List of OptiMonk Platform Customers
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Since 2010, our global team of researchers has been studying OptiMonk Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OptiMonk Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OptiMonk Platform for Customer Experience include: Full Copec Chile, a Chile based Oil, Gas and Chemicals organisation with 53827 employees and revenues of $19.91 billion, ALD Automotive Germany, a Germany based Automotive organisation with 475 employees and revenues of $975.0 million, Miles Morgan Travel United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 4500 employees and revenues of $600.0 million, Onlineprinters, a Germany based Manufacturing organisation with 1700 employees and revenues of $476.0 million, Verisure Italy, a Italy based Professional Services organisation with 3000 employees and revenues of $450.0 million and many others.
Contact us if you need a completed and verified list of companies using OptiMonk Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OptiMonk Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aavalabs | Consumer Packaged Goods | 25 | $5M | Finland | OptiMonk | OptiMonk Platform | Customer Experience | 2018 | n/a |
In 2018, Aavalabs implemented OptiMonk Platform on its public website to centralize on-site customer engagement. The OptiMonk Platform was deployed as a Customer Experience solution to deliver targeted on-site messaging, behavioral targeting, personalization and A/B testing, aligning the application with typical customer experience workflows for conversion and retention.
Deployment focused on site-level implementation, with tags and campaign scripts embedded in page templates to surface overlays and personalized content based on visitor behavior. Operational ownership rested with the marketing and e-commerce functions, which configured segmentation rules, creative variants and campaign schedules, and established governance for messaging cadence and audience targeting within OptiMonk Platform.
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ALD Automotive Germany | Automotive | 475 | $975M | Germany | OptiMonk | OptiMonk Platform | Customer Experience | 2022 | n/a |
In 2022, ALD Automotive Germany implemented OptiMonk Platform on its public website, deploying the OptiMonk Platform as a Customer Experience solution. The implementation uses the platform to deliver on-site messaging and personalization, leveraging campaign management, visitor segmentation, and on-page engagement capabilities that are standard for Customer Experience platforms.
Operational ownership is positioned with digital marketing and web teams, who configured OptiMonk Platform campaigns for lead capture, visitor segmentation, and onsite conversion workflows on the German site. Governance emphasized marketing-led campaign scheduling and data capture workflows aligned with applicable German privacy requirements, and the deployment was managed as a site-level integration point to the company website rather than as an enterprise back-end system.
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Alpha Lion | Consumer Packaged Goods | 35 | $3M | United States | OptiMonk | OptiMonk Platform | Customer Experience | 2025 | n/a |
In 2025 Alpha Lion implemented OptiMonk Platform as its Customer Experience solution on the public website. The OptiMonk Platform is deployed client side to drive session level personalization, on site messaging and campaign level targeting across product and promotional pages. The deployment scope focuses on marketing and direct to consumer e-commerce touchpoints, with configuration aimed at visitor segmentation and behavioral triggers.
Configuration centers on standard Customer Experience capabilities including rule based segmentation, triggered overlays, A/B testing, and onboard analytics to monitor campaign exposure. Internal marketing and e-commerce personnel manage templates, audience rules and staged testing workflows, with governance defined for content approval and QA prior to publishing. The implementation emphasizes lightweight web architecture and campaign orchestration rather than backend system integration.
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Aqua Design | Retail | 10 | $1M | United States | OptiMonk | OptiMonk Platform | Customer Experience | 2020 | n/a |
In 2020, Aqua Design implemented the OptiMonk Platform on its website as a Customer Experience solution. The deployment uses a site-embedded client-side snippet to deliver onsite messaging and personalization across the retailer's ecommerce pages, positioning OptiMonk Platform to handle campaign rendering, visitor segmentation, and real-time behavioral triggers.
Configuration concentrated on Customer Experience capabilities typical to the category, including on-site overlays and popups, visitor segmentation, behavioral targeting, A/B testing, and centralized campaign orchestration via the OptiMonk Platform console. Integrations are implemented at the web layer, aligning the OptiMonk Platform with the ecommerce front end and site analytics to feed targeting rules and audience segments. Operational ownership is centered in marketing and e-commerce, with content governance applied through staged rollouts, approval workflows, and test and validation cycles prior to full site publication.
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Bacio di Latte | Retail | 460 | $143M | Brazil | OptiMonk | OptiMonk Platform | Customer Experience | 2023 | n/a |
In 2023, Bacio di Latte implemented OptiMonk Platform to deliver targeted on‑site customer engagement on its public website. The OptiMonk Platform is used as a Customer Experience solution on the company website and is positioned to support online merchandising and digital marketing workflows for the Brazil‑based retail chain.
Deployment is focused on web channel instrumentation, with the OptiMonk Platform running campaign and personalization logic directly on the ecommerce pages. Functional capabilities in use align with Customer Experience expectations and include on‑site messaging and overlays, audience segmentation and behavioral targeting, campaign management and scheduling, and A/B test orchestration, together with web analytics event tracking to monitor engagement.
Operational ownership sits with ecommerce and digital marketing teams who manage campaign configuration, audience definitions, and content templates, while governance emphasizes campaign approval, frequency capping, and coordinated scheduling to protect brand experience. The implementation centers on the OptiMonk Platform on Bacio di Latte’s website, connecting Customer Experience tooling to core online selling and marketing functions without named third party integrations provided in the source.
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Healthcare | 90 | $11M | United States | OptiMonk | OptiMonk Platform | Customer Experience | 2016 | n/a |
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Retail | 19 | $4M | United States | OptiMonk | OptiMonk Platform | Customer Experience | 2022 | n/a |
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Healthcare | 25 | $3M | Ireland | OptiMonk | OptiMonk Platform | Customer Experience | 2020 | n/a |
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Leisure and Hospitality | 36 | $4M | United Arab Emirates | OptiMonk | OptiMonk Platform | Customer Experience | 2023 | n/a |
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Consumer Packaged Goods | 10 | $1M | United States | OptiMonk | OptiMonk Platform | Customer Experience | 2024 | n/a |
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