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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of onWebChat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
32clicks.com Retail 10 $2M Malaysia onWebChat onWebChat Chatbots and Conversational AI 2023 n/a
In 2023, 32clicks.com implemented onWebChat on its public website. The deployment uses onWebChat as a Chatbots and Conversational AI solution to deliver customer-facing conversational flows and automated messaging for the retailer. Implementation is web-embedded, exposing the onWebChat widget across commerce and support pages to capture visitor intent and initiate guided conversations. Configuration centers on conversational flow design, web UI customization, session context tracking, and lead capture forms to support product inquiries and order support typical of small retail operations. Operational ownership is aligned to customer support and sales functions, with lightweight governance for message templates, escalation rules to human agents, and ongoing dialogue script updates managed by a compact team. The deployment architecture emphasizes a browser widget model integrated into the website front end and runtime orchestration of conversational sessions through the onWebChat service, consistent with Chatbots and Conversational AI implementations for small ecommerce businesses.
888 Tech Exchange Ventures Professional Services 15 $2M Philippines onWebChat onWebChat Chatbots and Conversational AI 2020 n/a
In 2020, 888 Tech Exchange Ventures deployed onWebChat as a customer facing chat solution on their public website. The onWebChat implementation is categorized as Chatbots and Conversational AI and was embedded as the primary web chat widget to handle visitor interactions and initial inquiries. Configuration emphasized conversational UI, scripted FAQ automation, lead capture forms, session logging and agent handoff capabilities consistent with Chatbots and Conversational AI deployments. The implementation was delivered as a SaaS embedded web widget with lightweight front end JavaScript on the corporate site and back end runtime hosted off site. Operational scope focuses on web and client engagement functions for the Philippines based professional services firm, with day to day ownership aligned to web operations or client services for chat management and response workflows. Governance centered on bot script configuration and escalation thresholds, enabling standard conversational workflows and analytics instrumentation within onWebChat.
A Giromundo Professional Services 36 $3M Portugal onWebChat onWebChat Chatbots and Conversational AI 2019 n/a
In 2019, A Giromundo implemented onWebChat on its website. onWebChat is a Chatbots and Conversational AI solution deployed as an embedded web chat widget to enable real time visitor engagement through automated conversational flows and scripted FAQ handling. The implementation is scoped to the public website and configured for conversational UI, lead capture forms, session logging, and initial support triage, with ongoing management by digital marketing and operations. This implementation positions A Giromundo onWebChat within the Chatbots and Conversational AI category for website customer engagement, and it emphasizes web channel orchestration and agent handoff capabilities while avoiding any assumption of backend system integrations.
Education 3 $1M Canada onWebChat onWebChat Chatbots and Conversational AI 2019 n/a
Construction and Real Estate 10 $1M Canada onWebChat onWebChat Chatbots and Conversational AI 2022 n/a
Professional Services 28 $2M United States onWebChat onWebChat Chatbots and Conversational AI 2023 n/a
Manufacturing 150 $165M Singapore onWebChat onWebChat Chatbots and Conversational AI 2020 n/a
Manufacturing 10 $1M United States onWebChat onWebChat Chatbots and Conversational AI 2020 n/a
Construction and Real Estate 10 $1M United States onWebChat onWebChat Chatbots and Conversational AI 2020 n/a
Manufacturing 10 $1M United States onWebChat onWebChat Chatbots and Conversational AI 2019 n/a
Showing 1 to 10 of 142 entries

Buyer Intent: Companies Evaluating onWebChat

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FAQ - APPS RUN THE WORLD onWebChat Coverage

onWebChat is a Chatbots and Conversational AI solution from onWebChat.

Companies worldwide use onWebChat, from small firms to large enterprises across 21+ industries.

Organizations such as Skipton Building Society, Oklahoma Department of Corrections, AdvanIDe, Cindacta Ii Brazil and One Network Enterprises are recorded users of onWebChat for Chatbots and Conversational AI.

Companies using onWebChat are most concentrated in Banking and Financial Services, Government and Manufacturing, with adoption spanning over 21 industries.

Companies using onWebChat are most concentrated in United Kingdom, United States and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of onWebChat across Americas, EMEA, and APAC.

Companies using onWebChat range from small businesses with 0-100 employees - 83.8%, to mid-sized firms with 101-1,000 employees - 14.08%, large organizations with 1,001-10,000 employees - 2.11%, and global enterprises with 10,000+ employees - 0%.

Customers of onWebChat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified onWebChat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.