List of OpenText Content Intelligence Customers
Waterloo, N2L 0A1, ON,
Canada
Since 2010, our global team of researchers has been studying OpenText Content Intelligence customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText Content Intelligence for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText Content Intelligence for Content Management include: Bruce Power, a Canada based Utilities organisation with 4200 employees and revenues of $1.40 billion, Alberta Motor Association, a Canada based Insurance organisation with 1777 employees and revenues of $225.0 million, RES, a United Kingdom based Utilities organisation with 420 employees and revenues of $82.0 million, Rosenthal & Rosenthal Inc, a United States based Banking and Financial Services organisation with 180 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenText Content Intelligence, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The OpenText Content Intelligence customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alberta Motor Association | Insurance | 1777 | $225M | Canada | OpenText | OpenText Content Intelligence | Content Management | 2018 | n/a |
In 2018, Alberta Motor Association deployed OpenText Content Intelligence as a core component of its Content Management program. The implementation was executed alongside OpenText Content Suite Platform, OpenText Brava! for Content Suite, and OpenText WebReports to establish a unified enterprise content platform.
The deployment configured content repository services, metadata management, and full text search to support document capture and lifecycle workflows. OpenText Brava! for Content Suite was used to provide secure document viewing and redaction, while OpenText WebReports was configured for operational reporting and audit visibility. OpenText Content Intelligence was instrumented to provide content analytics and automated classification consistent with Content Management functional workflows.
Operational coverage emphasized insurance and membership document workflows, including claims correspondence, membership administration, and policy documentation across Alberta Motor Association operations in Canada. The implementation integrated content-centric workflows into line-of-business processes to centralize document storage, indexing, and retrieval for corporate and back-office functions.
Governance was established through information lifecycle policies, role-based access controls, retention and disposition configuration, and audit trail instrumentation within the Content Suite Platform. Workflow orchestration and records management controls were implemented to standardize approvals, compliance logging, and document disposition consistent with enterprise Content Management practices.
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Bruce Power | Utilities | 4200 | $1.4B | Canada | OpenText | OpenText Content Intelligence | Content Management | 2020 | n/a |
In 2020, Bruce Power implemented OpenText Content Intelligence as a core component of its Content Management program. The rollout included OpenText Content Server, OpenText Content Suite, OpenText Brava!, and OpenText WebReports to assemble a unified content platform supporting document handling and records governance.
OpenText Content Intelligence was configured to deliver content ingestion, metadata extraction, automated indexing, and enterprise search across managed document stores. OpenText Brava! provided secure document viewing and redaction capabilities, while WebReports was used to generate operational reports and audit trails tied to content actions.
The architecture focused on content lifecycle orchestration, combining repository services from OpenText Content Server and Content Suite with Content Intelligence analytics and Brava! rendering. Implementation design emphasized classification, retention orchestration, and role based access controls to enforce governance across managed content.
Governance and workflow changes centered on centralized classification policies, retention schedules, and reporting workflows surfaced through OpenText WebReports. The deployment reflects a standard Content Management topology with OpenText Content Intelligence orchestrating indexing and analytics, Content Server and Content Suite providing storage and recordkeeping, and Brava! and WebReports handling viewing and compliance reporting.
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RES | Utilities | 420 | $82M | United Kingdom | OpenText | OpenText Content Intelligence | Content Management | 2018 | n/a |
In 2018, RES implemented OpenText Content Intelligence to consolidate document management and standardize access to group policies and project documentation across a distributed global workforce. The initiative targeted the Content Management needs of engineering and corporate teams, addressing reliance on aging custom code and the requirement to handle complex content types including CAD drawings and corporate email archives.
The implementation used OpenText Content Intelligence as the analytics and classification layer, combined with OpenText Content Server and OpenText Content Suite as the core repository and document services, OpenText ActiveView for high fidelity CAD viewing, OpenText ECM Everywhere for remote and mobile access, and OpenText WebReports for operational reporting. Configuration emphasized automated ingestion and metadata enrichment for heterogeneous content types, full text indexing and search, controlled check in and check out, and repository-level versioning to support collaborative editing on project artifacts.
Deployment architecture was organized around a centralized content repository accessible to distributed users via ECM Everywhere and web interfaces, while Content Intelligence provided automated classification and extraction to normalize CAD files and email content for project-centric access. The implementation included capture and digitization workflows to bring paper-reliant departments into the repository, and connector patterns were established to ingest engineering drawings and email stores into the Content Management platform.
Governance workstreams formalized document lifecycle policies, role based access controls, metadata taxonomies aligned to group policies, and project based folder structures to enforce consistent document handling. Rollout was executed as phased departmental onboarding to align process changes with repository configuration and reporting, with WebReports used to validate adoption and adherence to the new Content Management controls.
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Banking and Financial Services | 180 | $80M | United States | OpenText | OpenText Content Intelligence | Content Management | 2023 | n/a |
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