List of QuadraMed SmartID Platform Customers
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Since 2010, our global team of researchers has been studying QuadraMed SmartID Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased QuadraMed SmartID Platform for Patient Management, Medical Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using QuadraMed SmartID Platform for Patient Management, Medical Practice Management include: NYC Health + Hospitals, a United States based Healthcare organisation with 45000 employees and revenues of $12.00 billion, Atrium Health Wake Forest Baptist, a United States based Healthcare organisation with 20000 employees and revenues of $5.36 billion, Dallas-Fort Worth Hospital Council Ventures, a United States based Professional Services organisation with 55 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using QuadraMed SmartID Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The QuadraMed SmartID Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Atrium Health Wake Forest Baptist | Healthcare | 20000 | $5.4B | United States | QuadraMed | QuadraMed SmartID Platform | Patient Management,Medical Practice Management | 2010 | n/a |
In 2010, Atrium Health Wake Forest Baptist implemented QuadraMed SmartID Platform alongside QuadraMed Enterprise Scheduling to centralize ancillary scheduling across its medical center. The QuadraMed SmartID Platform deployment is classified as Patient Management,Medical Practice Management and focuses on improving patient access and appointment orchestration within Wake Forest’s North Carolina sites in the United States.
The implementation combined QuadraMed Enterprise Scheduling modules for enterprise scheduling, appointment workflow orchestration, and front‑end patient access functions with embedded identity management provided by the QuadraMed SmartID Platform. SmartID EMPI usage is inferred because the scheduling solution embeds QuadraMed identity‑management features described in the announcement, enabling patient matching and single‑view identity controls to support registration and scheduling processes.
Operational scope emphasized centralizing ancillary scheduling across clinical departments and aligning scheduling workflows with patient access teams and revenue cycle operations. The deployment targeted scheduling standardization across the medical center, consolidating appointment booking, verification, and identity matching, and enabling faster claim processing cycles as described in the source announcement.
Governance adjustments included instituting identity management controls and scheduling workflow standardization to support a centralized enterprise scheduling model. QuadraMed SmartID Platform and Enterprise Scheduling together created a platform-level approach to patient management and medical practice management, improving coordination between access services and revenue-focused administrative functions.
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Dallas-Fort Worth Hospital Council Ventures | Professional Services | 55 | $7M | United States | QuadraMed | QuadraMed SmartID Platform | Patient Management,Medical Practice Management | 2008 | n/a |
In 2008, Dallas-Fort Worth Hospital Council Ventures implemented the QuadraMed SmartID Platform, deploying QuadraMed Smart I/X as an enterprise master patient index within the Patient Management,Medical Practice Management category. The project linked inpatient and outpatient records across North Texas, consolidating 7.4 million records from 136 hospitals to enable patient-centric analytics, readmission tracking and HIE readiness.
The implementation focused on QuadraMed Smart I/X EMPI capabilities, including identity resolution, record linkage and deduplication, and the establishment of a centralized master patient index. Configuration emphasized deterministic and probabilistic matching workflows and persistent identifiers to unify longitudinal patient records across care settings.
Integrations were executed at the regional level with hospital clinical and administrative record sources from 136 hospitals, providing a unified patient identity layer for downstream analytics and health information exchange readiness. Operational coverage spanned inpatient and outpatient systems across North Texas, positioning the platform as the canonical patient index for regional data consolidation.
Governance and operational controls were instituted to support the regional master patient index, including identity management policies, matching validation processes and controls for readmission tracking workflows. The implementation delivered a consolidated patient identity foundation that supported patient-centric analytics and HIE readiness as stated in the project source.
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NYC Health + Hospitals | Healthcare | 45000 | $12.0B | United States | QuadraMed | QuadraMed SmartID Platform | Patient Management,Medical Practice Management | 2011 | n/a |
In 2011, NYC Health + Hospitals implemented QuadraMed SmartID Platform. This Patient Management,Medical Practice Management deployment extended QuadraMed’s QCPR EHR contract and leveraged QuadraMed identity and enterprise master patient index capabilities to enable interoperability and support Meaningful Use Stage 1 attestation across the system’s 11 hospitals in New York City.
The QuadraMed SmartID Platform was configured as an enterprise identity and patient matching layer, providing EMPI functions such as patient indexing, demographic normalization and duplicate record resolution to centralize patient identities across inpatient and ambulatory records. Configuration emphasized patient registration workflows and record reconciliation processes, and it exposed EHR facing identity services to maintain consistent patient identifiers for clinical and administrative systems.
Operational coverage included registration, clinical documentation and health information exchange flows across all 11 hospitals in New York City, with the implementation scoped to support Meaningful Use attestation and multi site interoperability rather than discrete point integrations. Governance centered on identity governance and attestation workflows, aligning patient identity controls with Meaningful Use Stage 1 reporting requirements, while the central identity service interfaced directly with QuadraMed QCPR EHR to serve as the authoritative patient identity source for the network.
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