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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of RackConnect Global Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Central and North West London NHS Foundation Trust Healthcare 7444 $578M United Kingdom Rackspace Technology RackConnect Global Application Hosting and Computing Services 2019 n/a
In 2019 Central and North West London NHS Foundation Trust implemented RackConnect Global with Rackspace Technology to provision a Rackspace Private Cloud and adopt a multicloud architecture, targeting Application Hosting and Computing Services for healthcare and clinical IT infrastructure in the United Kingdom. The deployment prioritized support for remote patient services and tightened data security across clinical application estates. The implementation used RackConnect Global to provide private-to-public cloud connectivity and multicloud networking, enabling orchestration of network-level integration between the Rackspace Private Cloud and external public cloud environments. Functional capabilities delivered included centralized connectivity orchestration, secure network segmentation, and policy-driven routing to maintain isolation and traffic control for clinical workloads. Operational scope covered healthcare and clinical IT infrastructure and impacted IT operations, infrastructure engineering, and clinical IT teams across the United Kingdom. Governance and operational controls were structured around multicloud provisioning and network governance to enforce security and operational consistency. The Rackspace case study reports optimization-driven cost reductions of 15–18 percent and improved agility as outcomes of the initiative.
Coinstar Retail 2750 $590M United States Rackspace Technology RackConnect Global Application Hosting and Computing Services 2019 n/a
In 2019, Coinstar implemented RackConnect Global as part of a Rackspace-managed VMware private cloud deployment within the Application Hosting and Computing Services category. The deployment migrated roughly 1,000 virtual machines including SAP workloads into a Rackspace-managed VMware private cloud to reduce operational overhead and to support kiosk and backend systems. The implementation concentrated on ERP/applications and infrastructure, configuring the VMware environment to host SAP application stacks, transaction processing for kiosks, and supporting backend services. RackConnect Global was used to provide private and multicloud connectivity, enabling segmented network zones, secure connectivity between the private cloud and multicloud endpoints, and centralized routing for hybrid VM workloads. Operational coverage targeted ERP and infrastructure teams across the United States and encompassed the VM estate and application tiers that run kiosk operations and backend systems. Integration signals in the deployment include SAP workload consolidation onto VMware and Rackspace management of virtualization, storage, and network connectivity through RackConnect Global. Governance and operational model placed VMware infrastructure management and cloud networking under Rackspace-managed services while Coinstar maintained application governance for ERP and kiosk services. The Rackspace case study reports approximately 40 percent reduction in IT costs and improved scalability for kiosk and backend systems as outcomes of the RackConnect Global enabled private cloud deployment.
JacTravel Professional Services 430 $29M United Kingdom Rackspace Technology RackConnect Global Application Hosting and Computing Services 2015 n/a
In 2015 JacTravel implemented RackConnect Global to provide Application Hosting and Computing Services for its ecommerce commercial platform. RackConnect Global was deployed to support a private cloud architecture that underpinned high-volume search traffic and online booking functions. The deployment architecture centered on a VMware based private cloud running Microsoft Windows 2008 servers with IIS and MSSQL, dedicated SAN storage, F5 application delivery controllers and Global Traffic Managers secured behind Cisco firewalls. RackConnect Global was configured to host the enterprise commercial platform that scaled from 5 million searches per day to an operational platform handling 70 million searches per day, and later consolidated workstreams that supported combined platforms at 200 million searches per day with sub 3 second response times. Operational modules and capabilities implemented with RackConnect Global included infrastructure orchestration for virtual machines and storage, application delivery and global traffic management, and integration with monitoring and incident response tooling. Monitoring and operational tooling referenced during the program included Nagios, Zabbix, New Relic, Triometric and a proof of concept for AppDynamics, while Zendesk and Jira were used for BAU and project workflows. Rollout and governance were managed through a formal RFP process for hosting partner selection and a datacentre migration strategy that coordinated solution architects, testers, analysts and internal teams. The program included a managed migration of the ecommerce platform from one hosting platform to another with less than one hour of downtime, ongoing application lifecycle release coordination, and consolidation of UK and European IT operations and support functions under a unified operational model.
Ulta Beauty Retail 20000 $11.2B United States Rackspace Technology RackConnect Global Application Hosting and Computing Services 2015 n/a
In 2015, Ulta Beauty deployed RackConnect Global as part of a Rackspace Technology rebuild and modernization of its guest facing ecommerce infrastructure, using RackConnect Global within an Application Hosting and Computing Services architecture. The deployment explicitly targeted peak event resilience, with design and operational objectives focused on improving availability and agility for high traffic periods such as Black Friday. The implementation provisioned production capacity in Dallas and a disaster recovery site in Chicago, with configuration supporting near zero downtime deployments and active active traffic splitting across sites. RackConnect Global was used as a core element of the hosting configuration to enable traffic orchestration and availability controls, aligned with common Application Hosting and Computing Services capabilities for web infrastructure and failover. Operational coverage emphasized the digital ecommerce process area across the United States, with the solution impacting Ulta Beautys guest facing commerce operations and peak traffic handling. The architecture and operational playbook reflect hosting level controls for deployment orchestration, traffic distribution, and site failover to keep customer experience continuous during high demand windows. Governance and rollout focused on production to DR synchronization and deployment processes that supported near zero downtime releases. Outcomes recorded in the case study include improved availability and agility, achieved through the RackConnect Global enabled active active traffic splitting and the dual site production and DR topology.
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FAQ - APPS RUN THE WORLD RackConnect Global Coverage

RackConnect Global is a Application Hosting and Computing Services solution from Rackspace Technology.

Companies worldwide use RackConnect Global, from small firms to large enterprises across 21+ industries.

Organizations such as Ulta Beauty, Coinstar, Central and North West London NHS Foundation Trust and JacTravel are recorded users of RackConnect Global for Application Hosting and Computing Services.

Companies using RackConnect Global are most concentrated in Retail, Healthcare and Professional Services, with adoption spanning over 21 industries.

Companies using RackConnect Global are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of RackConnect Global across Americas, EMEA, and APAC.

Companies using RackConnect Global range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 25%.

Customers of RackConnect Global include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified RackConnect Global customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Application Hosting and Computing Services.