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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Qualtrics Brand XM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
GoodRx Professional Services 952 $766M United States Qualtrics Qualtrics Brand XM Brand Management 2019 n/a
In 2019, GoodRx implemented Qualtrics BrandXM to establish continuous brand tracking and real-time monitoring of reputation and awareness. Qualtrics BrandXM is deployed in the United States as a Brand Management solution and is explicitly used to connect insight to audiences so marketing and brand teams can take action on opportunities to improve brand awareness and impact. The implementation leverages BrandXM capabilities such as recurring brand health surveys, real-time reputation monitoring, sentiment detection and brand awareness measurement, with configuration focused on scheduled tracking and dashboarded reporting. These functional modules deliver continuous measurement and flagging of emerging issues to be routed into operational workflows for campaign or communications adjustments. Operational coverage centers on GoodRx marketing and brand functions within the United States, supporting reputation management and awareness measurement tied to customer engagement channels. The program institutes a data to action workflow where BrandXM outputs are mapped to audience segmentation and activation paths, enabling closed-loop processes between insight generation and marketing execution. GoodRx uses Qualtrics BrandXM Brand Management outputs to identify opportunities and drive actions intended to improve brand awareness and impact, aligning brand measurement with tactical decision making and governance processes that route findings to marketing stakeholders.
National 4-H Council Non Profit 129 $38M United States Qualtrics Qualtrics Brand XM Brand Management 2021 n/a
In 2021 National 4-H Council deployed Qualtrics Brand XM to support Brand Management for a national marketing and brand initiative across the United States. The deployment centered on Qualtrics Brand XM's Brand Impact Simulator to prioritize brand attributes and accelerate the development and rollout of a new brand strategy. Configuration emphasized the Brand Impact Simulator module, enabling attribute prioritization, scenario modeling and audience-aligned measurement to inform creative, messaging and campaign sequencing. The implementation leveraged BrandXM measurement workflows to track awareness among targeted new audiences and to guide community engagement planning. Operational scope covered the Council's marketing and brand teams across the United States, with governance focused on using simulator outputs to drive cross-team decision making and shorten approval cycles. National 4-H Council reported outcomes tied to the Qualtrics Brand XM implementation, including a 22% increase in brand awareness among new audiences, delivering the new brand strategy 35% faster and a 12% growth in online community membership.
National World Media 1179 $103M United Kingdom Qualtrics Qualtrics Brand XM Brand Management 2016 n/a
In 2016, National World implemented Qualtrics Brand XM for Brand Management to centralize brand tracking and stakeholder feedback across its marketing and commercial functions. The deployment of Qualtrics Brand XM established a single platform for voice of customer capture, brand health tracking, and structured experience measurement used by marketing and audience teams. The implementation configured core Brand Management capabilities including survey and experience orchestration, brand tracking dashboards, audience segmentation and distribution, templated report generation, and scorecarding to support editorial and commercial decision workflows. Qualtrics Brand XM was provisioned with configurable survey flows and reporting widgets to enable recurring brand measurement and ad hoc pulse feedback. Operational design emphasized integration into existing data and workflow streams rather than wholesale replacement of operational tooling, with the platform consuming and publishing brand signals into internal CRM and contact center data sources used by commercial teams. Data collection and audience distribution were aligned to existing campaign and lead generation processes owned by commercial operations and marketing. Rollout and governance included staged configuration, user acceptance testing and frontline training, with training materials, short video guides, and support channels delivered through Google Chats, Google Meet, face to face sessions and remote support tools. Day to day support responsibilities included help desk triage, user coaching, profile setup and access management, and ongoing process refinement to embed Brand Management practices into marketing and commercial workflows.
Zebco Consumer Packaged Goods 150 $33M United States Qualtrics Qualtrics Brand XM Brand Management 2020 n/a
In 2020, Zebco implemented Qualtrics Brand XM as a Brand Management initiative to reimagine its brand and messaging to attract younger customers in the United States. The deployment of Qualtrics Brand XM was led by Zebco's marketing and brand teams and focused on brand health measurement and message optimization workflows. Zebco configured the Qualtrics Brand XM Brand Driver Analysis capability to surface the primary drivers of awareness, favorability, and purchase intent, and to prioritize messaging themes for younger consumer segments. The engagement used survey based driver modeling and segmentation insights to guide creative and positioning decisions within the Brand Management program. Operationally the work was concentrated within Zebco's marketing and brand functions in the United States, informing messaging and creative decisions that supported a company wide rebrand. The Brand Management activity with Qualtrics Brand XM fed into coordinated rollout planning and iterative message testing across channels under marketing leadership. The BrandXM engagement directly informed a full rebrand and contributed to Zebco's largest annual growth in over 15 years, with reported 6% revenue growth and increases in brand awareness, favorability and purchase intent of up to 30%. The program demonstrates how targeted Brand Management analytics, specifically Brand Driver Analysis in Qualtrics Brand XM, can reshape brand positioning and align cross functional marketing decision making.
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Buyer Intent: Companies Evaluating Qualtrics Brand XM

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FAQ - APPS RUN THE WORLD Qualtrics Brand XM Coverage

Qualtrics Brand XM is a Brand Management solution from Qualtrics.

Companies worldwide use Qualtrics Brand XM, from small firms to large enterprises across 21+ industries.

Organizations such as GoodRx, National World, National 4-H Council and Zebco are recorded users of Qualtrics Brand XM for Brand Management.

Companies using Qualtrics Brand XM are most concentrated in Professional Services, Media and Non Profit, with adoption spanning over 21 industries.

Companies using Qualtrics Brand XM are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Qualtrics Brand XM across Americas, EMEA, and APAC.

Companies using Qualtrics Brand XM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.

Customers of Qualtrics Brand XM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Qualtrics Brand XM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Brand Management.