List of Peppermint Matter Management Customers
Nottingham, NG8 6BA,
United Kingdom
Since 2010, our global team of researchers has been studying Peppermint Matter Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Peppermint Matter Management for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Peppermint Matter Management for Enterprise Content Management include: Browne Jacobson, a United Kingdom based Professional Services organisation with 1000 employees and revenues of $147.0 million, Blake Morgan, a United Kingdom based Professional Services organisation with 1000 employees and revenues of $83.0 million, Withy King, a United Kingdom based Professional Services organisation with 350 employees and revenues of $43.0 million and many others.
Contact us if you need a completed and verified list of companies using Peppermint Matter Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blake Morgan | Professional Services | 1000 | $83M | United Kingdom | Peppermint Technology | Peppermint Matter Management | Enterprise Content Management | 2017 | n/a |
In 2017, Blake Morgan implemented Peppermint Matter Management as part of the Peppermint CX platform to consolidate practice management, case/matter management, document management and billing across its UK offices. The deployment used Peppermint Matter Management and Enterprise Content Management capabilities to establish unified matter records and centralized document control across client lifecycles.
The implementation configured core functional modules for practice management, matter and case management, document management and billing, with automation applied to finance workflows and matter-level document assembly. Peppermint Matter Management was provisioned to support role-based access, metadata-driven document classification and workflow orchestration typical of Enterprise Content Management solutions.
Operational coverage targeted Blake Morgan's UK offices and affected practice groups for commercial, litigation and advisory services, with the system creating a single view of the client for fee earners, client services and finance teams. The solution was delivered as part of the Peppermint CX platform, providing a centralized repository and unified matter-centric records rather than point solutions for document or billing functions.
Rollout followed a staged UK implementation, commencing with an initial go-live in May 2017 and completing major migrations by May 2019, accompanied by process consolidation across billing and finance operations. The program delivered automation of finance workflows and a single view of the client, improving operational efficiency and client visibility as part of the Peppermint Matter Management deployment.
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Browne Jacobson | Professional Services | 1000 | $147M | United Kingdom | Peppermint Technology | Peppermint Matter Management | Enterprise Content Management | 2024 | n/a |
In 2024 Browne Jacobson implemented Peppermint Matter Management as an Enterprise Content Management solution to provide a single Microsoft-integrated workspace across its UK & Ireland operations. The deployment centralizes case and matter management and surfaces matter information directly within Outlook and Teams to reduce context switching for fee earners and support teams.
The Peppermint Matter Management implementation used Peppermint's out-of-the-box accelerators to enable rapid configuration and go-live, leveraging native Microsoft integration points to embed matter records into Microsoft 365 applications. Functional capabilities implemented include centralized matter records, case and matter lifecycle workflows, metadata-driven search and document linking consistent with Enterprise Content Management practices, and contextual surfacing of matter data inside Outlook and Teams.
Operational scope covers Browne Jacobson's UK & Ireland operations with primary impact on legal practice teams and client service delivery processes, aligning matter-centric workflows with email and collaboration tools. Governance work concentrated on standardizing matter metadata and workflows to support the Microsoft-integrated workspace, and the implementation aimed to improve client service delivery by reducing context switching.
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Withy King | Professional Services | 350 | $43M | United Kingdom | Peppermint Technology | Peppermint Matter Management | Enterprise Content Management | 2021 | n/a |
In 2021 Royds Withy King implemented Peppermint Matter Management as part of a Peppermint CX deployment to centralise matter data and modernise workflows, aligning the firm with Enterprise Content Management practices. The UK deployment began in 2021 and was scoped to create a single cloud based platform to support remote working and drive operational excellence across the firm.
Peppermint Matter Management was configured alongside Peppermint CX modules for Case & Matter Management, Client Engagement and Practice Management, consolidating matter records, correspondence and engagement workflows under a unified application layer. The implementation emphasized cloud first architecture and centralized content control to standardize document handling and matter lifecycle processes consistent with Enterprise Content Management functional workflows.
The solution was integrated with iManage to provide a unified user experience between matter management and document management, ensuring content and metadata continuity across systems. Operational coverage targeted firm wide practice groups and client facing teams, centralizing data access and standardizing intake, assignment and matter governance processes.
Governance changes included firm level standardization of matter templates and workflow orchestration to enforce consistent practice management and client engagement procedures, with phased rollouts across UK offices beginning in 2021. The stated objective of the implementation was to enable remote working capabilities and improve operational consistency by creating a single cloud based platform to support legal delivery and client service.
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