List of RapidSOS UNITE Customers
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Since 2010, our global team of researchers has been studying RapidSOS UNITE customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RapidSOS UNITE for Emergency Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RapidSOS UNITE for Emergency Management include: Global Medical Response, Inc., a United States based Healthcare organisation with 38000 employees and revenues of $4.00 billion, Town Of Cary, a United States based Government organisation with 1328 employees and revenues of $420.0 million, Jefferson County 9-1-1 Emergency Communications District United States, a United States based Government organisation with 30 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using RapidSOS UNITE, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RapidSOS UNITE customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Global Medical Response, Inc. | Healthcare | 38000 | $4.0B | United States | RapidSOS | RapidSOS UNITE | Emergency Management | 2025 | n/a |
In 2025 Global Medical Response, Inc. implemented RapidSOS UNITE in Emergency Management to integrate one-click air ambulance requests and real-time aircraft tracking into emergency dispatch workflows. RapidSOS announced the integration on May 15, 2025 and the capability will launch initially in markets served by Global Medical Response.
The RapidSOS UNITE deployment embeds a one-click air medical transport request capability alongside aircraft telemetry and tracking displays for Emergency Communication Centers, targeting the EMS and medical dispatch process area. Implemented functional modules include the request initiation interface, aircraft position and status visualization, and secure sharing of incident and patient data to air medical teams, centralizing situational awareness and request orchestration within RapidSOS UNITE.
Operational coverage is focused on Emergency Communication Centers in markets served by GMR, with primary business functions impacted being EMS and medical dispatch and downstream air ambulance operations. Governance and workflow changes emphasize standardized digital request workflows and data handoff between dispatchers and air medical providers to accelerate mobilization. The stated outcome of the integration is a significant reduction in time to request and mobilize air ambulances.
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Jefferson County 9-1-1 Emergency Communications District United States | Government | 30 | $2M | United States | RapidSOS | RapidSOS UNITE | Emergency Management | 2024 | n/a |
In 2024, Jefferson County 9-1-1 Emergency Communications District implemented RapidSOS UNITE in the Emergency Management category to modernize alarm handling in its public safety dispatch operations. The deployment targets telecommunicator workflows within the agency and centers on automating sensor-initiated alarm call processing. The implementation incorporates RapidSOS Alarm Call Automation capabilities to ingest sensor-originated alerts, normalize and standardize call data, and present enriched incident context to dispatch staff, aligning with common Emergency Management workflows such as alarm ingestion, automated verification, and structured call routing. RapidSOS documents the agency's use of Alarm Call Automation, and because Alarm Call Automation can be added into RapidSOS UNITE the agency’s configuration is represented as operating within RapidSOS UNITE to centralize alarm call automation for dispatch. Governance changes emphasize standardized call data and revised verification steps within public safety dispatch procedures, and documented outcomes include reduced manual processing and improved efficiency for telecommunicators.
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Town Of Cary | Government | 1328 | $420M | United States | RapidSOS | RapidSOS UNITE | Emergency Management | 2024 | n/a |
In 2024, the Town Of Cary implemented RapidSOS UNITE in its 911 Center in Cary, North Carolina to enhance Emergency Management and public safety dispatch operations. The deployment focused on integrating RapidSOS Alarm Call Automation alongside RapidSOS UNITE to streamline alarm call handling and align automated workflows with on-shift dispatcher duties.
The implementation centered on the RapidSOS Alarm Call Automation capability within RapidSOS UNITE, configuring automated alarm call ingestion, standardized incident data enrichment, and automated routing into existing dispatch workflows. Configuration work emphasized alarm verification logic and workflow orchestration to reduce manual processing tasks while preserving dispatcher oversight for priority incidents.
Operational coverage was scoped to the Town of Cary 911 Center and the public safety and dispatch function, with testing conducted prior to broader rollout. RapidSOS published a customer story documenting Cary's use of the UNITE Alarm Call Automation solution and the operational efficiency gains observed during testing and rollout.
Governance and process changes included a tested rollout approach that shifted routine alarm call processing from manual to automated handling, enabling dispatchers to concentrate on higher priority incidents. Reported outcomes during testing and rollout were reduced call processing times and more consistent incident data, reflected in RapidSOS documentation of the Cary implementation.
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