List of Oracle Unified Operations Customers
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Since 2010, our global team of researchers has been studying Oracle Unified Operations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Unified Operations for Network Management and Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Unified Operations for Network Management and Monitoring include: NJ Transit, a United States based Transportation organisation with 12500 employees and revenues of $1.10 billion, Salam, a Saudi Arabia based Communications organisation with 600 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Unified Operations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Unified Operations customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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NJ Transit | Transportation | 12500 | $1.1B | United States | Oracle | Oracle Unified Operations | Network Management and Monitoring | 2019 | n/a |
In 2019, NJ Transit implemented Oracle Unified Operations to provide centralized Network Management and Monitoring for its enterprise IT estate. Oracle Unified Operations was configured to establish unified visibility across the transportation agency, aligning network monitoring with NJ Transit business functions that support rail and bus operations, scheduling, and control center communications.
The implementation focused on core Network Management and Monitoring capabilities, including infrastructure health and availability monitoring, fault detection and alarm correlation, performance metrics and trending, topology mapping and visualization, and automated alerting workflows. Configuration emphasized role based access and operational dashboards for network engineers and IT operations staff, with Oracle Unified Operations instrumented for event aggregation and prioritized incident queues.
Integrations were executed at the IT operations layer, linking Oracle Unified Operations to enterprise monitoring feeds, configuration and asset inventory sources, and IT service management workflows for incident remediation. Operational coverage targeted the agency wide IT network supporting data centers, operations control systems, and field network points of presence, enabling cross functional visibility between infrastructure teams and service owners.
Governance for the rollout was directed by the Director, ERP Systems in Information Technology who retained program ownership, supervised the program manager and technical lead, and enforced security, privacy, and compliance policies. The program aligned with Oracle implementation disciplines and included training, vendor management with Oracle, and risk identification processes to support ongoing operation of Oracle Unified Operations.
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Salam | Communications | 600 | $80M | Saudi Arabia | Oracle | Oracle Unified Operations | Network Management and Monitoring | 2023 | n/a |
In 2023, Salam implemented Oracle Unified Operations as part of a broader program to accelerate 5G and digital service delivery. The deployment is anchored in the Network Management and Monitoring category and incorporates Oracle Cloud Scale Monetization alongside Oracle CRM Sales to create a modern, end-to-end stack supporting service lifecycle management and commercial operations.
The implementation configures Oracle Unified Operations to provide unified operational control, service orchestration, and fault and performance management, while Oracle Cloud Scale Monetization delivers convergent billing and charging capabilities. Functional scope includes convergent use cases for billing and charging, support for unique promotion bundles across customer segments, and automated orchestration to accelerate time to revenue for services such as 5G-enabled streaming, AR/VR gaming, and IoT-connected devices.
Oracle Communications Consulting is the implementation partner executing the integration, and Oracle CRM Sales is integrated to align commercial workflows with monetization and order management. The solution is sized to support Salam’s B2C, B2B, Fixed, and Mobility lines of business and to operate across 5G, fixed wireless access, and fiber infrastructure, providing a unified operational layer for network and service management.
Governance follows TM Forum industry standards, using a modular pre-integrated stack to minimize customizations and reduce the need for complex integrations. Outcome objectives explicitly include faster time to market, accelerated time to revenue, and reduced integration cost and complexity while enabling Salam to launch, orchestrate, and monetize differentiated services and improve customer experience.
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Buyer Intent: Companies Evaluating Oracle Unified Operations
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