlim Chatbots for Chatbots and Conversational AI include: Netto Online, a Germany based Retail organisation with 84000 employees and revenues of $18.64 billion, Wien Energy, a Austria based Utilities organisation with 2185 employees and revenues of $1.68 billion, Thalia Bucher, a Germany based Retail organisation with 4000 employees and revenues of $1.31 billion, Ennepe-Ruhr-Kreis, a Germany based Government organisation with 1200 employees and revenues of $876.0 million, Stadtwerke Karlsruhe, a Germany based Utilities organisation with 1122 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using Onlim Chatbots, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Onlim Chatbots customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ennepe-Ruhr-Kreis | Government | 1200 | $876M | Germany | Onlim | Onlim Chatbots | Chatbots and Conversational AI | 2024 | n/a | In 2024, Ennepe-Ruhr-Kreis deployed Onlim Chatbots on its public website to introduce Chatbots and Conversational AI capabilities for citizen-facing services. The implementation uses the Onlim Chatbots application as a cloud-hosted conversational engine surfaced via a web-embedded widget, providing a direct front door for public inquiries and self-service information on the municipal website. The deployment includes core chatbot capabilities typical for the category such as intent classification, FAQ automation, multi-turn dialogue handling, knowledge base driven responses, and an escalation pathway to human agents for complex cases. Operational coverage is explicitly website-focused, serving digital front office and citizen services workflows across municipal departments, with centralized content governance and editorial controls owned by communications and digital services stakeholders. Analytics and conversational logging are configured to support query trend analysis and ongoing response tuning, with rollout governance oriented around content approval and dialogue versioning rather than system integration work. | |
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Fairenergie | Utilities | 76 | $372M | Germany | Onlim | Onlim Chatbots | Chatbots and Conversational AI | 2021 | n/a | In 2021, Fairenergie deployed Onlim Chatbots on its public website to introduce conversational self-service for retail energy customers. The Onlim Chatbots implementation is categorized under Chatbots and Conversational AI and is focused on web-based customer engagement and automated inquiry handling. The deployment uses Onlim Chatbots as a web-embedded conversational interface, leveraging natural language understanding, intent classification, dialog management and FAQ automation capabilities common to Chatbots and Conversational AI solutions. Operational coverage is the customer-facing website, with direct impact on customer service and digital engagement functions, and governance centered on conversational content authoring and Q&A maintenance by customer service and marketing stakeholders. The implementation narrative emphasizes front-end conversational configuration and content management, no backend system integrations were specified in the source. | |
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Jochen Schweizer Arena | Leisure and Hospitality | 15 | $1M | Germany | Onlim | Onlim Chatbots | Chatbots and Conversational AI | 2020 | n/a | In 2020, Jochen Schweizer Arena implemented Onlim Chatbots on its website. The deployment uses Onlim Chatbots as a Chatbots and Conversational AI solution to handle visitor inquiries and support online booking flows for the leisure and hospitality venue. Onlim Chatbots was configured to provide conversational FAQ automation, intent recognition and session management, and scripted booking assistance consistent with Chatbots and Conversational AI functional patterns. The implementation emphasizes web-based conversational UI embedded in the site, with configurable dialogue trees and fallback escalation prompts to human agents when required. Operational coverage focuses on front-of-house customer service and online reservation intake, integrating the chatbot widget into the public website and routing complex inquiries to staff through existing contact channels. Governance centered on conversational content management and iterative script updates, with handoff procedures defined for agents to take over conversations originating from Onlim Chatbots. | |
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Construction and Real Estate | 220 | $25M | Germany | Onlim | Onlim Chatbots | Chatbots and Conversational AI | 2020 | n/a |
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Government | 1650 | $317M | Germany | Onlim | Onlim Chatbots | Chatbots and Conversational AI | 2025 | n/a |
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Utilities | 80 | $57M | Germany | Onlim | Onlim Chatbots | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 84000 | $18.6B | Germany | Onlim | Onlim Chatbots | Chatbots and Conversational AI | 2024 | n/a |
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Professional Services | 30 | $3M | Austria | Onlim | Onlim Chatbots | Chatbots and Conversational AI | 2016 | n/a |
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Professional Services | 15 | $2M | Germany | Onlim | Onlim Chatbots | Chatbots and Conversational AI | 2020 | n/a |
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Utilities | 260 | $59M | Germany | Onlim | Onlim Chatbots | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Onlim Chatbots
- Idealab, a United States based Automotive organization with 650 Employees
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