List of Planday by Xero Customers
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Since 2010, our global team of researchers has been studying Planday by Xero customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Planday by Xero for Workforce Planning from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Planday by Xero for Workforce Planning include: Copenhagen Medical, a Denmark based Healthcare organisation with 9000 employees and revenues of $1.50 billion, Just Eat Denmark, a Denmark based Retail organisation with 1300 employees and revenues of $150.0 million, Bocca Di Lupo, a United Kingdom based Leisure and Hospitality organisation with 200 employees and revenues of $25.0 million, The Shankly Hotel, a United Kingdom based Leisure and Hospitality organisation with 98 employees and revenues of $12.0 million, Meddyg Care, a United Kingdom based Healthcare organisation with 125 employees and revenues of $11.0 million and many others.
Contact us if you need a completed and verified list of companies using Planday by Xero, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Planday by Xero customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bocca Di Lupo | Leisure and Hospitality | 200 | $25M | United Kingdom | Xero | Planday by Xero | Workforce Planning | 2013 | n/a |
In 2013, Bocca Di Lupo implemented Planday by Xero as its Workforce Planning application. The engagement covered sourcing, set-up and launch of a time and attendance programme for more than 150 staff, aligning the Planday by Xero deployment to front of house and back of house scheduling requirements at the restaurant.
The implementation configured core Workforce Planning capabilities including shift scheduling and rostering, time and attendance capture, mobile clock in and basic workforce reporting to support daily operations. Rollout followed a phased operational deployment with manager level roster ownership, standardized shift templates and staff onboarding workflows, plus training for supervisors on roster changes and time approvals. Configuration emphasized role based access and absence management, with operational governance assigned to operations management and HR for ongoing roster governance and compliance with working time arrangements.
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Copenhagen Medical | Healthcare | 9000 | $1.5B | Denmark | Xero | Planday by Xero | Workforce Planning | 2020 | n/a |
In 2020 Copenhagen Medical implemented Planday by Xero as a Workforce Planning solution to centralize rota management for its frontline healthcare operations. The deployment was selected to support rapid scheduling across testing and vaccine centres, enabling the organization to provision shifts for up to 9,500 employees at the pandemic peak and to stand up operations in 35 test centres within a week.
Planday by Xero was configured to provide core scheduling and rota management capabilities, combined with the Planday mobile app for employee access and shift acceptance, emphasizing an intuitive user experience and flexible shift templates to handle rapidly changing staffing needs. Copenhagen Medical reported that scheduling could be completed in a matter of minutes and that the platform allowed shifts to be rolled out to 9,500 employees in under 2 minutes, reflecting the system level automation of shift distribution and roster publishing.
Operational coverage focused on HR and operations across multiple sites in Denmark as the company expanded from test and vaccine centre work into opening nationwide healthcare facilities, positioning the application to support multi site staffing and shift governance. The implementation was driven by HR leadership, with Ronnie Andersen and members of the leadership team leveraging prior hands on experience with Planday to accelerate configuration and adoption.
Governance and rollout relied on leadership sponsorship and simple employee onboarding through the mobile app, which Copenhagen Medical cited as a key factor in rapid take up by new staff. The company later reduced headcount after the pandemic peak, and continues to apply operational learnings from its test and vaccine centre operations to new projects while using Planday by Xero for ongoing Workforce Planning and frontline scheduling.
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Just Eat Denmark | Retail | 1300 | $150M | Denmark | Xero | Planday by Xero | Workforce Planning | 2019 | n/a |
In 2019, Just Eat Denmark implemented Planday by Xero for Workforce Planning. The deployment centralized employee scheduling and roster management across Denmark operations for an organization of approximately 1,300 employees, with a primary focus on optimizing administrative and operational workflows in the administrations and operations departments.
The Planday by Xero implementation covered core Workforce Planning capabilities including shift scheduling, time and attendance capture, absence and leave management, employee self service for shift swaps and availability, and roster configuration. Configurations emphasized role based access for administration coordinators and managers, automated scheduling rules appropriate for hourly workforce management, and mobile access to support distributed restaurant and field staff.
Operational ownership rested with internal administration coordinators who coordinated cross department workflow, provided daily support and training, and assumed responsibility for compensations tasks, invoicing checks, and related scheduling activities. Rollout activities included hands on training, delegation of task coordination, and process standardization to ensure consistent use of Planday by Xero as the central scheduling tool.
Governance centered on delegated task management and ongoing project management to embed Workforce Planning processes into daily operations, with Planday by Xero positioned as the system of record for scheduling and workforce coordination at Just Eat Denmark.
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Meddyg Care | Healthcare | 125 | $11M | United Kingdom | Xero | Planday by Xero | Workforce Planning | 2019 | n/a |
In 2019, Meddyg Care implemented Planday by Xero for Workforce Planning. The United Kingdom healthcare provider with 125 employees deployed Planday by Xero to manage rota and scheduling and to support HR functions alongside separate accounting and clinical systems.
Planday by Xero was configured to handle rota creation, schedule publication, employee availability and HR-related rostering workflows consistent with Workforce Planning capabilities. Configuration focused on shift-level scheduling and approvals to align clinical staffing needs with HR records, and the implementation emphasized accurate time capture to feed downstream payroll processes.
The deployment integrated Planday with Xero for accounting and payroll export, while clinical workflows remained on an independent clinical system. The Planday and Xero integration was a decisive selection factor, and when source data is accurate the integration streamlines front-end scheduling work. The Planday and Xero integration has halved the time it takes to do the payroll, it used to take a whole week, now it is three days, and four if it is a challenging month.
Operational ownership rested with HR and payroll teams, who used Planday to centralize rostering and to standardize the handoff of time and wage data into Xero. Governance emphasized data accuracy between systems and routine validation of schedule to payroll mappings to sustain the reduced payroll processing time and smoother scheduling operations.
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Tewkesbury Park | Leisure and Hospitality | 120 | $7M | United Kingdom | Xero | Planday by Xero | Workforce Planning | 2016 | n/a |
In 2016, Tewkesbury Park implemented Planday by Xero to support its Workforce Planning needs across the hotel operation. Planday by Xero Workforce Planning was provisioned to manage rostering and time capture for a roughly 120 person workforce and to provide a structured feed of hours and payroll data into the hotel finance stack.
The implementation centered on core workforce planning capabilities, including shift scheduling, time and attendance capture, and roster management, configured to align with hospitality shift patterns. Planday by Xero was used to orchestrate scheduling workflows and to standardize shift data, enabling downstream processing for payroll and management accounting.
Integrations were explicitly configured with Xero Accounts and Xero Payroll to transfer payroll and payroll cost information, and the solution operated alongside Rezlynx and CORE by Premier which support reservations and property operations. The deployment covered on site operations at Tewkesbury Park, with Planday by Xero acting as the primary scheduling system and data source for finance reconciliations.
Governance and operational ownership were retained in finance, the Finance Manager retained final payroll processing and oversight of transfers from Planday by Xero into Xero Accounts and Xero Payroll, and day to day roster management was used by operations managers. Process changes focused on formalizing the handoff from scheduling to payroll and embedding time capture into the monthly accounting and payroll cycle.
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Leisure and Hospitality | 98 | $12M | United Kingdom | Xero | Planday by Xero | Workforce Planning | 2020 | n/a |
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