List of Questionmark Customers
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Since 2010, our global team of researchers has been studying Questionmark customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Questionmark for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Questionmark for Survey and Questionnaire include: Sanlam, a South Africa based Insurance organisation with 21180 employees and revenues of $7.40 billion, Southwest Gas Corporation, a United States based Utilities organisation with 2300 employees and revenues of $2.60 billion, University of Pretoria, a South Africa based Education organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Questionmark, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Questionmark customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Sanlam | Insurance | 21180 | $7.4B | South Africa | Questionmark | Questionmark | Survey and Questionnaire | 2014 | n/a |
In 2014, Sanlam implemented Questionmark to support compliance and learning assessments, positioning Questionmark as a Survey and Questionnaire solution for finance and compliance functions across multiple business units. The deployment used Questionmark authoring and reporting capabilities to digitize assessments and to document compliance across the organization.
The implementation integrated Questionmark authoring and reporting with Sanlam's SAP HR/LMS environment, enabling digital assessment creation, scheduling, and automated reporting workflows. Configuration emphasized assessment content management, reporting templates, and learner assessment tracking to replace paper-based assessments at scale.
Operational coverage extended across South Africa, Namibia, Botswana and the UK, supporting Finance and compliance operations within EMEA and multiple business units. The integration with SAP HR/LMS linked assessment activity to learner records and compliance status, enabling centralized monitoring of assessments processed through the SAP environment.
Governance focused on centralized authoring and standardized reporting processes to enforce consistent assessment procedures across sites, and the rollout enabled around 4,000 active users and approximately 14,000 assessments per month. The deployment explicitly moved the organization away from paper assessments while using Questionmark authoring and reporting integrated with SAP to manage learning and compliance documentation.
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Southwest Gas Corporation | Utilities | 2300 | $2.6B | United States | Questionmark | Questionmark | Survey and Questionnaire | 2007 | n/a |
In 2007 Southwest Gas Corporation implemented Questionmark as its Survey and Questionnaire platform to deliver safety and technical competency assessments across its Arizona, Nevada and parts of California operations. The deployment targeted HR, training and compliance use cases and was sized to support over 50,000 tests per year for frontline technicians and operations staff.
The implementation leveraged Questionmark Secure for proctored delivery and Questionmark reporting to enforce test security and accelerate scoring workflows. Configuration work centered on secure delivery modes, proctoring procedures, timed assessments and automated scoring and reporting so trainers could access immediate analytics for module usage and candidate performance.
Operational architecture consolidated proctored test delivery across multiple field sites while centralizing assessment reporting for training teams, enabling consistent assessment content and security controls across Arizona, Nevada and selected California territories. The scope covered safety and technical competency assessments administered by HR and training functions, with trainers consuming near real time analytics to drive remediation and refresher planning.
Governance included establishing proctoring protocols, test security controls and messaging between training and compliance owners to standardize high stakes assessment workflows. Questionmark reporting and secure delivery were used to improve test security, speed up scoring and enable immediate analytics for trainers, as described in the implementation case material.
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University of Pretoria | Education | 100 | $10M | South Africa | Questionmark | Questionmark | Survey and Questionnaire | 2013 | Altron |
In 2013 the University of Pretoria implemented Questionmark Perception, part of Questionmark, to support computer based academic assessments under the Survey and Questionnaire category. The initial deployment focused on delivering secure, scalable assessment delivery across test centres on five campuses in South Africa, engaging both university IT teams and local system integrator Altron for technical implementation and local support.
Questionmark Perception was configured to provide secure delivery features and faculty reporting, with assessment authoring and timed delivery used to manage high stakes examinations. Reporting and analytics capabilities were deployed to give faculties, including Education, improved visibility into test completion and item level results, aligning Questionmark Perception functionality with academic assessment workflows.
Operational implementation centered on campus test centre workstation infrastructure and procedural integration with campus exam scheduling and invigilation processes. The project scope covered multiple faculties and campus sites, with Altron and university IT teams coordinating rollout, operational handover, and user training for test centre staff.
Governance and rollout were organized to scale exam delivery while maintaining exam security, with Questionmark Perception and its secure delivery features used to grow assessments to 179,162 by 2019. The University of Pretoria Questionmark implementation expanded assessment capacity and centralized faculty reporting for computer based testing across its campuses.
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