List of Press Ganey HX Platform Customers
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Since 2010, our global team of researchers has been studying Press Ganey HX Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Press Ganey HX Platform for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Press Ganey HX Platform for Employee Experience include: ECU Health, a United States based Healthcare organisation with 12000 employees and revenues of $3.61 billion, Emory Healthcare, a United States based Education organisation with 24000 employees and revenues of $3.57 billion, The University of Kansas Health System, a United States based Education organisation with 11000 employees and revenues of $2.72 billion, FirstHealth of the Carolinas, a United States based Healthcare organisation with 5000 employees and revenues of $2.00 billion, Tampa General, a United States based Healthcare organisation with 8135 employees and revenues of $1.59 billion and many others.
Contact us if you need a completed and verified list of companies using Press Ganey HX Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Press Ganey HX Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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ECU Health | Healthcare | 12000 | $3.6B | United States | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | 2023 | n/a | In 2023 ECU Health deployed the Press Ganey HX Platform to establish an enterprise listening capability focused on Employee Experience. The deployment targeted employee crowdsourcing and structured listening programs to improve connection between staff and leaders across the health system, supporting workforce engagement for approximately 12,000 employees. The implementation centered on Press Ganey Organizational Listening capabilities within the Press Ganey HX Platform, combined with survey orchestration, analytics dashboards and action planning workflows typical of Employee Experience solutions. Configuration emphasized recurring pulse surveys, qualitative feedback capture and leader-facing reporting to surface themes and prioritize interventions for clinical and administrative teams. Operationally the Press Ganey HX Platform was positioned as a central digital platform to collect and synthesize employee feedback, feeding structured insight into existing engagement processes and frontline leader routines. Integrations were limited to embedding listening outcomes into operational workflows rather than into specific third party systems, enabling cross functional use by human resources, nursing leadership and operational improvement teams. Governance adjustments included the establishment of listening to action processes and local accountability for follow up, with role based access to analytics for leaders and HR. ECU Health reported that organizational listening through the Press Ganey HX Platform empowered improved connection with employees and led to improved engagement across the board. | |
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Emory Healthcare | Education | 24000 | $3.6B | United States | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | 2022 | n/a | In 2022, Emory Healthcare implemented Press Ganey HX Platform to strengthen nurse leader workflows and workforce feedback. The deployment targeted the Employee Experience category and focused on giving nurse leaders the tools to gather the data and feedback they need to keep teams focused and bolster engagement. Emory configured Press Ganey HX Platform components to support continuous feedback collection, leader dashboards, survey orchestration, and action planning, aligning with standard Employee Experience capabilities such as pulse surveying and experience analytics. The platform was positioned to capture both quantitative survey metrics and qualitative comments to inform local improvement efforts and staffing resilience. Functional workflows emphasized regular feedback cadence, reporting for nursing managers, and prioritized action items for frontline teams. Operational coverage concentrated on nursing leadership and frontline nursing teams across Emory Healthcare, embedding feedback loops into clinical and unit-level operations. Integrations with other enterprise systems are not specified in available materials, so operationalization appears to rely on Press Ganey’s digital platform and internal nursing workflows for data capture and leader review. Governance changes included embedding leader-driven feedback review cycles, standardized reporting to unit managers, and structured action planning to close the loop on staff concerns. The case study indicates these measures were intended to bolster engagement and support caregiver resilience, reflecting Press Ganey’s workforce engagement and clinical excellence capabilities. | |
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FirstHealth of the Carolinas | Healthcare | 5000 | $2.0B | United States | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | 2022 | n/a | In 2022, FirstHealth of the Carolinas implemented the Press Ganey HX Platform in the Employee Experience category. Press Ganey Forsta provided the Press Ganey HX Platform together with High Reliability Organization consulting that supported safety and workforce engagement initiatives, and the engagement reported a 42% reduction in serious safety events. The implementation centralized workforce engagement, patient experience, safety surveillance, and clinical excellence capabilities on the Press Ganey HX Platform, leveraging human experience analytics and a data security foundation. Configuration prioritized recurring measurement, closed-loop feedback workflows, and consolidated dashboards to support frontline clinical teams and safety leaders. The deployment targeted workforce engagement and safety measurement across clinical and caregiver-facing functions within the health system. Functional modules implemented included workforce engagement surveys, safety event tracking, human experience analytics, and patient and consumer experience instruments, all aligned to common data and reporting taxonomies. The Press Ganey HX Platform was provisioned as a single human experience platform to standardize reporting and enable clinical leaders to operationalize safety and engagement signals. Data security and centralized analytics underpinned standardized operational reporting for quality and safety teams. Governance was shaped by Press Ganey HRO consulting, which established High Reliability Organization practices, change management routines, and measurement frameworks to translate human experience data into operational actions. Reported outcomes from the engagement included the 42% reduction in serious safety events and stated benefits of reduced costs and strengthened workforce engagement. FirstHealth of the Carolinas implementation demonstrates an Employee Experience approach that links workforce engagement, safety surveillance, and clinical quality within an integrated governance and analytics framework. | |
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Healthcare | 8135 | $1.6B | United States | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | 2021 | n/a |
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Education | 11000 | $2.7B | United States | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | 2021 | n/a |
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Buyer Intent: Companies Evaluating Press Ganey HX Platform
- Cleveland Clinic, a United States based Healthcare organization with 82608 Employees
- Jefferies, a United States based Banking and Financial Services company with 7822 Employees
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