List of Patient Prism Customers
Tampa, 33618, FL,
United States
Since 2010, our global team of researchers has been studying Patient Prism customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Patient Prism for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Patient Prism for Call Tracking and Recording include: Forum Dental Clinic, a United States based Healthcare organisation with 35 employees and revenues of $5.0 million, McDonough Dental Associates, a United States based Healthcare organisation with 30 employees and revenues of $3.0 million, Mann Family Dental Care, a United States based Healthcare organisation with 15 employees and revenues of $2.0 million, Grove Dental Group, a United States based Healthcare organisation with 5 employees and revenues of $1.0 million, Cromwell Family Dental, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Patient Prism, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Patient Prism customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bergens Bryan MD Ds Ficoi | Healthcare | 10 | $1M | United States | Patient Prism | Patient Prism | Call Tracking and Recording | 2023 | n/a |
In 2023, Bergens Bryan MD Ds Ficoi deployed Patient Prism, a Call Tracking and Recording application, on their website. The deployment uses a web-embedded tracking script to provision site-specific phone numbers, capture inbound calls originating from the site, and route recordings to a cloud console for administrative access.
Patient Prism was configured to deliver core Call Tracking and Recording capabilities including dynamic number insertion, call recording, call attribution, caller source and intent analytics, and call-level reporting. The architecture centers on site-level number pools and a cloud-hosted management console for playback, tagging, and export of call metadata, with configuration scoped to the practice website.
Operational coverage focuses on front desk and patient scheduling workflows, with recorded calls and caller context made available to reception staff to support intake and appointment coordination. Governance emphasized role-based access to recordings, standardized call logging and disposition procedures, and staff training on call tagging and playback within the Patient Prism console.
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Children'S Dentistry-Manatee | Healthcare | 10 | $1M | United States | Patient Prism | Patient Prism | Call Tracking and Recording | 2023 | n/a |
In 2023, Children'S Dentistry-Manatee deployed Patient Prism on their website, adopting the Patient Prism Call Tracking and Recording application to capture patient contact activity. The implementation captures and records inbound phone calls originating from the site, providing call-level attribution and conversation logging consistent with Call Tracking and Recording capabilities. Configuration work concentrated on phone number insertion and call recording, with the Patient Prism application embedded on site pages to link calls to web sessions.
Operational scope focuses on front-desk and scheduling functions at the small pediatric dental practice, where staff access recorded call transcripts and tracking metadata to support patient intake and appointment scheduling. Governance included practice-level access controls, call retention settings, and targeted staff training for intake workflows, aligned to the 10-employee operational scale. Patient Prism functions as the practice's Call Tracking and Recording solution and is used to inform daily appointment handling and marketing attribution processes.
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Cromwell Family Dental | Healthcare | 10 | $1M | United States | Patient Prism | Patient Prism | Call Tracking and Recording | 2019 | n/a |
In 2019, Cromwell Family Dental implemented Patient Prism on its website. The deployment leverages Patient Prism in the Call Tracking and Recording category to capture website-driven inbound calls, attribute lead sources and record caller interactions for patient intake and appointment workflows.
Implementation centered on embedding the Patient Prism web snippet and configuring call tracking, call recording, caller intelligence and call tagging modules to align with front-desk call handling and marketing attribution. Operational coverage focused on front-office staff and marketing for a single-site dental practice with about 10 employees in the United States, and governance work established standardized call logging, recording review and intake verification procedures to drive consistent appointment scheduling and follow-up.
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Forum Dental Clinic | Healthcare | 35 | $5M | United States | Patient Prism | Patient Prism | Call Tracking and Recording | 2019 | n/a |
In 2019, Forum Dental Clinic implemented Patient Prism by embedding Patient Prism on its public website to capture and log inbound patient calls. The deployment maps to the Call Tracking and Recording category and reflects a web-first implementation for a 35-employee dental practice operating in the United States.
The implementation uses a web-embedded tracking snippet and site-level number provisioning to associate phone calls with website sessions, enabling call recording, caller attribution, call detail records, and basic lead classification typical of Call Tracking and Recording solutions. Operational coverage centers on front-desk intake and patient acquisition workflows, with configuration focused on site pages that drive appointment requests. Governance for the rollout emphasized staff access to recorded calls and caller metadata for scheduling and marketing review, with procedural adjustments to incorporate recorded call review into appointment confirmation and follow up processes.
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Grove Dental Group | Healthcare | 5 | $1M | United States | Patient Prism | Patient Prism | Call Tracking and Recording | 2019 | n/a |
In 2019, Grove Dental Group implemented Patient Prism for Call Tracking and Recording on its public website. Patient Prism was deployed as the primary web-originated call analytics layer for the small, single-site dental practice, establishing phone call capture and recording as part of the patient acquisition channel.
The implementation configured Patient Prism to instrument website phone numbers, record incoming calls, and capture caller attribution data for marketing and intake visibility. Functional capabilities implemented emphasize call tracking, call recording, caller attribution, and reporting workflows that support front-desk patient intake and marketing attribution. Governance centered on configuring call handling rules and access controls so front-office staff and practice managers can review recordings and reporting for operational follow up.
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Healthcare | 10 | $1M | United States | Patient Prism | Patient Prism | Call Tracking and Recording | 2023 | n/a |
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Healthcare | 15 | $2M | United States | Patient Prism | Patient Prism | Call Tracking and Recording | 2019 | n/a |
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Healthcare | 30 | $3M | United States | Patient Prism | Patient Prism | Call Tracking and Recording | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Patient Prism | Patient Prism | Call Tracking and Recording | 2022 | n/a |
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Healthcare | 10 | $1M | United States | Patient Prism | Patient Prism | Call Tracking and Recording | 2023 | n/a |
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Buyer Intent: Companies Evaluating Patient Prism
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