List of Optimiser Shop Suite Customers
London, SW8 1UQ,
United Kingdom
Since 2010, our global team of researchers has been studying Optimiser Shop Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Optimiser Shop Suite for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Optimiser Shop Suite for Reservation and Booking Management include: YOTEL, a United Kingdom based Leisure and Hospitality organisation with 800 employees and revenues of $500.0 million, Fox Harb'r Resort, a Canada based Leisure and Hospitality organisation with 200 employees and revenues of $25.0 million, Institute of Travel Management United Kingdom, a United Kingdom based Non Profit organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Optimiser Shop Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Optimiser Shop Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Fox Harb'r Resort | Leisure and Hospitality | 200 | $25M | Canada | Optimiser | Optimiser Shop Suite | Reservation and Booking Management | 2022 | n/a | In 2022, Fox Harb'r Resort implemented Optimiser Shop Suite as its Reservation and Booking Management platform. Vendor materials and a customer testimonial identify Fox Harb'r Resort as a named Optimiser customer in Canada, indicating use of Optimiser to run key hospitality and resort operations and consolidation of multiple business functions onto a single platform. The deployment of Optimiser Shop Suite focused on core reservation and booking capabilities common to the Reservation and Booking Management category, including centralized reservation lifecycle management, availability and inventory controls, rate and yield rule configuration, group and event booking workflows, and guest profile management. Configuration emphasis in the implementation appears to prioritize unified booking workflows and operational simplicity to support front-of-house and back-office reservation processes. Operational coverage spans resort hospitality functions, with the application supporting reservations, front desk booking operations, and other guest-facing and booking-related business functions across Fox Harb'r Resort in Canada. The implementation narrative does not enumerate external system integrations, instead highlighting consolidation of multiple business functions onto Optimiser Shop Suite as the primary operational intent. Governance and rollout details in the testimonial emphasize consolidating operations on a single platform and simplifying workflows, enabling Fox Harb'r Resort to operate multiple business functions from Optimiser Shop Suite. Outcomes described in vendor materials include improved operational simplicity and an enhanced ability to run core hospitality and resort booking activities from one system. | |
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Institute of Travel Management United Kingdom | Non Profit | 10 | $1M | United Kingdom | Optimiser | Optimiser Shop Suite | Reservation and Booking Management | 2023 | n/a | In 2023, the Institute of Travel Management United Kingdom implemented Optimiser Shop Suite to centralise membership and event management workflows. The Optimiser Shop Suite was deployed as a Reservation and Booking Management solution to manage membership, event registration and payments, and to centralise member communications for membership and events operations in the United Kingdom. The implementation configured membership and events functional modules to support automated registrations and payment processing, online booking and reservation workflows, event delegate management and QR enabled delegate tracking. Optimiser Shop Suite was used to instrument event registration forms, payment capture flows and attendee check in processes, and to surface event analytics from registration and delegate data. Operational coverage focused on the membership and events business functions, consolidating communications and delegate coordination across the organisation in the United Kingdom. The deployment brought membership administration, event registration, payments and delegate tracking into a unified booking and reservation workflow, reducing manual routing between teams and centralising attendee records. Governance and process changes included centralising member communications and event delegate management under the Optimiser Shop Suite platform, standardising registration and payment procedures and adopting QR enabled check in for onsite events. Reported outcomes included streamlined membership processes and centralised event management with online registrations, automated payments and improved event analytics. | |
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YOTEL | Leisure and Hospitality | 800 | $500M | United Kingdom | Optimiser | Optimiser Shop Suite | Reservation and Booking Management | 2024 | n/a | In 2024, YOTEL implemented Optimiser Shop Suite to centralise global sales, MICE and guest relationship data and to provide a single system of record for bookings and group sales workflows. The deployment targeted YOTEL’s hospitality operations across Sales, MICE and Operations teams, aligning CRM functions with reservation lifecycle activities under the Reservation and Booking Management category. Optimiser Shop Suite was configured as a CRM-led Reservation and Booking Management solution with explicit usage of reservation and booking management workflows, MICE event scheduling and guest relationship modules. Configuration emphasized sales pipeline orchestration, automated communications and scheduling capabilities to support booking confirmations, group-sales coordination and guest follow up. The implementation included a systems integration with Opera Cloud PMS to synchronize booking records and to support group-sales reconciliation and ROI tracking across properties. Governance focused on central data stewardship, standardised sales to operations handoffs and process controls for communications and scheduling. Outcomes reported in the case study include improved sales insight, automated communications and better coordination between Sales, MICE and Operations. |
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