List of Reynolds and Reynolds Focus CRM Customers

Reynolds and Reynolds

1 Reynolds Way,
Dayton, 45430, OH,
United States

https://www.reyrey.com/

1 937-485-2000

Professional Services

4300

$1.8B

Since 2010, our global team of researchers has been studying Reynolds and Reynolds Focus CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Reynolds and Reynolds Focus CRM for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Reynolds and Reynolds Focus CRM for Customer Support include: Penske Automotive Group, a United States based Automotive organisation with 28900 employees and revenues of $30.50 billion, Don Ford Sanderson, a United States based Automotive organisation with 416 employees and revenues of $801.0 million, Hampton Mitsubishi, a United States based Automotive organisation with 450 employees and revenues of $135.0 million, Voss Auto Network, a United States based Automotive organisation with 600 employees and revenues of $112.0 million, I-10 Toyota United States, a United States based Automotive organisation with 75 employees and revenues of $100.0 million and many others.

Contact us if you need a completed and verified list of companies using Reynolds and Reynolds Focus CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Reynolds and Reynolds Focus CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Autosource	Automotive	10	$1M	United States	Reynolds and Reynolds Company	Reynolds and Reynolds Focus CRM	Customer Support	2021	n/a	Autosource implemented Reynolds and Reynolds Focus CRM in 2021. The deployment uses Reynolds and Reynolds Focus CRM on their website to consolidate customer inquiries and basic support workflows, aligning with the Customer Support category. As a 10 employee automotive retailer, Autosource configured the application to capture web leads, record contact histories, and manage inbound support tickets through embedded website forms. Reynolds and Reynolds Focus CRM is used to centralize customer interaction records and provide a single view for front line staff to manage customer communications. Configuration focused on CRM contact management, case tracking, and interaction logging to support sales and service related customer touchpoints on the site. The architecture centers on a web embedded CRM instance accessible to Autosource staff from desktops and via the website contact channel, with data captured directly from online forms into Reynolds and Reynolds Focus CRM. Operational scope covers Autosource staff who handle customer inquiries, and governance was adjusted to route web submissions into CRM queues and assign follow up responsibility.
Bryan Honda United States	Automotive	45	$60M	United States	Reynolds and Reynolds Company	Reynolds and Reynolds Focus CRM	Customer Support	2016	n/a	In 2016, Bryan Honda implemented Reynolds and Reynolds Focus CRM as a Customer Support application on its public website. The Reynolds and Reynolds Focus CRM deployment is explicitly surfaced through the dealership website to capture customer inquiries and support interactions from online visitors. The Reynolds and Reynolds Focus CRM configuration centers on customer contact management, web lead capture, service appointment and service request intake, and automated customer communication workflows. Configuration work emphasized case tracking and customer record consolidation to support front desk and service advisor activities in the dealership. Operational scope for the implementation covers dealership customer support and service operations, routing website inquiries into internal support workflows and ticketing for service and parts staff. Governance focused on adapting dealership intake processes to web sourced contacts, establishing access controls and handoff procedures for customer facing teams while retaining CRM record continuity on the website integration.
Chip Wynn Motors	Automotive	10	$1M	United States	Reynolds and Reynolds Company	Reynolds and Reynolds Focus CRM	Customer Support	2012	n/a	In 2012, Chip Wynn Motors implemented Reynolds and Reynolds Focus CRM to support customer-facing operations. The deployment was targeted to the Customer Support category and integrated with the dealership website to capture leads and service requests directly into the CRM. Implementation focused on standard customer relationship management capabilities within Reynolds and Reynolds Focus CRM, including centralized customer records, contact management, customer interaction history, and inbound lead capture from web forms. Typical dealership workflows such as service appointment intake, customer communications tracking, and follow up orchestration were configured to align with small dealer operational needs and staff roles. The Reynolds and Reynolds Focus CRM instance was instrumented to accept website-originated requests and surface those records to sales and service staff for action, creating a single operational record for each customer interaction. Operational scope concentrated on dealership-level use, providing internal user access for front desk, service advisors, and sales personnel, with role-based access and data segmentation applied to match business function boundaries. Governance emphasized standardized intake and follow up processes, adapting communications templates and workflow steps inside Reynolds and Reynolds Focus CRM to enforce consistent customer handling. Training and procedural rollout were handled at the dealership level to embed the CRM into day to day Customer Support and sales lead management activities.
	Professional Services	19	$2M	United Kingdom	Reynolds and Reynolds Company	Reynolds and Reynolds Focus CRM	Customer Support	2020	n/a
	Automotive	10	$1M	United States	Reynolds and Reynolds Company	Reynolds and Reynolds Focus CRM	Customer Support	2022	n/a
	Automotive	10	$1M	United States	Reynolds and Reynolds Company	Reynolds and Reynolds Focus CRM	Customer Support	2018	n/a
	Automotive	416	$801M	United States	Reynolds and Reynolds Company	Reynolds and Reynolds Focus CRM	Customer Support	2011	n/a
	Automotive	10	$1M	United States	Reynolds and Reynolds Company	Reynolds and Reynolds Focus CRM	Customer Support	2013	n/a
	Professional Services	10	$1M	United States	Reynolds and Reynolds Company	Reynolds and Reynolds Focus CRM	Customer Support	2013	n/a
	Automotive	450	$135M	United States	Reynolds and Reynolds Company	Reynolds and Reynolds Focus CRM	Customer Support	2012	n/a

Showing 1 to 10 of 30 entries

Buyer Intent: Companies Evaluating Reynolds and Reynolds Focus CRM

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Reynolds and Reynolds Focus CRM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Reynolds and Reynolds Focus CRM for Customer Support include:

Galaxy Apparel Australia, a Australia based Retail organization with 25 Employees
Loan Star Realty, a United States based Construction and Real Estate company with 10 Employees
Adamscom, a United States based Distribution organization with 10 Employees

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FAQ - APPS RUN THE WORLD Reynolds and Reynolds Focus CRM Coverage

Reynolds and Reynolds Focus CRM is a Customer Support solution from Reynolds and Reynolds Company.

Companies worldwide use Reynolds and Reynolds Focus CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Penske Automotive Group, Don Ford Sanderson, Hampton Mitsubishi, Voss Auto Network and I-10 Toyota United States are recorded users of Reynolds and Reynolds Focus CRM for Customer Support.

Companies using Reynolds and Reynolds Focus CRM are most concentrated in Automotive, with adoption spanning over 21 industries.

Companies using Reynolds and Reynolds Focus CRM are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Reynolds and Reynolds Focus CRM across Americas, EMEA, and APAC.

Companies using Reynolds and Reynolds Focus CRM range from small businesses with 0-100 employees - 76.67%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 3.33%.

Customers of Reynolds and Reynolds Focus CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Reynolds and Reynolds Focus CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.

List of Reynolds and Reynolds Focus CRM Customers

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Buyer Intent: Companies Evaluating Reynolds and Reynolds Focus CRM

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