List of Press Ganey HX Platform Customers
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Since 2010, our global team of researchers has been studying Press Ganey HX Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Press Ganey HX Platform for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Press Ganey HX Platform for Employee Experience include: ECU Health, a United States based Healthcare organisation with 12000 employees and revenues of $3.61 billion, Emory Healthcare, a United States based Education organisation with 24000 employees and revenues of $3.57 billion, The University of Kansas Health System, a United States based Education organisation with 11000 employees and revenues of $2.72 billion, FirstHealth of the Carolinas, a United States based Healthcare organisation with 5000 employees and revenues of $2.00 billion, Tampa General, a United States based Healthcare organisation with 8135 employees and revenues of $1.59 billion and many others.
Contact us if you need a completed and verified list of companies using Press Ganey HX Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ECU Health | Healthcare | 12000 | $3.6B | United States | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | 2023 | n/a |
In 2023 ECU Health deployed the Press Ganey HX Platform to establish an enterprise listening capability focused on Employee Experience. The deployment targeted employee crowdsourcing and structured listening programs to improve connection between staff and leaders across the health system, supporting workforce engagement for approximately 12,000 employees.
The implementation centered on Press Ganey Organizational Listening capabilities within the Press Ganey HX Platform, combined with survey orchestration, analytics dashboards and action planning workflows typical of Employee Experience solutions. Configuration emphasized recurring pulse surveys, qualitative feedback capture and leader-facing reporting to surface themes and prioritize interventions for clinical and administrative teams.
Operationally the Press Ganey HX Platform was positioned as a central digital platform to collect and synthesize employee feedback, feeding structured insight into existing engagement processes and frontline leader routines. Integrations were limited to embedding listening outcomes into operational workflows rather than into specific third party systems, enabling cross functional use by human resources, nursing leadership and operational improvement teams.
Governance adjustments included the establishment of listening to action processes and local accountability for follow up, with role based access to analytics for leaders and HR. ECU Health reported that organizational listening through the Press Ganey HX Platform empowered improved connection with employees and led to improved engagement across the board.
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Emory Healthcare | Education | 24000 | $3.6B | United States | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | 2022 | n/a |
In 2022, Emory Healthcare implemented Press Ganey HX Platform to strengthen nurse leader workflows and workforce feedback. The deployment targeted the Employee Experience category and focused on giving nurse leaders the tools to gather the data and feedback they need to keep teams focused and bolster engagement.
Emory configured Press Ganey HX Platform components to support continuous feedback collection, leader dashboards, survey orchestration, and action planning, aligning with standard Employee Experience capabilities such as pulse surveying and experience analytics. The platform was positioned to capture both quantitative survey metrics and qualitative comments to inform local improvement efforts and staffing resilience. Functional workflows emphasized regular feedback cadence, reporting for nursing managers, and prioritized action items for frontline teams.
Operational coverage concentrated on nursing leadership and frontline nursing teams across Emory Healthcare, embedding feedback loops into clinical and unit-level operations. Integrations with other enterprise systems are not specified in available materials, so operationalization appears to rely on Press Ganey’s digital platform and internal nursing workflows for data capture and leader review.
Governance changes included embedding leader-driven feedback review cycles, standardized reporting to unit managers, and structured action planning to close the loop on staff concerns. The case study indicates these measures were intended to bolster engagement and support caregiver resilience, reflecting Press Ganey’s workforce engagement and clinical excellence capabilities.
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FirstHealth of the Carolinas | Healthcare | 5000 | $2.0B | United States | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | 2022 | n/a |
In 2022, FirstHealth of the Carolinas implemented the Press Ganey HX Platform in the Employee Experience category. Press Ganey Forsta provided the Press Ganey HX Platform together with High Reliability Organization consulting that supported safety and workforce engagement initiatives, and the engagement reported a 42% reduction in serious safety events.
The implementation centralized workforce engagement, patient experience, safety surveillance, and clinical excellence capabilities on the Press Ganey HX Platform, leveraging human experience analytics and a data security foundation. Configuration prioritized recurring measurement, closed-loop feedback workflows, and consolidated dashboards to support frontline clinical teams and safety leaders. The deployment targeted workforce engagement and safety measurement across clinical and caregiver-facing functions within the health system.
Functional modules implemented included workforce engagement surveys, safety event tracking, human experience analytics, and patient and consumer experience instruments, all aligned to common data and reporting taxonomies. The Press Ganey HX Platform was provisioned as a single human experience platform to standardize reporting and enable clinical leaders to operationalize safety and engagement signals. Data security and centralized analytics underpinned standardized operational reporting for quality and safety teams.
Governance was shaped by Press Ganey HRO consulting, which established High Reliability Organization practices, change management routines, and measurement frameworks to translate human experience data into operational actions. Reported outcomes from the engagement included the 42% reduction in serious safety events and stated benefits of reduced costs and strengthened workforce engagement. FirstHealth of the Carolinas implementation demonstrates an Employee Experience approach that links workforce engagement, safety surveillance, and clinical quality within an integrated governance and analytics framework.
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Tampa General | Healthcare | 8135 | $1.6B | United States | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | 2021 | n/a |
In 2021 Tampa General implemented Press Ganey HX Platform to address workforce engagement as part of an Employee Experience initiative, using the Press Ganey HX Platform to target clinician and staff well being and engagement with the explicit aims of combating burnout and reducing turnover. The implementation positioned the platform as the central vehicle for workforce and employee engagement surveys across hospital departments.
Configuration focused on enterprise survey administration and recurring pulse surveys, paired with analytics and reporting capabilities to surface engagement drivers. The deployment leveraged the Press Ganey HX Platform’s analytics and action planning workflows to translate survey results into unit-level action plans and leadership dashboards.
Operational scope covered HR and people operations, nursing leadership, clinical operations, and unit managers across Tampa General’s workforce of approximately 8,135 employees, with a phased rollout by department and unit. Governance was structured with centralized oversight from HR and clinical leaders, and local unit champions to coordinate survey cadence, results review, and accountable action planning.
Outcomes called out in the engagement case context include efforts to combat burnout and reduce turnover, with the Press Ganey HX Platform used to measure engagement, prioritize interventions, and track follow up through action planning and closed-loop feedback.
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The University of Kansas Health System | Education | 11000 | $2.7B | United States | Press Ganey Forsta | Press Ganey HX Platform | Employee Experience | 2021 | n/a |
In 2021, The University of Kansas Health System implemented the Press Ganey HX Platform as its Employee Experience solution to strengthen workforce engagement and measurement. The University of Kansas Health System deployed Press Ganey HX Platform to centralize employee feedback and to provide a structured program for monitoring staff experience across the health system workforce.
The deployment focused on core Employee Experience capabilities that include enterprise engagement and pulse surveys, experience analytics and reporting, manager level dashboards, and closed loop action planning to drive local interventions. Press Ganey HX Platform was configured to support recurring survey cadence, cohort segmentation, and executive reporting workflows to surface burnout signals and staff experience trends.
Operationally the program was positioned to inform HR and operational leadership decision making, embedding survey outputs into governance and action planning processes rather than as a point in time measurement. Implementation narratives indicate emphasis on establishing survey governance, leader accountability for action plans, and iterative improvement of employee engagement workflows.
Outcomes reported in source materials link the use of Press Ganey HX Platform to efforts to combat burnout and reduce turnover at The University of Kansas Health System. The University of Kansas Health System Press Ganey HX Platform Employee Experience relationship is centered on operationalizing employee feedback into governance and frontline improvement activities.
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Buyer Intent: Companies Evaluating Press Ganey HX Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Press Ganey HX Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Press Ganey HX Platform for Employee Experience include:
- Cleveland Clinic, a United States based Healthcare organization with 82608 Employees
- Jefferies, a United States based Banking and Financial Services company with 7822 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Press Ganey HX Platform Coverage
Press Ganey HX Platform is a Employee Experience solution from Press Ganey Forsta.
Companies worldwide use Press Ganey HX Platform, from small firms to large enterprises across 21+ industries.
Organizations such as ECU Health, Emory Healthcare, The University of Kansas Health System, FirstHealth of the Carolinas and Tampa General are recorded users of
Press Ganey HX Platform for Employee Experience.
Companies using Press Ganey HX Platform are most concentrated in Healthcare and Education, with adoption spanning over 21 industries.
Companies using Press Ganey HX Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Press Ganey HX Platform across Americas, EMEA, and APAC.
Companies using Press Ganey HX Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 60%.
Customers of Press Ganey HX Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Press Ganey HX Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Employee Experience.