List of PoliteMail Customers
Greenland, 03840, NH,
United States
Since 2010, our global team of researchers has been studying PoliteMail customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PoliteMail for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PoliteMail for Collaboration include: Kroger, a United States based Retail organisation with 409000 employees and revenues of $147.12 billion, Royal Caribbean Group, a United States based Leisure and Hospitality organisation with 105950 employees and revenues of $16.49 billion, American Cancer Society, a United States based Non Profit organisation with 7050 employees and revenues of $565.0 million and many others.
Contact us if you need a completed and verified list of companies using PoliteMail, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PoliteMail customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Cancer Society | Non Profit | 7050 | $565M | United States | PoliteMail | PoliteMail | Collaboration | 2016 | n/a |
In 2016, American Cancer Society implemented PoliteMail for Outlook as a Collaboration application to introduce email analytics and standardized template capabilities into its internal communications environment. Deployment was led by the internal communications team in the United States and explicitly supported HR and communications outreach programs, instrumenting outbound email campaigns for engagement measurement and template governance.
PoliteMail for Outlook delivered real-time engagement metrics, custom Outlook templates, and simplified reporting to leadership, centralizing campaign analytics and enabling evidence-based outreach cadence. The implementation integrated directly with Microsoft Outlook clients, provided centralized dashboards for communications and HR stakeholders, and produced a reported 44% increase in email open rates within nine months while simplifying ROI reporting to senior leadership.
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Kroger | Retail | 409000 | $147.1B | United States | PoliteMail | PoliteMail | Collaboration | 2020 | n/a |
Kroger implemented PoliteMail in 2020 to create a metric-driven, enterprise-wide internal communications approach during the COVID-19 pandemic. The deployment used PoliteMail as a Collaboration solution to centralize email analytics and distribution for the retailer's store associate population and corporate communications teams.
PoliteMail's analytics and distribution tools were configured to deliver campaign-level measurement, recipient segmentation, and targeted messaging workflows. The implementation emphasized continuous campaign improvement, with teams using engagement metrics to refine message timing and audience prioritization for critical operational communications.
Governance moved to a data-driven communications cadence, enabling communications and operations teams to prioritize store-facing emails and reduce unnecessary volume for frontline staff. Outcomes documented by Kroger included reduced email overload for store associates and better prioritization of critical operational communications across the enterprise communications function.
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Royal Caribbean Group | Leisure and Hospitality | 105950 | $16.5B | United States | PoliteMail | PoliteMail | Collaboration | 2019 | n/a |
In 2019 Royal Caribbean Group implemented PoliteMail to strengthen its Collaboration capability for internal communications. The deployment was scoped to support corporate communicators and HR workflows and targeted list management for roughly 20,000 employees.
The implementation centered on PoliteMail's PeopleSelect list-management capabilities and configurable audience segmentation to enable more personalized internal email campaigns. Configuration included dynamic distribution lists and attribute-driven segmentation rules within PoliteMail to support targeted communication workflows and persona-based messaging.
Royal Caribbean integrated PoliteMail with SyncroNym to automate distribution-list management and to synchronize HR records and Active Directory attributes into the application. The SyncroNym integration acted as the system of record feed for employee attributes and group membership, reducing manual list maintenance and improving the accuracy of audience selection.
Governance and process changes moved list ownership and update mechanics into an automated sync pipeline, removing manual updating bottlenecks for communicators. The case study explicitly notes that the combined PoliteMail and SyncroNym implementation improved segmentation and personalization for internal communications while reducing manual update work for communicators.
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Buyer Intent: Companies Evaluating PoliteMail
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