Bandhan Bank
Adventz Infinity 5 Floors 12-14 BN 5, Sector V Salt Lake City,
Kolkata, 700091,
India
Kolkata, 700091,
India
91 33 6609 0909
Banking and Financial Services
Bandhan Bank Technographics
Bandhan Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bandhan Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 69702 Bandhan Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bandhan Bank has purchased the following applications: SAP R/3 for ERP Financial in 2017, SAP HCM Benefits for Benefits Administration in 2018, Oracle Flexcube for Core Banking in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bandhan Bank is running and its propensity to invest more and deepen its relationship with SAP , Workline , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bandhan Bank revenues, which have grown to $1.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bandhan Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bandhan Bank Tech Stack and Enterprise Applications
Bandhan Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP R/3 | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Bandhan Bank implemented SAP R/3 as its ERP Financial application to centralize core finance and accounting capabilities. The engagement included configuration of global and organizational structure and work on a configuration server to prepare the SAP R/3 environment for FICO operations.
The implementation focused on SAP R/3 Financials and Accounting modules, with explicit configuration and customization of SAP FICO components. Workstreams included creation of cost elements, cost center accounting and profit center accounting, configuration of fiscal year variants and posting periods, field status variants and tolerance groups, and definition of document types and number ranges. The scope also covered retained earnings account setup, account group creation for vendors and customers with associated screen layouts, and configuration of asset accounting including asset classes, account determination, asset master screen layouts, number ranges and chart of depreciation.
Operational and data tasks were implemented using LSMW for mass upload of master data and transactional data, and the project included creation of various house banks and bank keys to support payment processing and bank account management within SAP R/3. Financial automation features configured in SAP R/3 included the Automatic Payment Program, Down Payment procedure, and Extended Withholding Tax, along with maintenance of the leading ledger and non leading ledger.
Project governance followed formal SAP project phases, with participation in Business Blueprint, Realization and Final Preparation phases. Post-go-live and handover activities included development of new reports to meet client requirements and ongoing support for general FICO functions, configuration changes and issue remediation for Bandhan Bank finance teams.
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Bandhan Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Benefits | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018 Bandhan Bank implemented SAP HCM Benefits in the Benefits Administration category. The rollout targeted core benefits and compensation administration for the bank, aligning benefits configuration and enrollment with the broader SAP HCM landscape used by the organization and covering the bank workforce of approximately 69,702 employees in India.
The implementation of SAP HCM Benefits focused on standard Benefits Administration capabilities, including benefits master data and plan configuration, eligibility rule definition and processing, benefits enrollment workflows, and employee self service for benefits selection. Configuration efforts emphasized rule-driven eligibility and plan mapping to support compensation and benefits workflows referenced in the bank's HR function.
Operational integration tied benefits processes to payroll management and HR master data feeds, ensuring that benefits eligibility and deductions flowed into payroll processes and that benefits records remained synchronized with employee records. The system supported HR, payroll, and compensation teams through role based access and transactional interfaces between benefits administration modules and core HR data.
Governance and process changes accompanied the deployment, with defined change control for eligibility rules, role based provisioning for benefits administrators and HR managers, and structured training for HR and payroll staff to operate SAP HCM Benefits. Rollout emphasized configuration governance and operational handoff to centralized HR operations to maintain benefits plan integrity and ongoing rule maintenance.
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2021 | 2021 |
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Bandhan Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Bandhan Bank implemented Oracle Flexcube alongside Oracle Banking Digital Experience to overhaul its Core Banking platform and expand digital services for retail and wholesale banking. The project targeted a broad operational footprint serving nearly 32 million customers through more than 6,250 banking outlets across 35 states and union territories, and encompassed Housing Finance, General Banking, Microcredit, and Emerging Enterprise Business operations within a two year delivery timeframe.
The implementation of Oracle Flexcube delivered modular capabilities including Oracle Payments, Retail Loan Originations, and Retail Internet and Mobile Banking, plus corporate banking modules to support domestic trade business. Functional coverage explicitly includes Group Loans, Housing Loans, Personal and Vehicle loans, Payments and Taxes, and a uniform approach to non performing asset processing across advance portfolios, with an integrated mid office loan workflow to support loan origination and processing continuity.
Oracle Flexcube was deployed as the bank core and was paired with Oracle Banking Digital Experience to create an omnichannel front end linking branch, banking unit, mobile, and online channels. The solution set includes payment services that enable straight through processing for domestic and cross border payments, and the digital stack is positioned as the front end and back end customer store for a planned bank credit card launch scheduled for early FY 2024-25.
Operational workflow changes centralized loan processing authority by enabling staff to originate micro loans on handheld devices and have the mid office loan workflow autonomously resume and complete processing, improving end to end loan lifecycle continuity. Compliance and governance were reinforced through transparent data, documented business logic, and a granular audit trail for core and digital banking activities, standardizing controls and reporting across business verticals.
Explicit outcomes reported include the ability to process Small Business Loans valued at INR 300 plus crores per day and to complete the full journey from loan application to sanction and final disbursement within three days. The combined Oracle Flexcube and Oracle digital banking deployment is described as enabling faster loan origination, a seamless omnichannel customer experience, and scalable operations to support growth and improved access for underserved customer segments.
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Core Banking | ERP Services and Operations |
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2022 | 2024 |
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Digital Banking | ERP Services and Operations |
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2022 | 2024 |
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Bandhan Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Bandhan Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Bandhan Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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Bandhan Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Bandhan Bank
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Apps Being Evaluated by Bandhan Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bandhan Bank IT executives and key decision makers. This section highlights Bandhan Bank's latest recorded technology evaluations, including Workline for Core HR on 2026-02-25, Oracle Flexcube for Core Banking on 2026-01-09, and Cashfree Payments for Payment Processing on 2025-12-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bandhan Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-25 | Bandhan Bank | Evaluated | Workline | Workline | Core HR | HCM |
| 2026-01-09 | Bandhan Bank | Evaluated | Oracle | Oracle Flexcube | Core Banking | ERP Services and Operations |
| 2025-12-06 | Bandhan Bank | Evaluated | Cashfree Payments | Cashfree Payments | Payment Processing | ERP |
| 2025-05-16 | Bandhan Bank | Evaluated |
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AML, Fraud and Compliance | TRM |
| 2025-05-08 | Bandhan Bank | Evaluated |
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AML, Fraud and Compliance | TRM |
| 2025-01-14 | Bandhan Bank | Evaluated |
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IT Service Management | ITSM |
FAQ - APPS RUN THE WORLD Bandhan Bank Technographics
Bandhan Bank is a Banking and Financial Services organization based in India,
with around 69702 employees and annual revenues of $1.41 billion.
Bandhan Bank operates a diverse technology stack with applications such as
SAP R/3, SAP HCM Benefits and Oracle Flexcube,
covering areas like ERP Financial, Benefits Administration and Core Banking.
Bandhan Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Oracle.
Bandhan Bank recently adopted applications including
Oracle Flexcube in 2024, Oracle Banking Platform in 2022 and Oracle Banking Digital Experience Cloud Service in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bandhan Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bandhan Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bandhan Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.