List of Oracle Banking Digital Experience Cloud Service Customers
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Since 2010, our global team of researchers has been studying Oracle Banking Digital Experience Cloud Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Banking Digital Experience Cloud Service for Digital Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Banking Digital Experience Cloud Service for Digital Banking include: Bandhan Bank, a India based Banking and Financial Services organisation with 69702 employees and revenues of $1.41 billion, Mashreq Bank, a United Arab Emirates based Banking and Financial Services organisation with 5400 employees and revenues of $1.01 billion, Waafi Bank, a Malaysia based Banking and Financial Services organisation with 21 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Banking Digital Experience Cloud Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Banking Digital Experience Cloud Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bandhan Bank | Banking and Financial Services | 69702 | $1.4B | India | Oracle | Oracle Banking Digital Experience Cloud Service | Digital Banking | 2022 | n/a | In 2022, Bandhan Bank implemented Oracle Banking Digital Experience Cloud Service together with Oracle FLEXCUBE as part of a coordinated program to modernize its Digital Banking channels. The initiative targeted retail internet and mobile banking experiences and wholesale channel touchpoints across India, with an explicit focus on accelerating loan origination and omnichannel customer access. The Oracle Banking Digital Experience Cloud Service deployment standardized front-end channel delivery for retail and SME customers, while Oracle FLEXCUBE provided the core banking integration point for account, payment, and loan processing workflows. Configurations emphasized retail internet banking, mobile banking user journeys, and loan origination workflow automation, aligning channel orchestration and product catalog services to core processing. Integrations were implemented between Oracle Banking Digital Experience Cloud Service and Oracle FLEXCUBE to enable end-to-end transaction flow and faster loan decisioning, with operational coverage spanning retail banking, small business lending, and wholesale origination functions. The deployment was executed across Bandhan Bank operations in India and supported omnichannel session continuity between mobile and internet banking interfaces. Governance and rollout were conducted as a two-year transformation program, sequencing channel launches and loan origination process updates to manage operational risk and adoption. The program completed with reported improvements in time-to-disbursement for small business loans and retail originations, and Oracle Banking Digital Experience Cloud Service continues to serve as Bandhan Bank’s retail internet and mobile banking platform. | |
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Mashreq Bank | Banking and Financial Services | 5400 | $1.0B | United Arab Emirates | Oracle | Oracle Banking Digital Experience Cloud Service | Digital Banking | 2023 | n/a | In 2023, Mashreq Bank deployed Oracle Banking Digital Experience Cloud Service as an extension of a multi-product Oracle deployment, reinforcing its Digital Banking platform to support international expansion and digital transaction banking. The implementation sits alongside existing Oracle modules including core banking, transaction banking, payments, trade finance and liquidity management, and is positioned to deliver digital-channel services across corporate and transaction banking functions. The Oracle Banking Digital Experience Cloud Service implementation was configured to provide digital-channel delivery and transactional workflows consistent with Digital Banking capabilities, including customer-facing digital delivery, transactional initiation and integration points into backend transaction-banking services. Configuration and module alignment focused on orchestrating front-end digital experiences with backend payment and trade finance workflows, while preserving centralized product and customer data references. This work was executed as part of Mashreq Bank's global modernization programme, with rollout and program governance coordinated across the broader Oracle stack to support the bank's MENA region expansion and cross-border transaction banking objectives. Operational scope emphasized digital transaction banking and international reach, with program governance and configuration standards applied across the integrated Oracle components to maintain consistent delivery across channels. | |
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Waafi Bank | Banking and Financial Services | 21 | $3M | Malaysia | Oracle | Oracle Banking Digital Experience Cloud Service | Digital Banking | 2022 | JMR Infotech | In 2022, Waafi Bank implemented Oracle Banking Digital Experience Cloud Service as part of a broader Oracle Cloud Infrastructure deployment to launch a Shariah compliant, digital only international Islamic bank. The implementation is classified in the Digital Banking category and was designed to provide an omnichannel customer engagement layer alongside core banking and analytics platforms. Waafi Bank deployed Oracle FLEXCUBE for core banking, Oracle Financial Services Analytical Applications OFSAA for analytics, and Oracle Banking Digital Experience Cloud Service as the omnichannel delivery and digital channel management tier. Configuration and functional work addressed channel orchestration, customer onboarding workflows, account servicing, and analytics dashboarding consistent with Digital Banking operational terminology. Oracle Banking Digital Experience Cloud Service was configured as the customer-facing front end, implementing channel APIs and UI templates to support retail Islamic banking workflows. All components were provisioned on Oracle Cloud Infrastructure, with Oracle FLEXCUBE, OFSAA and Oracle Banking Digital Experience Cloud Service co-located to minimize latency between transaction processing and analytics layers. Implementation partner JMR InfoTech delivered integration and implementation services in conjunction with Oracle Cloud Lift Services, covering infrastructure provisioning and integration of the digital channel layer. The operational coverage specified Labuan and Malaysia as the deployment footprint for the bank's international operations. Governance and rollout followed a coordinated cutover and go live program, with the environment going live in July 2022, and OBDX used as the bank's omnichannel delivery layer according to Oracle's customer case study. The program spanned core banking operations, analytics, and digital channels and established the systems and workflows required to operate the Shariah compliant, digital only bank. No additional cost, performance, or quantified outcome data was provided in the source materials. |
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