List of Pure Chat Customers
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Since 2010, our global team of researchers has been studying Pure Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pure Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pure Chat for Chatbots and Conversational AI include: PayPal, a United States based Banking and Financial Services organisation with 24400 employees and revenues of $31.80 billion, Government of Uganda, a Uganda based Government organisation with 356504 employees and revenues of $8.98 billion, Gamba Service, a Italy based Professional Services organisation with 2693 employees and revenues of $850.0 million, MercyCare Insurance, a United States based Insurance organisation with 800 employees and revenues of $627.0 million, Psi Technologies Holdings, a Philippines based Manufacturing organisation with 2567 employees and revenues of $600.0 million and many others.
Contact us if you need a completed and verified list of companies using Pure Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pure Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1 Sky Media | Communications | 10 | $1M | United States | Pure Chat Inc | Pure Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 1 Sky Media implemented Pure Chat on its website to add real-time messaging capabilities. The deployment uses Pure Chat from Pure Chat Inc, placed in the Chatbots and Conversational AI category, to support customer service and website visitor engagement through an embedded chat interface.
The implementation centers on a client side JavaScript widget embedded across public pages, leveraging common Chatbots and Conversational AI capabilities such as live chat, automated greetings, canned responses, offline message capture, and chat transcripts. Configuration is consistent with a small business SaaS oriented setup, with lightweight administration and agent access controls configured for a compact team.
Operational scope is limited to the public website, with business functions impacted including customer service and sales inquiry handling, and operational ownership likely assigned to marketing or operations staff. Ongoing governance focuses on agent account management, message template maintenance, and transcript retention policies, managed through the Pure Chat administration console.
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1 SPOT Tech | Professional Services | 20 | $2M | United States | Pure Chat Inc | Pure Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, 1 SPOT Tech implemented Pure Chat on its public website to enable real-time visitor engagement. Pure Chat is a Chatbots and Conversational AI application deployed as a website-embedded chat widget, providing live chat, canned responses, and visitor session tracking as part of its core functional footprint.
The Pure Chat deployment is managed through the vendor's cloud console and surfaced to site visitors via client-side JavaScript, with administrative controls for agent accounts, message templates, and chat routing. Operational coverage is focused on client-facing business functions in sales and support, with governance implemented through centralized configuration of agent presence, notification rules, and template responses to standardize communications.
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1 World Globes & Maps | Retail | 10 | $1M | United States | Pure Chat Inc | Pure Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 1 World Globes & Maps implemented Pure Chat as a Chatbots and Conversational AI solution on its public website to support direct customer engagement. The deployment of Pure Chat is explicitly website facing, replacing ad hoc web contact flows with an embedded chat widget available on product and support pages.
Pure Chat was configured to provide live chat interaction, canned responses, visitor monitoring, and chat transcript capture, aligned with typical Chatbots and Conversational AI capabilities. The technical footprint centers on a front end JavaScript widget and a cloud hosted agent console accessed by employees, with lightweight configuration for business hours, message templates, and automated greetings.
Operational responsibility resides with the small internal team, using Pure Chat to handle customer service and sales inquiries, manage daily chat sessions, and retain transcripts for follow up. Governance is oriented to simple process controls, including chat availability scheduling and template maintenance, with the Pure Chat application serving as the primary conversational channel for the company.
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Manufacturing | 10 | $1M | United States | Pure Chat Inc | Pure Chat | Chatbots and Conversational AI | 2014 | n/a |
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Professional Services | 10 | $2M | Indonesia | Pure Chat Inc | Pure Chat | Chatbots and Conversational AI | 2018 | n/a |
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Insurance | 10 | $1M | United States | Pure Chat Inc | Pure Chat | Chatbots and Conversational AI | 2016 | n/a |
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Retail | 10 | $1M | Indonesia | Pure Chat Inc | Pure Chat | Chatbots and Conversational AI | 2019 | n/a |
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Construction and Real Estate | 10 | $1M | United States | Pure Chat Inc | Pure Chat | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | Australia | Pure Chat Inc | Pure Chat | Chatbots and Conversational AI | 2017 | n/a |
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Communications | 11 | $2M | United States | Pure Chat Inc | Pure Chat | Chatbots and Conversational AI | 2014 | n/a |
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Buyer Intent: Companies Evaluating Pure Chat
- Phillips Exeter Academy, a United States based Education organization with 600 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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