List of QBT Travel Management Services Customers
Melbourne, 3000, VIC,
Australia
Since 2010, our global team of researchers has been studying QBT Travel Management Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased QBT Travel Management Services for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using QBT Travel Management Services for Travel Management include: Australian Taxation Office, a Australia based Government organisation with 20000 employees and revenues of $10.33 billion, Accor, a France based Leisure and Hospitality organisation with 19982 employees and revenues of $6.20 billion, ACT Government, a Australia based Government organisation with 6085 employees and revenues of $5.13 billion, SA Department for Education, a Australia based Government organisation with 32935 employees and revenues of $3.09 billion, Department of Infrastructure and Transport of South Australia, a Australia based Government organisation with 2281 employees and revenues of $1.81 billion and many others.
Contact us if you need a completed and verified list of companies using QBT Travel Management Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The QBT Travel Management Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Accor | Leisure and Hospitality | 19982 | $6.2B | France | QBT | QBT Travel Management Services | Travel Management | 2011 | n/a |
In 2011 Accor Group implemented QBT Travel Management Services as its corporate travel booking solution within its Travel Management portfolio, positioning the application as a centralized component of finance related systems. QBT Travel Management Services was deployed to manage online booking workflows across corporate and regional offices, aligning travel procurement with corporate controls.
The implementation included typical Travel Management capabilities such as an online booking engine, traveler profile and itinerary management, policy compliance and approval workflows, and consolidated reporting for finance and procurement teams. Configuration work emphasized booking rules and automated approval chains consistent with corporate travel policy, and the platform supported managed inventory and fare search alongside agent-assisted bookings.
QBT operated as part of a cluster of finance and travel applications that also included the corporate Purchase Order system and Concur, and it supported the Accor Frequent Flyers program for the Asia Pacific region. Operational coverage extended across corporate and regional offices, with the QBT Travel Management Services instance serving finance, procurement and travel operations functions.
Governance activity focused on centralizing booking governance and aligning travel approvals with existing finance processes, and rollout efforts were organized around corporate and regional office adoption. Change management emphasized standardizing travel policy enforcement and integrating booking workflows into expense and purchase order reconciliation processes.
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ACT Government | Government | 6085 | $5.1B | Australia | QBT | QBT Travel Management Services | Travel Management | 2019 | n/a |
In 2019 ACT Government implemented QBT Travel Management Services for Travel Management across its government travel operations. The implementation leveraged QBT’s end-to-end travel management services and provided access to QBT’s online booking portal, state-of-the-art business intelligence reporting, offline agent-assisted booking services and 24/7 in-house support for travellers. QBT’s government portfolio, which includes the Whole of Australian Government, the ACT Government and the Northern Territory Government, positions the ACT deployment within an established public sector delivery model.
Configuration focused on centralized booking workflows via the QBT online booking portal, consolidation of travel spend and reporting through QBT’s business intelligence capabilities, and a dual-channel servicing model combining online self-service with offline booking and support. Functional capabilities implemented align with Travel Management best practices, including consolidated itinerary and booking management, agent-assisted complex bookings, traveler helpdesk operations and consolidated management reporting for policy oversight.
Operational coverage extended to ACT Government entities and public sector clients such as Canberra Institute of Technology, Canberra Health Services and ACT Corrective Services, reflecting a whole-of-government service orientation. Governance emphasized client transparency and commercial clarity as part of the service model, supported by 24/7 in-house support and analytics-led reporting to provide consistent oversight for travel administrators and procurement stakeholders.
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APM Group | Construction and Real Estate | 50 | $7M | Australia | QBT | QBT Travel Management Services | Travel Management | 2019 | n/a |
In 2019, APM Group deployed QBT Travel Management Services to support employee travel booking across its Australia operations. QBT Travel Management Services is a Travel Management application used to book flights, accommodation and car hire for APM Group's approximately 50-person workforce. The deployment centralized corporate travel operations, consolidating reservation records and standardizing booking workflows under a single vendor-managed service.
The implementation configured core booking capabilities for flights, accommodation and car hire, and established centralized booking workflows with travel policy enforcement and approval routing to control compliance. Operational coverage included travel coordinators and employees using self-service booking, while governance emphasized standardized procedures and user-level approval controls to align procurement and travel operations.
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Australian Taxation Office | Government | 20000 | $10.3B | Australia | QBT | QBT Travel Management Services | Travel Management | 2016 | n/a |
In 2016, the Australian Taxation Office implemented QBT Travel Management Services to centralize Travel Management for its workforce of 20,000 employees. The deployment positioned QBT Travel Management Services as the agency's primary travel and expense platform, aligning booking, expense claim, and policy controls with public sector travel procedures.
Configuration and operational modules emphasized reporting and reconciliation capabilities alongside standard travel booking and expense workflows. The implementation produced regular reporting artifacts including QBT Travel diners journal, late payment reports, Treasury reports, and Goods Received/Invoices Received GRIR outputs, which were prepared and distributed on a monthly and quarterly cadence. Many of these reporting outputs were exported into Excel to verify accuracy and to assist managers in review and approval processes.
Operational governance routed reporting and reconciliation workstreams to finance and travel managers across agency departments, embedding GRIR reconciliations into manager review cycles and treasury-oriented reporting. The narrative shows QBT Travel Management Services serving both transactional travel orchestration and structured reporting responsibilities within the Australian Taxation Office, with a strong emphasis on periodic reporting, manual verification in Excel, and manager-facing accountability workflows.
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Department of Infrastructure and Transport of South Australia | Government | 2281 | $1.8B | Australia | QBT | QBT Travel Management Services | Travel Management | 2019 | n/a |
In 2019, the Department of Infrastructure and Transport of South Australia implemented QBT Travel Management Services. The deployment provisioned an online booking portal and managed travel services to support departmental travel operations, aligned with the Travel Management category and intended to centralize corporate booking workflows and policy enforcement. The implementation targeted business travel functions including booking approvals, corporate rate access, and itinerary management across departmental staff.
QBT Travel Management Services was configured to handle online booking, itinerary management, approval workflows, and travel reporting, using standard Travel Management functional workflows to route requests and apply travel policy. The application provided the departmental travel coordinators with a single booking interface and approval orchestration for business travel, while enabling cataloged accommodation options and automated confirmation flows typical of travel management solutions.
Operationally the department documented a booking exception when the Minister requested accommodation for the night of Tuesday 14 March, the room was booked directly with the Standpipe Golf Motor Inn because it was not an option on the QBT online booking portal. This instance highlights limited inventory coverage for certain regional properties within the QBT online booking portal and the continued need for manual booking workflows and exception handling within the department's travel governance.
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Government | 3658 | $433M | Australia | QBT | QBT Travel Management Services | Travel Management | 2015 | n/a |
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Government | 32935 | $3.1B | Australia | QBT | QBT Travel Management Services | Travel Management | 2019 | n/a |
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Government | 539 | $254M | Australia | QBT | QBT Travel Management Services | Travel Management | 2023 | n/a |
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Education | 1950 | $202M | Australia | QBT | QBT Travel Management Services | Travel Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating QBT Travel Management Services
- ROAR, a United States based Media organization with 60 Employees
- Advice Centre Hervey Bay, a Australia based Professional Services company with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| ROAR | Media | 60 | $24M | United States | 2025-07-23 | |
| Advice Centre Hervey Bay | Professional Services | 20 | $2M | Australia | 2025-05-05 |