List of PartnerHero Customers
Boise, 83702, ID,
United States
Since 2010, our global team of researchers has been studying PartnerHero customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PartnerHero for PEO (Professional Employer Organization) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PartnerHero for PEO (Professional Employer Organization) include: Udemy, a United States based Professional Services organisation with 1246 employees and revenues of $787.0 million, Sweetgreen, a United States based Leisure and Hospitality organisation with 5952 employees and revenues of $470.0 million, Loom, a United States based Professional Services organisation with 240 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using PartnerHero, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PartnerHero customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Loom | Professional Services | 240 | $25M | United States | PartnerHero | PartnerHero | PEO (Professional Employer Organization) | 2024 | n/a |
In 2024, Loom implemented PartnerHero as a PEO (Professional Employer Organization) application to scale its customer support capacity. The engagement expanded Looms support footprint from 4 agents to more than 20 agents across multiple locations in the United States, reflecting a CX outsourcing and people operations oriented deployment.
PartnerHero was configured to deliver core CX outsourcing capabilities and inferred people operations support consistent with PEO (Professional Employer Organization) usage, including agent recruitment and onboarding, workforce scheduling, and frontline agent management. The implementation focus centered on staffing and operational management of support teams rather than on documented technical integrations.
Operational scope covered customer support and adjacent people operations within Looms US operations, with PartnerHero provisioning and managing distributed support teams across multiple sites. The source does not enumerate third party system integrations, so the narrative emphasizes organizational and staffing coverage rather than integration architecture.
Governance and rollout followed a phased scale up from 4 to 20 plus agents, implying staged hiring, onboarding, and operational supervision under PartnerHero management. The engagement positions PartnerHero as a combined CX and people operations partner for Loom, described through the PartnerHero application and aligned to PEO (Professional Employer Organization) responsibilities for customer support functions.
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Sweetgreen | Leisure and Hospitality | 5952 | $470M | United States | PartnerHero | PartnerHero | PEO (Professional Employer Organization) | 2024 | n/a |
In 2024, Sweetgreen implemented PartnerHero, classified here as PartnerHero in the PEO (Professional Employer Organization) category. Vendor acquisition and press materials identify Sweetgreen as a PartnerHero customer and position the relationship around outsourced operations and workforce support in the United States, and PEO or PEO-style HR services are inferred for this relationship and are not explicitly documented in the cited source.
Functionally, the engagement aligns with widely recognized PEO capabilities, including payroll administration, benefits administration, employer of record style services, HR compliance support, employee onboarding and case management. These functional modules map to People Operations and HR workflows, and are consistent with PartnerHero positioning around outsourced customer operations and workforce support for restaurant and corporate teams.
Integrations for a PEO implementation of this type typically center on HRIS data exchange, time and attendance feeds, payroll tax filing channels and benefits carrier connectivity to centralize employee records and compliance workflows. Governance and operational ownership for the Sweetgreen PartnerHero PEO (Professional Employer Organization) relationship would be expected to sit with People Operations and HR leadership, with operational escalation between corporate HR and field management, mapping directly to HR, payroll, benefits administration and workforce support across Sweetgreen's United States operations.
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Udemy | Professional Services | 1246 | $787M | United States | PartnerHero | PartnerHero | PEO (Professional Employer Organization) | 2024 | n/a |
In 2024, Udemy engaged PartnerHero as a PEO (Professional Employer Organization) to provide outsourced customer operations and people operations support across the United States. The engagement names PartnerHero as the supplier of customer operations staffing and people services, positioning the PartnerHero application as the operational provider for Udemy’s US-based CX workforce.
PEO and people operations module usage is inferred from PartnerHero’s positioning as a people-centric outsourcing provider and is not explicitly confirmed by the cited source. Based on category-aligned capabilities typical for PEO (Professional Employer Organization) providers, the implementation narrative aligns to HR administration, payroll and benefits administration, onboarding and offboarding workflows, compliance support for US employment law, and workforce management targeted at customer operations teams.
Operational coverage focused on United States-based customer operations and people-ops functions, where PartnerHero supplied personnel and day-to-day people operations oversight for Udemy’s CX organization. Governance likely involved centralized vendor-managed workforce administration, defined staffing and performance workflows for customer operations, and coordination points with Udemy’s internal HR and operations leads to align recruitment and onboarding to service delivery needs.
The record identifies PartnerHero as the named application delivering PEO (Professional Employer Organization) style services for Udemy in 2024, establishing an outsourced, people-centric operating model for customer operations in the United States.
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