List of Paystone Platform Customers
London, N6L 1A6, ON,
Canada
Since 2010, our global team of researchers has been studying Paystone Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Paystone Platform for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Paystone Platform for Customer Engagement include: Pandora Canada, a Canada based Retail organisation with 600 employees and revenues of $50.0 million, Start Canada, a Canada based Communications organisation with 180 employees and revenues of $35.0 million, Copper Branch Canada, a Canada based Leisure and Hospitality organisation with 300 employees and revenues of $20.0 million, Kernals Extraordinary Popcorn, a United States based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Paystone Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Paystone Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Copper Branch Canada | Leisure and Hospitality | 300 | $20M | Canada | Paystone | Paystone Platform | Customer Engagement | 2016 | n/a |
In 2016, Copper Branch Canada launched the Paystone Platform as its Customer Engagement solution to operate a targeted loyalty and gift card program designed to capture customer data and encourage repeat visits. The implementation centralized loyalty enrollment and gift card provisioning within Paystone, creating member records and transaction-linked profiles that supported CRM-style outreach and in-store promotional activity.
The rollout began in January 2016 across Copper Branch locations in Canada and produced a registered base of about 6,000 loyalty members, with loyalty members averaging roughly $2 more per transaction. Gift card sales increased by approximately 40 to 60 percent and Paystone Platform delivered analytics via its dashboard, surfacing loyalty and gift-card module usage for operational reporting and marketing campaign refinement.
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Kernals Extraordinary Popcorn | Retail | 10 | $1M | United States | Paystone | Paystone Platform | Customer Engagement | 2022 | n/a |
In 2022 Kernals Extraordinary Popcorn implemented the Paystone Platform on their website to provide Customer Engagement capabilities. The Paystone Platform was deployed as a web-embedded SaaS layer for the companys United States retail site, instrumenting customer touchpoints and online purchase flows.
Configuration emphasized modules common to Customer Engagement platforms including on-site messaging, loyalty enrollment, customer profile capture, and checkout-side engagement, with functionality delivered via embeddable widgets and platform APIs integrated into the site front end. Operational ownership is handled by a small cross-functional team combining marketing and store operations, with governance centered on content and offer workflow control, customer data capture policies, and an incremental on-site rollout managed by internal staff.
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Pandora Canada | Retail | 600 | $50M | Canada | Paystone | Paystone Platform | Customer Engagement | 2020 | n/a |
In 2020 Pandora Canada implemented the Paystone Platform, a Customer Engagement application, at its Masonville store in London, Ontario to address in-store payments and point-of-sale reliability. The deployment targeted store-level retail operations and was scoped as a payments and point-of-sale deployment in Canada, focused on checkout mobility and payment security for frontline staff.
The Paystone Platform installation included countertop POS terminals and wireless mobile POS devices, combined with Paystone provided dedicated support. Functional capabilities implemented emphasized card-present payments, payment security controls and chargeback handling workflows, aligning with typical Customer Engagement payment and POS functional patterns for retail storefronts.
Operational coverage was the Masonville store, impacting store associates and store management, and the rollout included device provisioning and an ongoing support arrangement. Outcomes reported included reduced technology incidents, improved chargeback handling, and liberated staff time to focus on customer service, driven by the Paystone Platform deployment and onsite device configuration.
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Communications | 180 | $35M | Canada | Paystone | Paystone Platform | Customer Engagement | 2020 | n/a |
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