List of OpenText ECMS Customers
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Since 2010, our global team of researchers has been studying OpenText ECMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText ECMS for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText ECMS for Enterprise Content Management include: Air France-KLM, a France based Transportation organisation with 78399 employees and revenues of $36.48 billion, Dairy Farmers of America, a United States based Consumer Packaged Goods organisation with 19000 employees and revenues of $24.50 billion, Alliander, a Netherlands based Utilities organisation with 5991 employees and revenues of $2.33 billion and many others.
Contact us if you need a completed and verified list of companies using OpenText ECMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenText ECMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Air France-KLM | Transportation | 78399 | $36.5B | France | OpenText | OpenText ECMS | Enterprise Content Management | 2002 | n/a |
In 2002 Air France-KLM deployed Documentum. Air France-KLM uses OpenText ECMS as its Enterprise Content Management application to create a single source of truth for engineering and maintenance documentation across Europe, supporting roughly 15,000 users and centering on maintenance and engineering business functions.
OpenText ECMS has been configured to centralize technical manuals, maintenance records, and controlled documents, with implemented capabilities for document indexing, version control, classification, and lifecycle governance. The configuration emphasizes controlled authoring and search optimization to accelerate document retrieval and support regulatory compliance processes within maintenance operations.
The environment is expanding with OpenText Extended ECM Documentum for SAP integration to surface maintenance content inside SAP, linking ECM records to maintenance transactions and operational work orders. This integration is intended to provide contextually relevant maintenance documentation to technicians and planners by surfacing ECM content in SAP-driven maintenance workflows, spanning engineering and maintenance departments across Europe.
Governance is organized around centralized content policies and role based access controls to maintain auditability and compliance across the user base. Reported outcomes include improved document retrieval speed and strengthened regulatory compliance for approximately 15,000 users.
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Alliander | Utilities | 5991 | $2.3B | Netherlands | OpenText | OpenText ECMS | Enterprise Content Management | 2017 | Delaware |
In 2017, Alliander deployed OpenText ECMS to streamline procurement and supplier document access across its Netherlands operations. OpenText ECMS was implemented as the Enterprise Content Management platform to bring supplier and order documents into procurement workflows and to provide purchasing teams with faster, more transparent access to content.
The implementation centered on OpenText Extended ECM for SAP, configured to surface documents in-context within SAP procurement processes. Functional configuration included repository services, document linking to purchase orders and supplier records, and role-based access controls to align document visibility with purchasing roles and approvals.
The project was delivered with implementation partner Delaware and explicitly integrated Extended ECM for SAP with Alliander's SAP procurement landscape, enabling content to be managed alongside transactional procurement activities. Operational coverage focused on procurement and purchasing teams in the Netherlands, and the solution connected supplier documentation directly to SAP transactions to reduce document-related risk in supplier management and order processing.
Governance workstreams accompanied the rollout, establishing content lifecycle controls and access governance to maintain document integrity within SAP workflows. Outcomes stated by project stakeholders included faster access for purchasing teams and reduced document-related risk, with the OpenText ECMS deployment positioned as the core Enterprise Content Management layer for procurement content.
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Dairy Farmers of America | Consumer Packaged Goods | 19000 | $24.5B | United States | OpenText | OpenText ECMS | Enterprise Content Management | 2014 | OpenText |
In 2014, Dairy Farmers of America implemented OpenText ECMS as its Enterprise Content Management solution to digitize milk-manifest workflows and back-office document handling across North America. The initial deployment focused on capture of transportation manifests and integration with financial document flows to support payment processing within supply chain operations.
The implementation uses OpenText Extended ECM with OpenText capture and archive for SAP, deploying capture, metadata extraction, SAP-linked archival, and document lifecycle controls. OpenText ECMS was configured to attach captured manifests to SAP transactions and to automate document routing required for accounts payable and settlement processes.
OpenText ECMS integrates directly with SAP to surface captured documents inside SAP transactional records and to coordinate back-office payment workflows. The solution was provisioned into the OpenText Private Cloud after the on-premise rollout, and OpenText acted as the implementation partner for the cloud migration to improve availability and to enable additional solution development.
Rollout and governance spanned North America operations, aligning operations, logistics, and finance teams to standardize capture, approvals, and archival policies. Dairy Farmers of America reports converting over 50% of manifests to digital and achieving about 10x greater platform reliability following the OpenText ECMS implementation and subsequent migration to the OpenText Private Cloud.
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