List of OnShift Engage Customers
Cleveland, 44115, OH,
United States
Since 2010, our global team of researchers has been studying OnShift Engage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OnShift Engage for Employee Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OnShift Engage for Employee Engagement include: Ciena Healthcare, a United States based Healthcare organisation with 1400 employees and revenues of $500.0 million, Belmont Village Senior Living, a United States based Leisure and Hospitality organisation with 4000 employees and revenues of $300.0 million, SavaSeniorCare, a United States based Healthcare organisation with 2500 employees and revenues of $300.0 million, Oaks Senior Living, a United States based Professional Services organisation with 66 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using OnShift Engage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OnShift Engage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Belmont Village Senior Living | Leisure and Hospitality | 4000 | $300M | United States | OnShift | OnShift Engage | Employee Engagement | 2020 | n/a |
In 2020 Belmont Village Senior Living deployed OnShift Engage under the Employee Engagement category to centralize employee surveys, communications, and rewards across its U.S. communities. The deployment was positioned as an HR and workforce management initiative to improve scheduling visibility and frontline employee support during the COVID-19 pandemic.
OnShift Engage was implemented to deliver core engagement capabilities, including employee surveys, targeted communications, and rewards management, while enabling automated shift workflows that supported over 10K auto approved shifts reported during the rollout. The implementation was executed alongside OnShift Wallet to pair engagement and rewards features with wallet based access to earned wages.
Operational coverage spanned Belmont Village U.S. communities, aligning HR, scheduling, and frontline care operations under a common engagement and workforce management workflow. Governance emphasized coordinated communications and survey cadence driven by HR, and configuration of automated shift approval rules to reduce administrative burden at site level.
OnShift reported measurable outcomes from the program, including more than 10,000 auto approved shifts, 580,000 dollars accessed via OnShift Wallet, 85 percent of employees reporting they felt supported, and a 77 percent employee satisfaction rating, reflecting adoption of OnShift Engage and the wallet enabled engagement model.
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Ciena Healthcare | Healthcare | 1400 | $500M | United States | OnShift | OnShift Engage | Employee Engagement | 2024 | n/a |
Ciena Healthcare implemented OnShift Engage in 2024 to centralize employee feedback and mobile engagement across its national network of more than 80 skilled nursing, rehabilitation, sub-acute and assisted living facilities. The deployment targeted workforce and communication workflows for a 1,400 employee organization, using OnShift Engage as its Employee Engagement platform alongside OnShift Schedule for workforce management.
OnShift Engage Employee Engagement Software was configured to support frequent anonymous surveys, in-app messaging, and mobile access to schedules, enabling employees to request PTO, pick up shifts, and view coworkers on upcoming assignments. The overall implementation leveraged OnShift Schedule capabilities for auto-approval of shift requests when employees were not at risk of overtime, scheduling templates to control overtime exposure, and reporting to monitor shift level and unit level workforce utilization.
Operational coverage extended across schedulers, supervisors, payroll and HR teams at community and corporate levels, providing workforce data by shift, unit, community and organizationwide views to improve transparency. The rollout used OnShift University on-demand training and OnShift customer success support, with regular calls and direct access to support technicians to accelerate scheduler onboarding and mobile adoption.
Governance changes included automated approval rules, template driven scheduling to reduce overtime risk, and a cadence of pulse surveys to capture employee sentiment via OnShift Engage. The documented results from the deployment include 28,000 plus scheduler hours saved in a year, $427,000 in annual administrative cost savings, a 73 percent decrease in agency hours companywide, a 32 percent decrease in monthly overtime percentage at a community, a 15 percent increase in employee shift requests, 162,000 surveys sent in a year, and more than 31,000 shift requests auto-approved.
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Oaks Senior Living | Professional Services | 66 | $7M | United States | OnShift | OnShift Engage | Employee Engagement | 2018 | n/a |
In 2018, Oaks Senior Living implemented OnShift Engage as its Employee Engagement solution to support HR and frontline staff communication across its U.S. communities. The deployment positioned OnShift Engage at the center of Oaks Senior Living HR engagement initiatives, linking pulse feedback, messaging, and recognition workflows to retention objectives.
The implementation configured core functional modules including pulse surveys, internal messaging, and rewards, enabling recurring employee sentiment collection, targeted communications, and recognition-driven incentives. OnShift Engage was used to create real-time feedback loops and centralized messaging channels for community managers and HR teams.
Operational governance was managed by Oaks Senior Living HR and community leadership, embedding OnShift Engage into standard employee engagement processes across its U.S. communities. OnShift reports improved staff satisfaction and reduced turnover after adoption, and Oaks used those engagement outcomes to sustain retention and communication programs.
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Healthcare | 2500 | $300M | United States | OnShift | OnShift Engage | Employee Engagement | 2021 | n/a |
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