List of Oracle Intelligent Document Recognition Customers
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Since 2010, our global team of researchers has been studying Oracle Intelligent Document Recognition customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Intelligent Document Recognition for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Intelligent Document Recognition for Intelligent Document Processing include: Advanced Call Center Technologies, a United States based Professional Services organisation with 12000 employees and revenues of $3.00 billion, Dropbox, a United States based Communications organisation with 1800 employees and revenues of $2.55 billion, Trinity Industries, a United States based Manufacturing organisation with 5845 employees and revenues of $1.52 billion, Amplifon Italy, a Italy based Healthcare organisation with 2200 employees and revenues of $210.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Intelligent Document Recognition, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advanced Call Center Technologies | Professional Services | 12000 | $3.0B | United States | Oracle | Oracle Intelligent Document Recognition | Intelligent Document Processing | 2024 | Jade Global |
In 2024 Advanced Call Center Technologies implemented Oracle Intelligent Document Recognition as part of an Oracle Cloud ERP Financials and Procurement deployment in North America, deploying Intelligent Document Processing capabilities to automate supplier invoice intake. The project followed a migration from QuickBooks to Oracle Cloud ERP Financials and Procurement to centralize financial operations and enable end to end invoice automation.
Oracle Intelligent Document Recognition was configured to sit inside the Oracle Cloud Financials accounts payable intake pipeline, ingesting supplier invoices for document capture, OCR based data extraction, automated classification, field validation, and exception routing. The implementation emphasized Oracle Intelligent Document Recognition configuration for invoice data extraction templates, validation rules aligned to AP policy, and automated handoff to Oracle Cloud Financials invoice staging for downstream matching and posting.
The IDR deployment integrated directly with Oracle Cloud ERP Financials and Procurement modules as part of the Cloud Financials rollout, with data migration from QuickBooks into Oracle Cloud to establish supplier master records and transactional continuity. Operational scope covered accounts payable and finance operations across North America, using the Intelligent Document Processing layer to reduce manual touch points before transactions entered the ERP ledger.
Delivery and governance were managed by SI Jade Global as part of the wider Oracle Cloud Financials program, with AP workflow redesign to incorporate automated validation and exception workflows and finance ownership for rules governance. The implementation explicitly aimed to reduce manual invoice handling and speed processing to shorten AP cycle times.
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Amplifon Italy | Healthcare | 2200 | $210M | Italy | Oracle | Oracle Intelligent Document Recognition | Intelligent Document Processing | 2024 | n/a |
In 2024, Amplifon Italy deployed Oracle Intelligent Document Recognition to automate invoice ingestion and reduce invoice backlog across its global stores, improving visibility in Payables and finance operations. The implementation is classified under Intelligent Document Processing and centers on the IDR/Payables invoice automation module integrated into the Oracle ERP environment.
Oracle Intelligent Document Recognition was configured to execute automated document capture, OCR based data extraction, and document classification, with extracted fields mapped directly into Payables workflows in Oracle ERP. Configuration work focused on invoice ingestion pipelines, automated data mapping to supplier and invoice fields, confidence scoring for captured data, and exception handling rules to route low confidence or discrepant invoices to finance reviewers.
The rollout covered EMEA and broader global store operations, impacting Payables and central finance teams by shifting routine data entry toward exception management and approvals. Governance updates established exception routing and validation checkpoints within Payables workflows and a staged operational rollout to stores, and reported outcomes included accelerated invoice processing, freed finance staff for higher value tasks, and improved visibility in Payables, as reported by Oracle.
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Dropbox | Communications | 1800 | $2.5B | United States | Oracle | Oracle Intelligent Document Recognition | Intelligent Document Processing | 2019 | n/a |
In 2019, Dropbox piloted Oracle Intelligent Document Recognition as part of a broader Intelligent Document Processing initiative to automate invoice intake and reduce manual finance operations. The pilot was scoped to the finance function where high volumes of monthly transactions required automated scanning and structured data delivery to downstream systems, supporting Dropbox goals for touchless transactions and reduced manual labor across accounts payable and accounts receivable workflows.
Oracle Intelligent Document Recognition was implemented for automated invoice scanning, data extraction, and classification, leveraging built in machine learning capabilities typical of Intelligent Document Processing solutions. The implementation focused on converting unstructured invoice images into structured financial data, enabling cleansing and consolidation of invoice records before onward processing in enterprise financial workflows.
The pilot ran on Oracle Cloud Infrastructure and integrated with Dropboxs Oracle Cloud ERP through Oracle Integration Cloud, using prebuilt adapters and low code automation to push extracted document data directly into ERP transaction and ledger flows. Extracted invoice data also fed into Oracle Autonomous Data Warehouse and Oracle Analytics Cloud to provide finance with dashboards and self service analytics, while Oracle Cloud EPM supported planning and cash flow modeling across the same data pipeline.
Governance and operational alignment tied the Intelligent Document Recognition pilot to Dropboxs wider finance automation program, which included Oracle Cloud Risk Management for automated user access controls and segregation of duties compliance worldwide. As part of that broader Oracle cloud deployment, Dropbox halved its financial period close, shortened accounts receivable close from four days to one, cut financial records processing costs, and accelerated time to market for finance automation by four times, while the Intelligent Document Recognition pilot addressed invoice intake and touchless processing capabilities.
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Manufacturing | 5845 | $1.5B | United States | Oracle | Oracle Intelligent Document Recognition | Intelligent Document Processing | 2023 | Peloton Consulting Group |
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