List of Rackspace Cloud Management & Operations Customers
Rackspace
19122 US Highway 281 N. Suite 128,
San Antonio, 78258, TX,
United States
San Antonio, 78258, TX,
United States
1 800-961-4454
Professional Services
5100
$2.7B
Since 2010, our global team of researchers has been studying Rackspace Cloud Management & Operations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rackspace Cloud Management & Operations for Professional Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rackspace Cloud Management & Operations for Professional Services include: Aramex, a United Arab Emirates based Transportation organisation with 18000 employees and revenues of $1.55 billion, GitLab, a United States based Professional Services organisation with 2375 employees and revenues of $759.0 million, Delmar International, a Canada based Transportation organisation with 1500 employees and revenues of $450.0 million, Bertelsmann Music Group, a Germany based Professional Services organisation with 2000 employees and revenues of $300.0 million, Grupo Milenio, a Mexico based Media organisation with 2000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using Rackspace Cloud Management & Operations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aramex | Transportation | 18000 | $1.6B | United Arab Emirates | Rackspace Technology | Rackspace Cloud Management & Operations | Professional Services | 2020 | n/a |
In 2020, Aramex engaged Rackspace Technology to implement Rackspace Cloud Management & Operations under the Professional Services category to provision and manage public cloud infrastructure on Amazon Web Services. The engagement was positioned to bolster Aramex’s leading edge in global logistics and transportation by moving core operational workloads to AWS with managed cloud operations support.
The Rackspace Cloud Management & Operations implementation emphasized infrastructure provisioning, ongoing cloud operations, platform orchestration, and operational monitoring. Functional capabilities delivered included automated environment provisioning, centralized monitoring and alerting, incident management and remediation workflows, and runbook-driven operational playbooks for platform engineering and IT operations teams.
Integrations centered on Amazon Web Services as the primary hosting environment, with Rackspace providing platform-level management and service orchestration for logistics workloads that required high availability and global reach. The operational scope targeted Aramex’s infrastructure and IT operations functions, aligning cloud environments with enterprise networking, identity, and application teams to enable continuous operations across Aramex’s global business.
Governance and rollout workstreams established cloud governance controls, standardized configuration baselines, change control procedures, and operational handover documentation. Training and phased onboarding of application teams were part of the Professional Services engagement to institutionalize cloud operational practices and support sustained managed operations on AWS.
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Bertelsmann Music Group | Professional Services | 2000 | $300M | Germany | Rackspace Technology | Rackspace Cloud Management & Operations | Professional Services | 2022 | n/a |
In 2022 Bertelsmann Music Group implemented Rackspace Cloud Management & Operations to accelerate a migration to Google Cloud and to address rising data demands from increased music consumption. The deployment is recorded under the Professional Services category, positioning Rackspace Cloud Management & Operations as the centralized cloud operations and management layer for BMG's cloud-first initiative.
The Rackspace Cloud Management & Operations implementation emphasized multicloud management and migration orchestration, using capabilities typical of cloud management platforms such as workload migration coordination, operational monitoring, incident management, and security posture oversight. Configuration work focused on standardizing operational runbooks, instrumentation for telemetry and logging, and provisioning templates to support repeatable cloud workload deployments.
Integration architecture centered on Google Cloud as the target environment, with the Rackspace Cloud Management & Operations platform governing migrated data workloads and analytics pipelines that support music consumption analytics. Operational coverage included data engineering and cloud operations functions, with the platform serving as the control plane for cloud resource provisioning, performance monitoring, and operational troubleshooting across BMG's data workloads.
Governance work included centralizing cloud operations processes, formalizing change control and operational playbooks, and embedding managed operations responsibilities into BMG's cloud run operations. The implementation explicitly accelerated the Google Cloud migration timeline to meet BMG's data demand, while establishing a managed operations model to sustain ongoing cloud governance and operational support.
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Delmar International | Transportation | 1500 | $450M | Canada | Rackspace Technology | Rackspace Cloud Management & Operations | Professional Services | 2019 | n/a |
In 2019, Delmar International implemented Rackspace Cloud Management & Operations with Rackspace Technology to unify disparate IT across offices in 14 countries and accelerate customer insights. The Rackspace Cloud Management & Operations engagement, delivered as Professional Services, consolidated cloud, application and infrastructure services to address saturated on-premises VMs and inconsistent analytics performance.
The deployment combined cloud management, application management and infrastructure operations, leveraging Microsoft Azure for proof of concept workloads and a managed applications stack for Microsoft Dynamics ERP and custom line of business applications. Rackspace Cloud Management & Operations supported application remediation and ongoing operational capabilities, including monitoring, provisioning, performance tuning and application support across the companys applications portfolio and cloud platforms.
Integrations explicitly included migration and managed support for Microsoft Dynamics ERP workflows and migration of the companys Microsoft Exchange footprint to Microsoft Office 365, plus continued use of Microsoft Azure for targeted workloads. Operational coverage spanned Delmar Internationals global offices and centralized IT teams, impacting analytics, ERP operations, development and email services, while enabling a future global BI analytics backbone and global data warehouse as planned.
Governance and process changes centered on shifting operational responsibility to Rackspace Technology managed services, reducing the in-house IT team focus on infrastructure maintenance and enabling IT to concentrate on product and service enablement. Report performance improvements were explicit, with specific reports that timed out at 1,200 seconds running in 12 seconds after moving to cloud infrastructure, and Rackspace continues to migrate and support core ERP and collaboration platforms for Delmar International.
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GitLab | Professional Services | 2375 | $759M | United States | Rackspace Technology | Rackspace Cloud Management & Operations | Professional Services | 2019 | n/a |
In 2019, GitLab implemented Rackspace Cloud Management & Operations to provide managed hosting and operations for its GitLab.com service, positioning the engagement within the Professional Services application category. The engagement was scoped to deliver 24x7x365 managed services, cloud management and operations, and a hybrid ready hosting option for GitLab.com and customers using self managed GitLab instances.
The Rackspace Cloud Management & Operations deployment emphasized cloud management, cloud adoption and migration, cloud optimization, and public cloud operational capabilities. The implementation leveraged Kubernetes and native integration with Google Kubernetes Engine to simplify developer deployment workflows, and provided a GitLab front end to Anthos to enable hybrid and multi cloud workload delivery. Rackspace provided always on operational support and service orchestration to sustain concurrent DevOps workflows across planning, build, test and ship stages.
Operational integrations included Google Cloud as the underlying platform, Kubernetes Engine for container orchestration, Anthos for hybrid operations, and G Suite for global collaboration across contributors in roughly 50 countries. GitLab moved its hosted GitLab.com service from Microsoft Azure to Google Cloud as part of this configuration, with Rackspace operating the managed services layer and coordinating cloud platform provisioning and runtime management.
Governance and process changes focused on simplifying DevOps integration for customers and enabling a support driven operating model, with Rackspace acting as the support engine for platform operations. Outcomes called out by GitLab include improved performance, enhanced security, and an availability increase from 99.61% to 99.95% after the move to Google Cloud, reflecting the implemented Rackspace Cloud Management & Operations model supporting enterprise scale DevOps environments.
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Grupo Milenio | Media | 2000 | $250M | Mexico | Rackspace Technology | Rackspace Cloud Management & Operations | Professional Services | 2017 | n/a |
In 2017, Grupo Milenio implemented Rackspace Cloud Management & Operations, engaging Rackspace Technology through a Professional Services engagement to establish managed cloud operations for its digital publishing infrastructure. The implementation targeted reliable delivery of news content and foundational operational tooling to support high traffic and breaking news events across the publisher's digital properties.
The Rackspace Cloud Management & Operations deployment centered on managed cloud operations, monitoring and alerting, incident response workflows, and orchestration for application and infrastructure provisioning. Configuration and automation work focused on availability and operational runbooks typical of Professional Services engagements, enabling consistent deployment processes and centralized operational control for newsroom and web engineering teams.
Rackspace Technology later executed a migration from Grupo Milenio's virtual environment to an AWS Cloud architecture, explicitly integrating Rackspace managed services with AWS to provide regional delivery capacity across Mexico and to handle traffic surges. The integration with AWS supported scalable compute and network capacity to meet peak demand from breaking news distribution, while Rackspace maintained ongoing operational oversight through the Rackspace Cloud Management & Operations engagement.
Governance was organized around Rackspace managed service ownership of cloud operations, with operational handoffs, monitoring escalation paths, and runbook governance to support editorial and digital teams. The engagement resulted in increased uptime for Grupo Milenio, improving the dependable delivery of breaking news across Mexico as stated by Rackspace Technology.
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Professional Services | 150 | $25M | Netherlands | Rackspace Technology | Rackspace Cloud Management & Operations | Professional Services | 2018 | n/a |
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Buyer Intent: Companies Evaluating Rackspace Cloud Management & Operations
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- HappyLife.es, a Spain based Leisure and Hospitality organization with 10 Employees
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Rackspace Cloud Management & Operations Coverage
Rackspace Cloud Management & Operations is a Professional Services solution from Rackspace Technology.
Companies worldwide use Rackspace Cloud Management & Operations, from small firms to large enterprises across 21+ industries.
Organizations such as Aramex, GitLab, Delmar International, Bertelsmann Music Group and Grupo Milenio are recorded users of
Rackspace Cloud Management & Operations for Professional Services.
Companies using Rackspace Cloud Management & Operations are most concentrated in Transportation, Professional Services and Media, with adoption spanning over 21 industries.
Companies using Rackspace Cloud Management & Operations are most concentrated in United Arab Emirates, United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Rackspace Cloud Management & Operations across Americas, EMEA, and APAC.
Companies using Rackspace Cloud Management & Operations range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 16.67%.
Customers of Rackspace Cloud Management & Operations include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Rackspace Cloud Management & Operations customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Professional Services.