List of Plantronics Manager Pro Customers
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Since 2010, our global team of researchers has been studying Plantronics Manager Pro customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Plantronics Manager Pro for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Plantronics Manager Pro for Collaboration include: Amazon United Kingdom, a United Kingdom based Retail organisation with 64733 employees and revenues of $10.00 billion, The Hartmann Group, a Germany based Transportation organisation with 10625 employees and revenues of $2.83 billion, Infratil, a New Zealand based Professional Services organisation with 6474 employees and revenues of $704.0 million, Ordina Belgium, a Belgium based Professional Services organisation with 2700 employees and revenues of $429.0 million, LifeFlight Australia, a Australia based Aerospace and Defense organisation with 500 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Plantronics Manager Pro, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Plantronics Manager Pro customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amazon United Kingdom | Retail | 64733 | $10.0B | United Kingdom | Poly | Plantronics Manager Pro | Collaboration | 2014 | n/a |
In 2014, Amazon United Kingdom implemented Plantronics Manager Pro as a centralized device management solution. The Plantronics Manager Pro deployment was positioned as a Collaboration tool to provide fleet visibility and lifecycle management for headset and audio peripherals across corporate voice endpoints.
The implementation integrated Plantronics Manager Pro into an operational environment administered by internal IT, with configuration and console access used to manage device inventory, push firmware and configuration profiles, and collect telemetry for troubleshooting. Operational ownership included 1st to 3rd line support teams responsible for approximately 4000 internal customers, supported by administrators who also managed Polycom VOIP administration tasks.
Architecturally the Plantronics Manager Pro instance was configured alongside Microsoft infrastructure components, including Windows Server 2008 to 2012 and Active Directory, and was operated in an environment that included Skype for Business voice services and MDM for Windows and macOS endpoints. The deployment context also referenced AWS infrastructure and desktop services such as EC2 and WorkSpaces as part of the broader systems estate that IT tied device provisioning and user assignment into.
Governance and operational processes centered on formal support tiers, weekly new hire induction and device provisioning workflows, and mentoring of junior engineers to sustain the service. Plantronics Manager Pro was therefore embedded into device lifecycle, support, and onboarding processes to align headset management with existing collaboration and voice platform administration.
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Infratil | Professional Services | 6474 | $704M | New Zealand | Poly | Plantronics Manager Pro | Collaboration | 2016 | n/a |
Infratil implemented Plantronics Manager Pro in 2016 as a Collaboration solution to centralize management of its Plantronics headset estate. The deployment placed Plantronics Manager Pro at the center of headset lifecycle operations, aligning device inventory and configuration under IT ownership and tying collaboration device management to existing audio video conferencing practices.
The implementation configured standard Plantronics Manager Pro capabilities including centralized device inventory, firmware management, remote diagnostics, configuration profile provisioning, and usage reporting. Automation of firmware rollouts and remote troubleshooting reduced manual on‑device intervention, and configuration profiles were applied to enforce consistent audio settings across user groups and conferencing endpoints.
Integrations were implemented with the enterprise audio and unified communications environment, including Microsoft Lync and Skype for Business, to ensure headset presence, status, and configuration synchronized with collaboration endpoints. Operational coverage spanned IT support, telecommunications, and audio video conferencing functions, with administration handling procurement, device assignment, and ongoing license management for Plantronics Manager Pro as part of the Collaboration stack in New Zealand.
Governance for the rollout established centralized IT processes for asset provisioning, user training, and incident escalation tied to headset diagnostics and conferencing service quality. The program formalized device lifecycle workflows, from procurement and enrollment to decommissioning, while retaining IT ownership of configuration standards and firmware control through Plantronics Manager Pro.
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LifeFlight Australia | Aerospace and Defense | 500 | $50M | Australia | Poly | Plantronics Manager Pro | Collaboration | 2020 | n/a |
In 2020 LifeFlight Australia implemented Plantronics Manager Pro as its Collaboration application to centrally manage headsets including Plantronics Blackwire 5220 and Plantronics CS520. The deployment concentrated on device lifecycle and remote management capabilities rather than changes to core clinical systems.
Plantronics Manager Pro was configured to enable remote firmware upgrades and device provisioning, providing centralized inventory and health monitoring for the deployed headsets. The implementation leveraged the application’s remote diagnostics and quality monitoring features to surface connection problems and audio quality issues, enabling proactive device-level troubleshooting.
Operational ownership rested with the IT team, who used Plantronics Manager Pro for ongoing monitoring, incident triage, and firmware maintenance across communications endpoints used in aviation and emergency communication workflows. The rollout emphasized standardizing headset configuration and remote remediation workflows to reduce manual onsite intervention.
The software implementation delivered explicit benefits of remote firmware upgrade capability that reduced IT time spent on individual devices, and it enabled IT staff to identify and remediate connection and quality issues before they escalated and affected services.
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Professional Services | 2700 | $429M | Belgium | Poly | Plantronics Manager Pro | Collaboration | 2020 | n/a |
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Transportation | 10625 | $2.8B | Germany | Poly | Plantronics Manager Pro | Collaboration | 2017 | n/a |
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