List of RazorSync Customers
Brentwood, 37027, TN,
United States
Since 2010, our global team of researchers has been studying RazorSync customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RazorSync for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RazorSync for Field Service Management include: Overhead Door Corporation, a United States based Manufacturing organisation with 4000 employees and revenues of $800.0 million, Park Place Installations United States, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million, Glacier Heating And Air Conditioning United States, a United States based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using RazorSync, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RazorSync customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Glacier Heating And Air Conditioning United States | Construction and Real Estate | 10 | $1M | United States | RazorSync | RazorSync | Field Service Management | 2018 | n/a |
In 2018, Glacier Heating & Air Conditioning implemented RazorSync, a Field Service Management application, to standardize work order scheduling, field notes capture, and invoicing across its service teams in the United States. The deployment concentrated on operational scheduling and dispatch workflows for field technicians, centralizing job assignment and mobile data capture through RazorSync to support end-to-end service execution.
Modules and configuration emphasized scheduling/dispatch capability and invoicing aligned with finance and CRM workflows, while mobile field notes capture preserved job details and supported faster billing cycles. The rollout covered the company’s domestic service teams and required adjustments to dispatch coordination, technician communications, and job closure processes. RazorSync usage delivered measurable improvements in response times and customer service, with efficiency and customer relations gains reported in vendor case listings and testimonials.
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Overhead Door Corporation | Manufacturing | 4000 | $800M | United States | RazorSync | RazorSync | Field Service Management | 2016 | n/a |
In 2016, Overhead Door Corporation implemented RazorSync, a Field Service Management application, at its Webster County, Ottumwa, Iowa location. The deployment centralized scheduling and dispatch while provisioning field access to customer records, creating a single application for day to day coordination of service jobs. Implementation targeted field technicians and office dispatch staff, aligning job assignment and customer data access within the site level operations.
The RazorSync deployment used inferred core modules including dispatch and scheduling and invoicing and CRM functionality to manage job assignment, on site reporting, and billing workflows. Operational coverage encompassed field operations and office administration at the Webster County site, enabling technicians to access customer records in the field and allowing office staff to manage dispatch and invoicing from a unified interface. Governance and process changes emphasized centralized scheduling, technician mobile access controls, and standardized job workflows for the location. The cited customer reported roughly a 60% improvement in field productivity following deployment of RazorSync.
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Park Place Installations United States | Professional Services | 10 | $1M | United States | RazorSync | RazorSync | Field Service Management | 2019 | n/a |
In 2019, Park Place Installations implemented RazorSync as its Field Service Management solution to streamline scheduling, job tracking, and customer communications for its audio and video installation business in Western New York. The deployment targeted the United States and focused on operational coordination between field technicians and the office dispatch function within a small, single-region professional services firm.
The implementation leveraged RazorSync functionality consistent with Field Service Management workflows, including a mobile field app for on-site data capture, a dispatch board for job assignment and sequencing, and invoicing and CRM capabilities to close work orders and manage customer records. Configuration emphasized job templates, customer contact workflows, and mobile-first job status updates to support end-to-end work order lifecycle management.
Rollout was executed as a lightweight, role-based adoption for technicians and office staff, with process changes to scheduling and customer communication workflows to align with the new system. Park Place Installations reported faster job completions, improved response times, and better customer relations following the RazorSync implementation, reflecting operational improvements in scheduling, field execution, and billing.
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Buyer Intent: Companies Evaluating RazorSync
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